Development Specialist

GENESIS HEALTHCARE SYSTEM
 

In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do - always. 

Position Details:

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Department:

Foundation

Overview of Position:

The Development Specialist supports the fundraising and philanthropic efforts of Genesis HealthCare System by assisting the Foundation leaders with donor relations, gift processing, event coordination, and development operations. This role supports the overall Foundation to build and sustain relationships with donors, ensuring accurate and timely acknowledgment of gifts, and supporting the overall mission of advancing high-quality healthcare through philanthropy.

ESSENTIAL DUTIES

Development & Fundraising Support
•    Assist with annual giving campaigns, major gift initiatives, and special fundraising projects.
•    Support donor cultivation, stewardship, and recognition activities.
•    Prepare donor correspondence, acknowledgments, and impact reports.

Donor Data & Gift Processing
•    Process and track gifts accurately and timely in the donor database.
•    Maintain donor records, ensuring data integrity and confidentiality.
•    Generate reports and assist with data analysis to support fundraising strategies.

Events & Engagement
•    Provide administrative support for fundraising events, meetings, and donor activities.
•    Under the direction of leadership, coordinate invitations, registrations, follow-up communications, and event materials.
•    Under the direction of leadership, coordinate annual Pro-Am Golf Event that includes sponsorship solicitation, meeting management, volunteer coordination, pro golfer solicitation, silent auction oversight, fundraising activities throughout the event, and committee management.
•    Under the direction of leadership, coordinate Annual Hospice Gala in conjunction with Hospice Gala Committee including invitation mailing, dinner and entertainment planning, decorations and flow of the event.
•    Assists with coordination of additional fundraisers including but not limited to: Hope In Motion 5k, Pickleball Tournament, Heart Alliance and Heart Symposium.

Administrative & Operational Support
•    Executes on donor engagement activities with regards to direct mail pieces - holiday, birthday, sympathy, congratulation cards, newsletters, pledge agreements, and yearend tax letters
•    Collaborate with Foundation staff, hospital leadership, and volunteers to advance fundraising goals.
•    Support compliance with organizational policies, donor intent, and ethical fundraising standards.
•    Organizes scholarship and physician scholarship programs.
•    Answers phone, greets guests, orders supplies, handles incoming and outgoing mail, and schedules meetings.
•    Works with Executive Director and Marketing to ensure website and digital sign are up to date and meet strategic needs of the Foundation and Genesis HealthCare.
•    Works as a team with Foundation Staff, Volunteer Manager, Volunteer AA, and Gift Shop Manager.
 

QUALIFICATIONS

1.    Bachelor’s degree in nonprofit management, communications, business, or related field or equivalent experience.
2.    Experience in fundraising, development, administrative support or nonprofit administration preferred.
3.    Strong organizational skills with attention to detail and accuracy.
4.    Excellent written and verbal communication skills.
5.    Proficiency with donor databases, Microsoft Office, and related technology.
6.    Ability to handle confidential information with discretion and professionalism.
7.    Demonstrates success working in a team environment.
 

PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS
1.    Living the Genesis Mission, Vision and Values: 
• Performs work in a manner that is quality focused.
• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect.
• Results oriented and focused on achievement of objectives.
• Acknowledges and responds to the diversity of people and the situation.
• Encourages peers (others) to be owners of change.
• Always makes the effort to anticipate and exceed customer needs and expectations.
• Possesses the ability to engage others with patience and understanding.
• Acts in a manner that creates positive first and lasting impressions.
• Demonstrates the ability to own issues until they are resolved.
2.    Patient Centered Care  (patients/families, physicians, co-workers, all other internal/external customers)
• Introduces self and role…connects with everyone.
• Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback.
• Asks for and anticipates needs and concerns of others.
• Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.)
• Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately.
• Responds to requests in an appropriate and timely manner.
• Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed.
3.    Promotes Patient and Employee Safety 
• Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.) 
• Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.)
• Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment
• Demonstrates Slips/Trips and Falls Awareness.
• Actively contributes to maintaining a safe, clean and quiet environment.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

1.    Works in an office environment.
2.    Will travel to other floors and to centralized files.  May be required to drive to other locations.  Answers telephone calls, uses personal computer and other business machines extensively, which requires the ability to apply finger dexterity.  Individual bends, reaches, pushes and pulls file drawers to file records and reports.
3.    Regularly lift or move up to 10 pounds, frequently lift or move up to 25 pounds and occasionally lift or move up to 50 pounds.
4.    Vision abilities required include up close vision, peripheral vision, depth perception and the ability to adjust focus.
5.    May be required to periodically rotate shifts and regular days off.  All system employees must be willing to work all shifts, extra hours, holidays and emergency shifts as required.
 

Thank you for your interest in employment at Genesis. Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job.