The Development Coordinator is a key member of the Office of Alumni Engagement, directly supporting senior alumni and development officers for Thunderbird and providing overall administrative support to the engagement team at large. Reporting to the Director of Engagement and Campaigns, the Program Coordinator routinely interacts with individuals at all levels of Thunderbird, the ASU Foundation, Enterprise Partners, and the University, including executive leadership, alumni, and donors to analyze problems, provide solutions, and make decisions that will benefit the team’s overall organization. Key areas of responsibility include providing professional and administrative support to Thunderbird’s engagement team including, internal and external executive-level meeting scheduling and support, payment processing, expense and other ad hoc reporting.
What you’ll do
- Assists with administrative tasks related to donor relations and annual giving, such as weekly thank-you letters, scholarship letters, list pulls, and annual appeal mailers
- Supports project management for the engagement team, including managing project management software
- Supports complex and highly varied internal and external meetings and events, working to secure meeting spaces, coordinate technology and logistics, and prepare materials as needed
- Schedules in-person and virtual meetings, as well as conference calls, coordinating logistics as needed for all meetings including internal and external stakeholders
- Extracts and analyzes information through reports (both pre-existing and customized) from Workday and Salesforce
- Processes and approves expense reports, ensuring that expenses submitted are accurately coded and follow Enterprise Partners and ASU travel and credit card policy
- Coordinates travel and logistics for senior leaders. Assists with booking flights, hotels, and coordinating meetings while following required ASU and Foundation travel procedures. Secures necessary travel approvals
- Screens telephone calls, emails, and in-office visitors to resolve routine and complex inquiries
- Assists with the planning and execution of donor and alumni visits
- Prepares presentations, correspondence, reports, meeting minutes, event briefings, and other documents
- Inputs data into Salesforce including, but not limited to, contact reports and updated contact information
- Makes travel reservations and itineraries; determines and prepares background materials for leadership
- Responsible for various tasks such as packaging, verifying content for shipping, receiving packages, and ordering supplies
- Maintains subscriptions and memberships
- Maintains an orderly filing system, primarily electronic files
- Prioritizes workload to meet unit/department’s needs
What you'll need
- Excellent organization and prioritization skills, able to balance multiple issues in a fast-paced environment, with a high attention to detail and thoroughness in completing assigned tasks
- Excellent interpersonal, written, and verbal communication skills; possesses a high degree of discretion, judgement, tact, and poise
- Ability to make independent judgements and coordinate office details in conjunction with policies and procedures
- Collaborative style coupled with an ability to work both independently and as part of a team, with little supervision
- Ability to routinely interact with individuals at all levels of the ASU Foundation, Enterprise Partners, and the University
- Ability to take initiative, and consistently respond to changing situations in a flexible manner to meet the current needs of the department/unit
- Ability to maintain a high degree of confidentiality and responsibility regarding information related to Foundation and University business and confidential prospect information
- Knowledge of office and administrative practices and principles
- Knowledge and skill in accounting and budgeting procedures and technique, and web-based financial systems
- Advanced computer skills in a variety of Windows-based computer programs and technical proficiency in Microsoft Word, Excel, PowerPoint, and database management
- If this position is assigned to the Athletics Department, either administratively or functionally, compliance with all NCAA rules and regulations is required
Relevant qualifications
- Bachelor’s degree in a related field, or currently enrolled in bachelor's degree program
- One (1) to three (3) years professional experience in an administrative support capacity, providing coordination and assistance of operational activities, includes at least one (1) year of database management experience
- Or any equivalent combination of education and experience from which comparable knowledge, skills and abilities have been achieved
Preferred education and experience
- One (1) to (3) years of experience in an administrative support capacity, providing coordination and assistance of operational activities, preferably in a not-for-profit or development environment
- Experience with Salesforce and Workday
Preferred skills and abilities
- Knowledge of fundraising and prospect management databases
Benefits
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) plan with matching employer contribution
- 22 days of vacation time
- 11 holidays, including your birthday
- Parental leave
- Significant tuition reductions
- Professional development is highly valued at ASU Foundation, where employees are encouraged to look across the organization and nurture new areas of interest
- $30 bi-weekly cell phone reimbursement
About ASU Foundation
The ASU Foundation fosters partnerships between ASU and like-minded individuals, corporations and foundations who believe in ASU’s mission and provide resources for ASU to manifest its charter into meaningful impact. These partnerships empower ASU to advance student access, serve our community, protect the planet, create equity in higher education and conduct research for the public good.
At the ASU Foundation we value
Character
We prioritize character and integrity in every decision and action, establishing trust as the foundation of all that we do.
Service
We are dedicated to serving our students, donors, communities, and colleagues by fostering support and collaboration to ensure that our efforts are impactful.
Innovation
Innovation drives us to create meaningful opportunities and solutions, helping every member of our global community achieve meaningful outcomes.
The ASU Foundation is an Equal Opportunity Employer
Learn More:
Skills Required
- Bachelor's degree in a related field or current enrollment in a bachelor's degree program
- One to three years of professional experience in administrative support and operational coordination
- At least one year of database management experience
- Equivalent combination of education and experience may be considered
- Excellent organization, prioritization, communication, judgment, discretion, and interpersonal skills
- Ability to work independently and collaboratively while managing changing priorities
- Knowledge of office and administrative practices
- Knowledge of accounting and budgeting procedures and web-based financial systems
- Advanced computer skills and proficiency with Microsoft Word, Excel, PowerPoint, and database management
- One to three years of administrative support experience in a nonprofit or development environment
- Experience with Salesforce and Workday
- Knowledge of fundraising and prospect management databases
What We Do
ASU Enterprise Partners is a nonprofit organization based in Tempe, Arizona. Its mission is to provide an ecosystem of services to create solutions and generate resources that extend Arizona State University’s reach and advance its charter. It supports several affiliates, including the ASU Foundation for a New American University, ASU Outreach Hub, ASURE, NEWSWELL, Skysong Innovations, and University Realty.
