Why Join Q2?
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
The Software Engineer contributes to the development, integration, and operationalization of AI agents within the AI Producer Team, responsible for building and operating Q2’s agentic AI ecosystem (AI agents, reusable AI framework, shared data connectors, and governance-aligned delivery).
This role focuses on implementing well-defined components of agentic workflows and backend services under guidance from senior engineers. The engineer will gain hands-on exposure to production AI systems while ensuring engineering rigor and reliability.
Key Responsibilities
Implement AI Workflow Components
- Develop components of RAG pipelines (data ingestion, chunking, embeddings).
- Implement integrations with internal systems.
- Build API endpoints supporting agent execution.
- Assist in implementing tool-calling logic under guidance.
Support Reliability & Testing
- Write unit, integration, and regression tests.
- Implement logging and monitoring hooks.
- Debug agent failures and retrieval mismatches.
- Support evaluation runs and assist in analyzing results.
Platform & Code Quality Contribution
- Contribute to shared AI utilities.
- Follow established architectural standards.
- Participate in code reviews.
- Document technical implementation details.
Education & Experience
- A four-year bachelor’s degree in computer science, Software Engineering, Information Technology, or a related technical field (or equivalent practical experience).
- 2–5 years of experience developing backend systems or APIs.
- Exposure to LLM-based development, generative AI features, or retrieval-based systems (academic, project, or production experience).
- Strong programming fundamentals and experience working in production codebases.
- Familiarity with containerized environments and modern CI/CD practices.
- Strong proficiency with Infrastructure as Code (IaC) using Terraform and GitOps principles
AI / LLM Exposure
- Exposure to LLM-based development (projects, features, or internships).
- Basic understanding of:
- Embeddings
- Vector search
- Prompt construction
- Retrieval-based systems
- Awareness of common failure modes (hallucination, irrelevant retrieval).
Backend Engineering
- Strong coding skills in Python or equivalent.
- Experience building REST APIs or backend services.
- Understanding of software engineering fundamentals (data structures, system design basics).
Infrastructure
- Exposure to containerization (Docker).
- Familiarity with cloud environments.
- Basic understanding of CI/CD concepts.
Level Distinction
- Executes clearly scoped tasks.
- Learns and applies AI production patterns.
- Limited architectural ownership.
- Focused on high-quality implementation and growth
This position requires fluent written and oral communication in English.
Health & Wellness
Hybrid Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs – “You Earned it”
Click here to find out more about the benefits we offer.
Our Culture & Commitment:
We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
Top Skills
What We Do
Want to feel truly valued at work? Check out Q2! Our unique company culture and super-hero employees, are what sets us apart. We know how to get it done and still have fun! Q2 builds the leading mobile banking software platform serving Credit Unions, Banks (large and small), Community Banks and Financial Institutions. Our mission is to build stronger and diverse communities by strengthening their financial institutions. Q2 prioritizes innovation, collaboration and celebrating our employees who make our mission successful. Q2 is a national "Best Place to Work" Award winner 3 years running! Join our "Circle of Awesomeness"! #Q2Peeps
Why Work With Us
Nothing builds trusting, collaborative relationships like a fun atmosphere and a shared sense of purpose. Q2 is known for our collaborative, friendly and mission driven culture. We prioritize career development and employee recognition. We value our customer relationships and our global impact.
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Q2 Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work environment allows us to work, where we work best! Employees can choose when to work from home and when to work in-person. Q2 also has a few specific days a month, where functional groups are in office collaborating together.
