Desktop Systems Engineer

Posted 7 Days Ago
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Chicago, IL
1-3 Years Experience
Fintech • Financial Services
Our people make us exceptional.
The Role
Providing end user support, building/configuring/upgrading devices, troubleshooting servers, user provisioning, support for conference room technologies, automation of system tasks, evaluating new technologies
Summary Generated by Built In

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.

We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

Our Desktop Systems Engineering team is the front line of support for all users across the firm. We work with a wide range of the best technology available - - and we get to test, configure and deploy it all in an environment that continually challenges us and demands that we learn new things daily. The team is also responsible for driving innovation for technologies that impact users daily. The pace is fast but we also obsess about leaving no stone unturned when there is a problem to be solved. We believe in healthy debate, creative and collaborative problem solving and active knowledge sharing. Strong technical aptitude and a passion for technology are critical for success in the Systems Engineer role but initiative, strong analytics and drive are equally important.   

What you’ll be doing:

  • Providing end user support to employees in Chicago corporate office and exchange floors
  • Building, configuring and upgrading workstations, laptops and mobile devices
  • Troubleshooting, maintenance and upgrades of desktop managed servers
  • User provisioning (user accounts, mobile devices, VPN, directory permissions)
  • Providing support for conference room technologies
  • Automation of repetitive system administration tasks
  • Evaluating and recommending new hardware and software technologies or solutions

 What we’re looking for in this role:

  • 2+ years of MEMCM/SCCM administration experience or similar
  • Knowledge of application packaging and management
  • Strong experience supporting and configuring Windows 10
  • Strong knowledge of Group Policy management
  • Powershell experience
  • Passionate about technology
  • Highly motivated, self-starter who is eager to grow within our organization
  • Ability to manage projects independently
  • Previous mobile device management experience

 Nice to have:

  • Intune management experience
  • Previous macOS or Linux support experience
  • Previous Windows Server and Active Directory support experience
  • Scripting or low level programming experience

For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice.

California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice.

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Top Skills

Powershell

What the Team is Saying

Elaine
Omar
Kumbi
Carissa
Alex
Brawnski
Michelle
The Company
HQ: Chicago, IL
1,825 Employees
Hybrid Workplace
Year Founded: 1992

What We Do

A diversified trading firm that utilizes our own capital and trades at our own risk. We bring sophisticated technology and exceptional people together to solve complex problems in markets around the world and across many asset classes. We are motivated to compete at the highest level and commit to operate with respect, curiosity and an open mind.

Why Work With Us

The DRW approach is simple: tenure, experience and titles don’t matter as much as ideas, execution and results. We believe in creating opportunity to take on more complex problems, more interesting projects and more specialized skills. It’s a results-driven environment where friendships grow and respect is the norm.

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DRW Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

note -- allowing flexibility / 3+ days per week

Typical time on-site: Not Specified
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