Developer Relations Manager

Posted 5 Days Ago
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Paris, Île-de-France, FRA
Hybrid
Mid level
Artificial Intelligence • Software
The Role
Own Gladia’s developer relations strategy by creating technical content, building developer communities, representing the company at events, managing partnerships and ambassador programs, and translating developer feedback into product improvements. The role focuses on increasing API adoption, activation, retention, and developer experience, particularly within the US voice AI ecosystem.
Summary Generated by Built In
About Gladia

Gladia builds the audio AI infrastructure behind the new generation of voice products. Our mission is to give every voice platform true conversational intelligence — the audio infrastructure that understands every conversation, turning voice into the world's most valuable data layer.

Our API turns real-world conversational audio into accurate, structured, real-time output — powered by our proprietary Solaria ASR, across 100+ languages, with industry-leading latency.

Hundreds of companies build their voice products on Gladia — from meeting assistants and voice agents to sales-enablement and contact-center platforms. We started in Paris, our growth is developer-led and heavily US-driven (and we're going after the US market hard).

Headquartered in vibrant tech hubs like Paris and New York City, Gladia has been by OVH Groupe — Europe's leading cloud provider — and now operates as a fully autonomous brand and company within the Group.

We're guided by four values:

  • Honest — Say the real thing, kindly.

  • Smart — Work smart, ship fast.

  • Builders — Own your scope, build to last.

  • Caring — Support people, take pride in the craft.

The role
 

Gladia's growth is developer-led: most of our customers first meet us through our API, our docs, and other developers. As our Developer Relations Manager, you make sure that first contact turns into a successful build — and that what developers tell us makes it back into the product.

You'll be the public face of Gladia for developers building voice products — meeting assistants, voice agents, contact-center and sales-enablement platforms — with a strong focus on the US market. You'll work closely with product, engineering, and marketing, and you'll be measured on outcomes (adoption, activation, retention).

We want someone who understands what developers are trying to build, helps them get there faster, and builds lasting relationships with the community.

What you'll do
  • Own developer engagement end-to-end: understand developer needs, remove friction, and help them build successfully with Gladia

  • Create high-impact technical content — tutorials, demos, sample apps, blog posts, videos, talks, and docs contributions — that solves real problems and drives adoption

  • Represent Gladia at conferences, meetups, hackathons, customer events, and in online communities

  • Build and nurture relationships with developers, partners, and community leaders across the voice AI ecosystem

  • Be the voice of the community internally: turn developer feedback into clear, actionable input for product, engineering, and marketing

  • Design and run scalable DevRel programs: events, ambassador programs, partnerships, and community channels

  • Define and track DevRel metrics — adoption, activation, retention, community health — and use them to decide where to invest

  • Continuously raise the bar on developer experience, from first API call to production

Who you are
  • 3+ years in developer relations or developer advocacy, ideally for an API or infrastructure product

  • Technical enough to build demos and sample apps yourself and to talk credibly with engineers

  • Excellent public speaker and writer, comfortable across formats (stage, video, written, live coding)

  • Experience building and engaging technical communities, online and in person

  • Good judgment, tact, and humor when handling complex or sensitive community situations

  • Autonomous and organized: you set your own priorities and manage several in parallel

  • Fluent English

Bonus points
  • Experience leading a DevRel or community program (not only contributing to one)

  • Prior hands-on software engineering experience

  • Familiarity with speech, audio, or AI/ML APIs

  • Experience with open source projects and culture

  • An existing network in developer communities and on social platforms

What We Offer
  • This role is ideally based in Paris where you can work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking budget.

  • A health insurance (100% coverage) and a pension contract with SideCare for you & your family

  • Flexible vacation policy

  • Lunch vouchers (approx. 200€/month)

  • An allowance of 360 euros/year for your sports activities

  • An allowance of 300 euros for your workstation

Please submit your application in English. It’s our company language so you’ll be speaking lots of it if you join.

We treat all candidates equally - if you’re interested please apply through our careers portal.

Skills Required

  • 3+ years of experience in developer relations or developer advocacy, ideally for an API or infrastructure product
  • Technical ability to build demos and sample applications and communicate credibly with engineers
  • Excellent public speaking and writing skills across stage, video, written, and live-coding formats
  • Experience building and engaging technical communities online and in person
  • Good judgment, tact, and humor when handling complex or sensitive community situations
  • Ability to work autonomously, organize priorities, and manage multiple initiatives
  • Fluent English
  • Experience leading a developer relations or community program
  • Hands-on software engineering experience
  • Familiarity with speech, audio, or AI/ML APIs
  • Experience with open source projects and culture
  • Existing network in developer communities and on social platforms
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The Company
HQ: Paris
50 Employees
Year Founded: 2022

What We Do

Gladia is on a mission to help companies leverage cutting-edge AI and retrieve actionable insights from audio data. Its API supports advanced speech recognition and analysis features in over 100 languages, with exceptional accuracy and asynchronous and real-time transcription.

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