Desktop Support Specialist

| Panama City Beach, FL, USA
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Alys Beach is a master-planned 158-acre beach community in active development that includes luxurious private dining, recreation and retail amenities and experiences, vacation rentals and several signature annual events. With our purpose driven by excellence in accountability, commitment, integrity, passion, respect and unity, our employees are the foundation behind the beauty and design of Alys Beach.

Alys Beach offers an industry leading compensation plan, medical/dental/vision benefit plans beginning on day one.

Job Summary

Responsible for monitoring, troubleshooting and maintaining all computer systems at Alys Beach. Assists with IT related projects and provides IT support for all Alys Beach employees and special events.

Job Responsibilities

  • Support & installation of PC hardware components, desktop operating system software & applications (MS Office Suite, Photoshop, InDesign, Visio, etc.)
  • Troubleshooting various issues related to printers, computers, network, telephone (analog & VOIP) & audio-visual equipment
  • Network maintenance & troubleshooting
  • Update & maintain detailed inventory
  • Create, update & maintain detailed audio / video instructions
  • Support events team with technical needs during events (IT / AV needs)
  • Monitoring support requests

Job Requirements

  • Associates Degree or equivalent experience (3-5 Years)
  • Ability to work Nights , Weekends and Holidays

Essential Job Functions

  • Outstanding organizational, interpersonal and communication (written and verbal) skills
  • Strong analytical and problem-solving skills
  • May require sitting for long periods of time in an office environment
  • Ability to lift 50 lbs.

Preferred Skills

  • Experience troubleshooting Windows 7 and Windows 10
  • Experience with Property Management Systems
  • Experience with Point of Sale software
  • Intermediate to advanced skills with Microsoft Office products
  • Certification: CompTIA A+

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

More Information on EBSCO Industries, Inc.
EBSCO Industries, Inc. operates in the Information Technology industry. The company is located in Birmingham, AL. EBSCO Industries, Inc. was founded in 1944. It has 496 total employees. To see all 21 open jobs at EBSCO Industries, Inc., click here.
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