Desktop Support

Reposted Yesterday
Washington, DC
In-Office
Junior
Artificial Intelligence • Information Technology • Internet of Things • Software • Automation
The Role
Provide desktop support by troubleshooting Windows Operating Systems and applications while ensuring excellent customer service and coordinating tasks according to company objectives.
Summary Generated by Built In
Company Description

USM Business Systems Inc. is a quickly developing worldwide System Integrator, Software and Product Development, IT Outsourcing and Technology assistance supplier headquartered in Chantilly, VA. We offer world-class ability in giving most astounding quality and administrations through industry best practices planned to convey remarkable worth to our customers. 

Utilizing our industry knowledge, administration service offering expertise and innovation abilities, we distinguish new business and innovation slants and create answers for help customers around the globe, giving top of the line solid and practical IT benefits which are cost effective services. 

Established in 1999, the organization has corner qualities in building and dealing with a Business Oriented IT environment with rich involvement in technology innovation, ERP and CRM counselling, Product Engineering, Business Intelligence, Data Management, SOA, BPM, Data Warehousing, SharePoint Consulting and IT Infrastructure. Our other offerings include modified solutions and administrations in ERP, CRM, Enterprise architecture, offshore advisory services and e-commerce. 

USM, a US ensured Minority Business Enterprise (MBE) is perceived as one of the fastest developing IT Systems Integrator in the Washington, DC zone. Most as of late, USM was positioned #9 on the rundown of the Top administrations organizations in the DC Metro Area - Washington Business Journal (2011). We are a project-driven firm that reliably meets the IT needs of our State and Government customers through development and business keenness.

Job Description

Job Title: Desktop Support
Location: Washington DC
Duration: 6 +months
Phone & In-person Interview Required!!

Qualifications

Required Qualifications
Understanding of Windows Operating Systems and Microsoft Office applications
Excellent written, presentation and verbal communication skills.
Ability to coordinate assigned tasks in line with department and company goals and objectives.
With oversight by more senior associates, ability to self-direct, work independently and demonstrate critical thinking capabilities.
Possess strong working knowledge and understanding of Windows, desktop virtualization and desktop hardware.
Strong understanding of desktop security best practices
Strong analytical/problem solving skills
Working knowledge of typical application life cycle development processes
Strong troubleshooting skills
Interpersonal Skills
Excellent customer service skillset.
Excellent written, presentation and verbal communication skills.
Strong analytical/problem solving skills.
Ability to coordinate assigned tasks in line with department and company goals and objectives.

Additional Information

If my requirement matches your resume, then please do reply on my email id taherm(at)usmsystems(dot)com and contact no is 703-349-4237.

Top Skills

Desktop Hardware
Desktop Security
Desktop Virtualization
MS Office
Windows Operating Systems
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The Company
HQ: Hyderabad, Hyderabad
580 Employees
Year Founded: 1999

What We Do

USM is helping companies change existing business paradigms by bringing tomorrow’s AI and Automation solutions to today’s businesses.

Disruptive new technologies are helping corporations become more agile, competitive and profitable. Predictive algorithms are provisioning customer orders more accurately than ever before. Cognitive technologies are enhancing the customer experience at every touch point and open-ledger validation methods are improving the accuracy of complex, global financial transactions. Automation is no longer a choice, it is the engine that drives business growth.

Established in 1999 as an IT Consulting services company in the Washington DC metro area, the USM group of companies today consists of 1000+ employees across North America, Europe, Asia and Australia, providing a range of services such as
* Automation & Innovation
* Architecture & Consulting
* Maintenance & Support
* Contingent Workforce.

Our experts are SMEs in the following critical business areas – data sources (internet devices), mobile commerce strategies, customer acquisition & retention and ultimately, leveraging enterprise data management to drive competitiveness. We have the resources that can help you design your enterprise architecture, build & deploy your applications, as well as manage your IT operations 24x7.

Our focus areas include AI, Data science, RPA, Connected cars & devices, Natural language processing, Computer vision, Virtual agents, Blockchain, IoT, Mobile commerce, Retention programs, AR, VR, Gaming, and Enterprise data management.

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