As a Developer Advocate/Instructional Designer on the Technical Content team, you’ll grow into a platform generalist who helps everyone speak a common technical language. You’ll bridge Product Engineering and our client base by translating deep platform concepts into clear, digestible training content for both developers and non-developer audiences. Your work accelerates onboarding, reduces confusion, and builds a dynamic user community around Beacon by CWAN.
Responsibilities:
- Create and maintain training content: Partner with Product Engineering SMEs to plan and develop learning content for new and improved platform features and workflows; create courses with videos, step-by-step tutorials, sample code, quizzes, demos, and outcome-oriented learning paths.
- User journey: Research the learner experience, identify weaknesses in the curriculum, and make improvements to existing content.
- LMS administration: Publish and organize courses and learning paths; track engagement/analytics; drive the integration of LMS into the CMS.
- Certification Program: Maintain and operate badge issuance; expand topic coverage and design new certification exams that validate user skills across our platform.
- User Advocacy: Gather feedback from clients and client-facing teams; translate insights into a prioritized content creation backlog.
- Workshops: Give internal/external talks about the product and support cross-team trainings.
Requirements:
- Software development knowledge in one or more general-purpose programming languages, including, but not limited to: Python, JavaScript, Ruby, Java, C++, or C#
- Some familiarity with version control and CI/CD pipelines
- Strong technical writing skills, with a keen eye for breaking down complex concepts for non-technical stakeholders
- Articulate 360 and Loom or OBS a plus
- Superb professional communication and presentation skills
- Attention to detail and good content design
- What Will Make You Stand Out:
- You are comfortable with fast-paced and strongly collaborative environments.
- You take on ideas and feedback from both technical experts and business thought leaders.
- You take ownership for your work and have an exceptional attention to detail.
- You are a self-starter who is passionate about technology.
- You are interested in and able to learn new libraries and frameworks quickly.
- You value transparency and honesty.
Salary Range
$88,800.00 - $115,200.00This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health/vision/dental insurance, 401(k), PTO, parental leave, and medical leave, STD/LTD insurance benefits. Clearwater Analytics is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Top Skills
What the Team is Saying
What We Do
Enfusion, a Clearwater Analytics company (NYSE: CWAN), helps investment managers solve their most pressing challenges by approaching innovation from a fundamentally different perspective. Our cloud-native, multi-tenant architecture powers continuous innovation, non-disruptive upgrades, and unmatched speed to market for institutional investors. We empower them to see clearly—so they can act with confidence.
From hedge funds to asset managers, we support firms in streamlining operations and scaling efficiently, so they can remain focused on performance and strategy. Our global team supports over 14,500 investment managers across nine global offices on four continents.
Follow Clearwater (https://builtin.com/company/clearwater-analytics) to stay informed on how we’re driving the future of investment technology—together.
Why Work With Us
Enfusion is your opportunity to pursue your passion, showcase and further develop your skills, and launch a meaningful and rewarding career. Our environment is collaborative and entrepreneurial. We’re self-starters who work together to solve challenges and propel our mission forward. Enfusion is where your future meets the future of finance.
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Enfusion, a Clearwater Analytics company Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
