Head of Developer Relations & Documentation

At TigerData, formerly Timescale, we empower developers and businesses with the fastest PostgreSQL platform designed for transactional, analytical, and agentic workloads. Trusted globally by thousands of organizations, TigerData accelerates real-time insights, drives intelligent applications, and powers critical infrastructure at scale. As a globally distributed, remote-first team committed to direct communication, accountability, and collaborative excellence, we're shaping the future of data infrastructure, built for speed, flexibility, and simplicity.

We’re hiring a Head of Developer Relations and documentation to lead the way TigerData engages developers through content, community, advocacy, education, and open-source contributions.

This is a player-coach role. You’ll lead a team of senior ICs—developer advocates, community builders, editors, and technical writers—while contributing directly as a creator, engineer, and open-source participant.

You’ll work in tight partnership with Product, Product Marketing, and Engineering, ensuring developer-facing programs align to the roadmap and go-to-market strategy. You’ll also coordinate across the broader Marketing team to connect your work to brand, awareness, and funnel goals.

As part of this role, you will be expected to contribute to TigerData's open-source projects—and foster a team culture where open-source contributions are a core part of DevRel and documentation work. Your team won’t just write about TigerData—they’ll build with it and for it.

• Team Leadership: Manage and coach a team of senior ICs across DevRel, community, docs, and editorial

• Open Source Participation:

  • Personally contribute to TigerData's open-source ecosystem (e.g., TimescaleDB, pgvectorscale, integrations)

  • Set a team-wide expectation of regular, meaningful OSS contributions—from bug fixes to examples to docs improvements

• Developer Community: Own and scale TigerData's developer community programs:

  • High-touch: Champions, contributors, OSS collaborators

  • Low-touch: Forums, async channels, scalable content, self-serve support
    

• Technical Content & Education: Oversee strategy and execution for blog posts, tutorials, integrations, demos, and onboarding content

• Documentation Strategy: Lead efforts to improve structure, IA, onboarding flows, and overall documentation experience

• Cross-functional Alignment: Work closely with PMM, Product, and Engineering to ensure content and community efforts support roadmap and product adoption

• Execution: Be a high-impact IC—write content, contribute code, engage developers, give talks, support community

• Systems & Metrics: Build frameworks to measure developer engagement, community health, OSS impact, and feedback loops into product

• Have led Developer Relations and/or Documentation teams at developer-first companies (infra, OSS, tools, platforms)

• Have managed senior ICs and know how to lead with context, not control

• Are a builder and contributor: you don’t just advocate—you publish, fix, improve, and engage

• Have contributed to open-source projects yourself and understand how to lead DevRel in OSS-native environments

• Are a strong cross-functional operator—deeply collaborative with PM, PMM, and Eng

• Have experience building and scaling developer community programs (high-touch + low-touch)

• Can explain complex technical concepts clearly and credibly—whether in writing or live demos

• Have experience with database systems, time-series data, real-time apps, or ML/AI infra

• Engineering background 

• Deep familiarity with databases  and/or OSS contributor dynamics

• Built partner and integration ecosystems

• Led or scaled documentation and learning content programs
  

• You can’t travel 

• You prefer a narrow, hands-off leadership role over active contribution and coaching

• You’re not comfortable working in or contributing to open-source environments

• You shy away from ambiguity, iteration, or fast-paced experimentation

• We respond to every applicant.

• We review applications fairly and objectively, and shortlist based on relevant skills and experience.

• We ensure clear and timely communication throughout your candidate journey.

• We maintain a rigorous interview process with a high bar, designed to give you the opportunity to meet various team members you'll collaborate with across our organization.

TigerData, formerly Timescale, sets the standard as the fastest PostgreSQL platform for modern workloads. Trusted by more than 2,000 customers across 25+ countries and powering over 3 million active databases, we enable developers and organizations to build real-time, intelligent applications at scale. Backed by $180 million from top-tier investors, TigerData is building the new standard for data infrastructure, built on PostgreSQL, designed for the future.

👉 👉 Want to get a feel for how we work and what we value? Check out our blog post: What It Takes to Thrive at TigerData

We embrace diversity, curiosity, and collaboration. Whether debating the perfect chicken nugget crunch 🍗, sharing workout routines 💪, or discussing your favorite plants 🌱 and pets 🐾, you'll find your community here.

We don't require previous experience with our tech stack, but enthusiasm for learning is key. Our technologies include PostgreSQL, Tiger Cloud, AWS, Go, Docker, Kubernetes, Python, and innovative features like Hypertables, Hypercore, vector search, and real-time analytics.

Learn more at www.tigerdata.com or follow us on Twitter @TigerDatabase

(Please note that benefits may vary based on country.)

• Flexible PTO and comprehensive family leave

• Fridays off in August 😎

• Fully remote opportunities globally

• Stock options for long-term growth

• Monthly WiFi stipend

• Professional development and educational resources 📚

• Premium insurance options for you and your family (US-based employees)

Ready to join the future of PostgreSQL? We can’t wait to meet you. 🚀🐯