Luxury Travel Sales Specialist

Reposted 3 Days Ago
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Miami, FL, USA
Hybrid
Entry level
Travel
The Role
Own the complete luxury travel sales cycle, from responding to inbound leads and conducting discovery calls through creating tailored itineraries, handling objections, closing bookings, and nurturing repeat business. The role requires confident phone communication, consultative selling, persistent follow-up, CRM organization, and a genuine interest in travel. Destination and product knowledge are provided through training. This is a hybrid position based in Aventura, Florida.
Summary Generated by Built In

Location: Aventura, FL | Hybrid
Expected Start Date: January 18, 2027 (approximately)


Role Mission

The Luxury Travel Sales Specialist is a full-cycle sales role, you own the lead from the first call to the confirmed booking, and the relationship long after.

Inbound inquiries come to us through digital channels. Your job is to connect with prospects quickly, earn their trust within the first few minutes, and guide them toward an experience they'll talk about long after they're home.

You'll build personalized proposals, handle objections, close bookings, and nurture client relationships so their next trip comes back to you too.

We'll teach you the destinations. We'll train you on the product. What we can't teach is the instinct to pick up the phone with energy, the ability to build a genuine connection with a stranger in 60 seconds, and the drive to follow up until you get an answer.

We're looking for someone who loves sales, enjoys building relationships, and is motivated by the challenge of earning a yes. If you're passionate about delivering exceptional customer experiences and want to build a career in luxury travel sales, this could be the opportunity for you.

Important Hiring Timeline: We are currently recruiting for our next hiring class, which is expected to begin around January 18, 2027. Candidates selected for this opportunity should be available to start around that date.

This is a hybrid role based out of our Aventura, FL office. Candidates must be located within commuting distance of the office.


Key Responsibilities
  • Be First to the Phone, and Make It Count: Inbound leads come to us through digital channels. Your job is to connect with them quickly, build rapport, and give them a reason to stay on the line. Your warmth, confidence, and credibility will shape their first impression of Luxuria.

  • Qualify with Curiosity, Not a Script: Go beyond the basics. Discover the real reason behind each trip, who's traveling, what they're celebrating, the experience they're looking for, and how they like to travel. The better you understand your clients, the stronger your proposals will be.

  • Build and Present Compelling Proposals: Turn what you've learned into personalized travel experiences. Create tailored itineraries that reflect each client's preferences and demonstrate that you've truly listened.

  • Close with Confidence — Handle Objections with Grace: Not every client will book on the first call. Follow up with purpose, address hesitation, and guide prospects toward a decision through expertise and empathy, never pressure.

  • Build a Book of Business That's Yours to Own: Every client you close is the beginning of a long-term relationship. Stay connected between trips, generate referrals, and build a portfolio of loyal travelers who return to you.

  • Grow Your Expertise Continuously: Learn about destinations, luxury hotels, cruise lines, and different travel styles. Through internal training, FAM trips, and industry events, you'll continue developing the knowledge that helps you earn client trust and close more sales.


Qualifications & Requirements
WHAT WE'RE LOOKING FOR
  • Proven Sales Mindset: You enjoy selling, connecting with people, influencing decisions, and closing deals. Experience in consultative, relationship-driven, or high-ticket sales environments is highly valued.

  • High-Ticket Sales Confidence: You're comfortable presenting premium products and services and discussing significant investments. You understand how to communicate value rather than focusing solely on price.

  • Phone Confidence: You're comfortable picking up the phone, engaging new prospects, and building an immediate connection. You don't dread the call — you look forward to it.

  • Strong Communication & Persuasion Skills: You know how to ask the right questions, understand client needs, present solutions, and navigate objections.

  • Self-Motivation: You take ownership of your pipeline, goals, and results. Nobody needs to remind you to follow up or pursue opportunities.

  • CRM & Organization: You keep your pipeline organized, document interactions, and make sure no follow-up falls through the cracks.

  • Location & Availability: You are based in or near Miami / Fort Lauderdale, FL, and can commute to our Aventura office. You are available to join our next hiring class, expected to begin around January 18, 2027.


