Desktop Support

Reposted 5 Days Ago
Be an Early Applicant
Saint Paul, MN, USA
In-Office
Mid level
Information Technology • Software
The Role
Provide direct PC support to end users, configure desktop and mobile devices, install Windows operating systems, and resolve hardware/software issues.
Summary Generated by Built In
Company Description

Infojini works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders.

 Exceptional people, processes, and technology all dedicated to getting the job done right is the secret of our success. We understand that for technology to work it has to serve real business needs, and that every IT service has to be implemented by people. So we focus first on understanding your company and its industry needs, and then on meeting those needs with extraordinary people who have both the industry specific technical skills and the work ethic and communication skills to help ensure your success.

Job Description

Required Skills:
  • 3 years of experience providing direct PC support to end users.
  • 3 years of experience imaging and configuring desktop, laptop and mobile devices.
  • 3 years of experience installing Microsoft Windows operating systems (Windows 7, windows 10).
  • 2 engagements of providing direct PC support to end users.
  •  Identification of all subcontractors, if applicable.

Desired Skills:

  • Experience with similar projects for State, County or local governmental entities.
  • Working knowledge of Active Directory and AD group policies.
  • Knowledge of desktop inventory and software automation tools (SCCM-Microsoft System Center Configuration Manager & Software Delivery).
  • A+ certification.
  • Microsoft Desktop Support certification.
  • 5 years or more experience resolving end users’ hardware and software issues in a large IT environment.
  • Degree or equivalent with emphasis in computer science or related fields.

Qualifications

Desired Skills:

  • Experience with similar projects for State, County or local governmental entities.
  • Working knowledge of Active Directory and AD group policies.
  • Knowledge of desktop inventory and software automation tools (SCCM-Microsoft System Center Configuration Manager & Software Delivery).
  • A+ certification.
  • Microsoft Desktop Support certification.
  • 5 years or more experience resolving end users’ hardware and software issues in a large IT environment.
  • Degree or equivalent with emphasis in computer science or related fields.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • 3 years of experience providing direct PC support to end users
  • 3 years of experience imaging and configuring desktop, laptop and mobile devices
  • 3 years of experience installing Microsoft Windows operating systems
  • Experience with Active Directory and group policies
  • Knowledge of SCCM and software automation tools
  • A+ certification
  • Microsoft Desktop Support certification
  • 5 years or more experience resolving end users' issues
  • Degree or equivalent in computer science or related fields
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The Company
HQ: Columbia, Maryland
771 Employees
Year Founded: 2006

What We Do

Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises. With 19+ years of experience, we help bridge the gap between ideas and reality through modern, scalable, and secure technologies. What We Do ✨ Software Engineering & App Development: ADA/WCAG-compliant enterprise apps, cross-platform mobile/web development, CI/CD & DevOps 📊 Microsoft Ecosystem: Power BI, Power Automate, Dynamics 365, Azure, MS Fabric for automation and insights ☁️ Cloud & DevOps: AWS, Azure, GCP migration, Infrastructure as Code (Terraform, ARM, CloudFormation) ⚙️ Data Engineering: ETL/ELT pipelines, Snowflake, Databricks, Redshift, advanced dashboards (Power BI, Tableau) 🔗 System Integration: ERP & CRM modernization with Salesforce, SAP, MS Dynamics 🛠️ Automation & Low-Code: Accelerate innovation via Power Platform 🔒 Cybersecurity: SOC 2, HIPAA, GDPR compliance, endpoint & cloud security 🔄 Agile Tech Staffing: Onshore/offshore delivery models with access to top IT talent 👥 Contingent Workforce Solutions: Scalable, flexible workforce strategies to meet dynamic business needs Why Infojini? ✔️ 2,500+ successful projects ✔️ Certified: CMMi Level 3, ISO, SOC 2, HIPAA, GDPR ✔️ Partnered with Snowflake, Salesforce & Microsoft ✔️ Experts in AI/ML, Generative AI, Automation ✔️ US HQ + 10+ delivery centers for local presence ✔️ Flexible engagement: Agile Pods, delivery teams, fixed-cost models How We Deliver Value • High-velocity teams for continuous innovation • Predictable costs, faster ROI, transparent delivery From code to cloud to customers—engineer your success with Infojini Inc. 📩 [email protected]

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