Desktop Support

Reposted 2 Months Ago
Be an Early Applicant
Elmsford, NY, USA
In-Office
Entry level
Information Technology • Professional Services • Consulting
The Role
Provide on-site PC and laptop hardware break/fix support across multiple locations. Install and support Dell desktop systems, complete product training, pass drug/background screening, and have reliable transportation. CompTIA A+ and technical details must be listed on the resume.
Summary Generated by Built In
Company Description

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 20 locations in North America as well as India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. 

Job Description

Desktop Support

Location: Elmsford, NY

Min. PR: 15.71

Position Description:

Manager Notes: ALL GENERAL AND TECHNICAL QUESTIONS MUST BE ON ALL RESUMES ON THE BOTTOM OR IT WILL BE REJECTED!!!

REQUIRED or will be declined:

  • A+
  • Laptop and Desktop Break/Fix
  • General and Technical Questions on each resume

Job Description:

Candidate will be taking PC hardware break fix calls at various locations.

Must have reliable transportation.

Must be able to pass drug and background screening.

Must be able to complete required product training.

Required Skills:

DELL Desktop PC, Install/Support, Expert

Education and experience:

Must be able to pass drug and background screening.

Must be able to complete required product training

Job Description:

Candidate will be taking PC hardware break fix calls at various locations.

Must have reliable transportation.

Must be able to pass drug and background screening.

Must be able to complete required product training.

Required Skills:

DELL Desktop PC, Install/Support, Expert

Education and experience:

Must be able to pass drug and background screening.

Must be able to complete required product training

Sandra Taylor
571-267-4186

Additional Information

Sandra Taylor 

571-267-4186

Skills Required

  • CompTIA A+ certification
  • Laptop and desktop hardware break/fix experience
  • General and technical questions answered on resume
  • Dell Desktop PC install/support (expert)
  • Reliable transportation for traveling to various locations
  • Ability to pass drug screening
  • Ability to pass background screening
  • Complete required product training

BCforward Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BCforward and has not been reviewed or approved by BCforward.

  • Flexible Benefits — Eligible U.S. employees may access major medical with HSA, dental, vision, life insurance, disability coverage, and a 401(k), indicating a broad core menu. Official materials and postings outline this lineup even though pricing specifics are not publicly listed.
  • Leave & Time Off Breadth — Some roles reference a structured PTO policy starting around 10 days with increases after longer tenure, signaling a defined leave framework for eligible employees.

BCforward Insights

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The Company
HQ: Indianapolis, IN
7,500 Employees
Year Founded: 1998

What We Do

BCforward is a global talent and technology solutions partner that helps organizations accelerate outcomes through people, platforms, and expertise. Founded in 1998, the company provides IT consulting and workforce fulfillment services to enterprise and public sector clients across various industries, including financial services, healthcare, government, and life sciences, focusing on digital transformation and strategic staffing solutions.

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