NICE TO HAVE
  • Luxury or High-Ticket Sales Experience: Experience selling premium products or services, including luxury real estate, automotive, financial services, jewelry, or other high-value offerings.

  • Travel Industry Exposure: Previous experience as a Travel Advisor, Travel Consultant, or in a travel-related sales position.

  • Hospitality Background: Experience in luxury hotels, resorts, hospitality, or premium guest services.

  • Affluent Client Experience: Familiarity with working with high-net-worth individuals and clients who expect personalized, high-touch service.

  • Mexico & Caribbean Exposure: Personal or professional familiarity with these destinations, which are among our most common client requests.

  • Outbound Phone Sales: Previous experience with outbound prospecting, lead generation, or phone-based sales is a strong plus.


Core Competencies
  • Hunter Instinct: You don't wait for momentum — you create it. You pick up the phone with energy, follow up with purpose, and treat every lead as an opportunity.

  • Personal Sales Presence: Clients choose to work with you because of your voice, confidence, and ability to make them feel they're in expert hands.

  • Relationship Intelligence: You read people quickly and know when to push, when to listen, and how to make every client feel valued.

  • Consultative Discovery: You ask the questions others skip and build solutions around what clients actually need.

  • Objection Navigation: You know how to address hesitation with expertise and empathy, helping clients feel confident in their decisions.

  • Resilience: Not every lead converts. You reset quickly, stay consistent, and remain motivated through the ups and downs of a sales pipeline.

  • Travel Curiosity: You enjoy researching destinations, comparing properties, and discovering what's new in luxury travel.

  • Follow-Through: You deliver on every commitment and understand that consistency is essential to building lasting client relationships.


What Success Looks Like
  • You're contacting new inbound leads within minutes and consistently building strong connections.

  • Your conversion rate improves as you master discovery, objection handling, and follow-up.

  • Your proposals feel personal, relevant, and compelling to each client.

  • Clients request you by name for future trips and recommend you to others.

  • You're consistently hitting your monthly revenue targets and building a healthy pipeline for future bookings.

  • You're developing a loyal book of business through repeat bookings and referrals.


Who This Role Is Not For
  • People who need to be pushed to pick up the phone. This role requires self-motivation every single day.

  • Candidates who are uncomfortable discussing premium prices or presenting high-value products and services.

  • Those who enjoy traveling but have no interest in researching and curating experiences for others.

  • Anyone who relies on the company brand instead of building their own credibility with clients.

  • Candidates who see follow-up as optional. Persistence and consistency are essential to closing luxury travel sales.

  • Those who get discouraged by a slow week. Sales pipelines have peaks and valleys, and resilience is essential to long-term success.

Skills Required

  • Ability to connect with prospects quickly by phone and build trust with strangers
  • Strong sales mindset with the ability to persuade, close, and persist through follow-up
  • Confidence presenting high-value luxury travel purchases
  • Genuine interest in travel and researching destinations, hotels, and travel styles
  • Self-motivation and accountability for managing a sales pipeline and revenue targets
  • CRM proficiency and strong organizational skills, including logging interactions and managing follow-ups
  • Ability to qualify client needs and create tailored travel proposals or itineraries
  • Ability to handle objections with expertise and empathy
  • Resilience in a target-driven sales environment
  • Prior sales experience with a proven record of closing
  • Personal or professional familiarity with Mexico and the Caribbean
  • Hospitality or service background
  • Outbound phone sales experience
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The Company
HQ: Aventura, FL
18 Employees
Year Founded: 1986

What We Do

Luxuria Vacations is a boutique, full-service luxury travel agency based in Miami, Florida. It provides high-end leisure travel planning and advisory services, helping discerning travelers arrange stays at exclusive accommodations and create personalized journeys. Its advisors use industry expertise to deliver detailed planning, exclusive amenities, upgrades, privileged access, and distinctive experiences while emphasizing client satisfaction, strong partner relationships, and attentive service.

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