Sinclair is Hiring! Join Our Team as Desktop Support Engineer 🚀
We are currently recruiting for Desktop Support Engineer at our Almere office in the Netherlands.
The Desktop support engineer will provide day-to-day IT support to Sinclair employees at the site and keep local IT hardware properly deployed, tracked, and maintained, with guidance from senior IT team members.
The ideal candidate will have:
Diploma or degree in IT or related field
1–2 years of IT support experience; internship or helpdesk experience an advantage
Working knowledge of Windows 10/11 and Microsoft 365; basic PC hardware and network troubleshooting
Organised and detail-oriented, comfortable maintaining records in spreadsheets or an asset system
Patient and service-minded, with clear communication for non-technical users
Able to lift and move standard IT equipment
Location: De Strubbenweg 17, 1327 GB, Almere
About Sinclair
Founded in 1971, Sinclair is a global medical aesthetics organisation, that delivers an extensive product range. With an in-house commercial infrastructure, including manufacturing and a network of distributors in leading global markets, our products are sold in 55 countries worldwide.
This is a great time to join Sinclair as we continue to increase our product range and expand into new markets and territories.
✅ Act with Integrity Consistently doing the right thing even when it’s the hard choice; 100% Compliance with all rules, standard operating procedures and guidelines
✅ Results-Driven Make a business impact in all you do, whether sales, efficiency, operational excellence; it should make a meaningful impact
✅ Innovation-Centered Redefining Aesthetics, we must be pioneering in how we do business; this can be in products, in service models, or strategy
✅ Own It! Be Accountable for your decisions, actions and consequences; Be Reliable to your customers and colleagues
What You'll Be Doing:End User Support
First point of contact for IT issues — desktops, laptops, mobile devices, printers, and peripherals
Log and update tickets clearly; escalate when an issue is beyond scope
Support Windows 10/11, Microsoft 365, and standard business applications; handle password resets and access requests
Set up and check meeting room AV and video conferencing equipment
Hardware & Asset Management
Maintain the site IT asset register — serial numbers, user assignment, and location kept accurate
Manage hardware lifecycle: receive and tag new equipment, image and deploy devices, recover and securely wipe returns, prepare end-of-life kit for disposal
Monitor spare stock and consumables; raise replenishment requests before stock runs low
Log hardware faults, arrange warranty and repair cases with vendors, and track to closure
Prepare and issue equipment for new joiners; recover and re-stock from leavers
Desirable:
Exposure to a ticketing or asset management system; Active Directory basics; CompTIA A+ or ITIL Foundation
Perks & Benefits:💰 Competitive Salary
🏡 Hybrid/Remote Work Options (if applicable)
📈 Career Growth & Learning Opportunities
🏥 Health & Wellness Benefits
🎉 Fun Team Events & Supportive Culture
🔹25 vacation days
🔹8% holiday pay
🔹Travel allowance based on €0,21 per kilometre
🔹Retirement savings plan
We have a real focus on developing our people, and by fostering an entrepreneurial culture, we encourage flexibility, accountability and autonomy. The company is full of opportunity for those who wish to grasp it. Our people thrive on engagement, development and a varied workload. You will often be included in projects that require you to collaborate cross-functionally.
This is an exciting opportunity to join a successful company, with big ambitions for the future.
If this sounds like you and you meet the requirements, please apply, we would love to hear from you.
Please note if we receive a high volume of applications, we may close the role before the closing date noted.
By making this application you give consent for personal information to be used in automated decision-making processes relating to key job requirements which are stated in this ad.
Sinclair does not accept speculative or unsolicited CVs from Recruitment Agencies. Any unsolicited CVs received will be treated as property of Sinclair and Terms & Conditions associated with the use of such CVs will be considered null and void
Skills Required
- Diploma or degree in IT or a related field
- 1-2 years of IT support experience
- Working knowledge of Windows 10/11
- Working knowledge of Microsoft 365
- Basic PC hardware and network troubleshooting skills
- Ability to maintain accurate records in spreadsheets or an asset management system
- Clear communication with non-technical users
- Ability to lift and move standard IT equipment
- Exposure to a ticketing or asset management system
- Basic Active Directory knowledge
- CompTIA A+ or ITIL Foundation certification
Sinclair Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sinclair and has not been reviewed or approved by Sinclair.
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Leave & Time Off Breadth — Company filings indicate at least three weeks of PTO and six weeks of paid parental leave, with sick time, personal days, and paid holidays also available. Role postings note that specifics can vary by state, business unit, and union status.
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Healthcare Strength — The package includes medical, dental, and vision coverage alongside HSA/FSA options, an EAP, and mental‑health and wellness programs. Employer materials also highlight life and disability insurance within the core offering.
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Retirement Support — A 401(k) plan with a company match is standard, with the match formula outlined in company filings. An employee stock purchase plan is additionally available to complement long‑term savings.
Sinclair Insights
What We Do
Sinclair is a global medical aesthetics company that specializes in manufacturing and commercializing a wide portfolio of injectable and EBD treatments to support a consumer's full aesthetic journey. As a wholly owned subsidiary of Huadong Medicine Company Limited, the company's products are available in more than 55 countries through a direct presence in key global markets and a network of trusted distributors.
