Desktop Support

Posted 14 Days Ago
Be an Early Applicant
Washington, DC
In-Office
Senior level
Information Technology • Software
The Role
Provide desktop support for Microsoft operating systems and applications, manage support cases, and troubleshoot network issues while communicating with clients.
Summary Generated by Built In
Company Description

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India.

Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

Job Description

.
JOB DETAILS GIVEN BELOW:-
Title : Desktop Support
Location :Washington, DC
Duration :12+ months (Possible extension )

Qualifications

• At least Seven years of overall IT experience, including a minimum of Five years of experience providing general desktop support with previous experience opening and maintaining support cases via CA Service Desk or BMC Remedy.
• At least 5 years experience in?with installing, configuring and supporting the Microsoft XP/Vista/Windows 7/8/10 operating systems on laptops and desktop computers in a client/server environment.
• At least 5 years??experience in supporting common applications, such as Microsoft Office; experience with scripting using VB Script, Java-script, SQL, PowerShell, or HTML
• Excellent written and oral communications are required as this position will interface with clients via phone and e-mail and in person. Demonstrated ability to concisely summarize and document client issues is required.
• 2 years minimum experience planning and executing activities using with Microsoft Project, Visio, Excel, PowerPoint and SharePoint
• Strong Level 1 network and VPN diagnosis and troubleshooting skills.
• Knowledge of BlackBerry enterprise server client administration and/or AirWatch smart phone support.
• Demonstrated analytical and problem solving skills.
• Strong interpersonal and communication skills who can work with people at various levels of the organization.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Top Skills

Airwatch
Blackberry Enterprise Server
Bmc Remedy
Ca Service Desk
Excel
HTML
Java-Script
MS Office
Microsoft Project
Microsoft Vista
Microsoft Windows 10
Microsoft Windows 7
Microsoft Windows 8
Microsoft Xp
PowerPoint
Powershell
Sharepoint
SQL
Vb Script
Visio
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The Company
HQ: Columbia, Maryland
771 Employees
Year Founded: 2006

What We Do

Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises. With 19+ years of experience, we help bridge the gap between ideas and reality through modern, scalable, and secure technologies.

What We Do

✨ Software Engineering & App Development: ADA/WCAG-compliant enterprise apps, cross-platform mobile/web development, CI/CD & DevOps

📊 Microsoft Ecosystem: Power BI, Power Automate, Dynamics 365, Azure, MS Fabric for automation and insights

☁️ Cloud & DevOps: AWS, Azure, GCP migration, Infrastructure as Code (Terraform, ARM, CloudFormation)

⚙️ Data Engineering: ETL/ELT pipelines, Snowflake, Databricks, Redshift, advanced dashboards (Power BI, Tableau)

🔗 System Integration: ERP & CRM modernization with Salesforce, SAP, MS Dynamics

🛠️ Automation & Low-Code: Accelerate innovation via Power Platform

🔒 Cybersecurity: SOC 2, HIPAA, GDPR compliance, endpoint & cloud security

🔄 Agile Tech Staffing: Onshore/offshore delivery models with access to top IT talent

👥 Contingent Workforce Solutions: Scalable, flexible workforce strategies to meet dynamic business needs

Why Infojini?

✔️ 2,500+ successful projects
✔️ Certified: CMMi Level 3, ISO, SOC 2, HIPAA, GDPR
✔️ Partnered with Snowflake, Salesforce & Microsoft
✔️ Experts in AI/ML, Generative AI, Automation
✔️ US HQ + 10+ delivery centers for local presence
✔️ Flexible engagement: Agile Pods, delivery teams, fixed-cost models

How We Deliver Value

• High-velocity teams for continuous innovation
• Predictable costs, faster ROI, transparent delivery

From code to cloud to customers—engineer your success with Infojini Inc.
📩 [email protected]

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