Earnest Partners

Desktop Support Analyst

Reposted 9 Days Ago

Atlanta, GA, USA

In-Office

Junior

Fintech

The Role

Provide technical support to end users by solving problems with application software and operating systems. Manage and deploy computer workstations and handle software licensing. Support Active Directory and assist with employee onboarding/offboarding.

Summary Generated by Built In

Your responsibilities

· Respond and provide end users with a positive experience by meeting their technical needs.

· Diagnose and resolve unique problems associated with application software and operating systems.

· Configure, deploy, decommission, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment.

· maintain inventory of installed software, manage software licensing, and create policies and procedures for upgrades.

· Manage and support Active Directory (AD) on a Windows Server 2016/2019 environment

· Employee onboarding/offboarding

· Rotating availability for afterhours support/upgrades

Job requirements

· Knowledge of general Information Technology – particularly Active Directory, Office365 and VMware.

· Experience with multiple backup systems, including Veeam.

· Solid understanding of vulnerability management

· Solid understanding of network troubleshooting experience (TCP/IP, DNS, DHCP, SFTP, VLAN)

· Superior organizations skills and precise attention to detail.

· Experience working in a small environment (Less than 50 Servers / 100 PCs)

· Experience with cloud providers including Azure and/or AWS.

Your qualifications

· Bachelor’s degree in information technology, computer science or related field

· 2 + years of hands-on desktop support

· Technical Certifications (A+, Security+, MCSE, etc.)

· Experience in programing\scripting Languages (Python, PowerShell, C#) are a plus.

EARNEST Partners is an award-winning, employee-owned asset management firm headquartered in Atlanta. We manage over $30 billion in equities and fixed income assets for a diverse client base, including corporate pension plans, state and municipal retirement systems, foundations, endowments, and high-net-worth individuals. Our collaborative and fast-paced culture values high-caliber talent, innovative thinking, and a passion for learning.

We believe the quality and experience of our team is an important competitive advantage.

Please visit www.earnestpartners.com to learn more about our company.

Top Skills

Active Directory

AWS

Azure

Dhcp

Dns

Office365

Powershell

Python

Sftp

Tcp/Ip

Veeam

Vlan

VMware

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The Company

HQ: Atlanta, GA

59 Employees

Year Founded: 1998

What We Do

EARNEST Partners LLC is an employee owned institutional investment management firm. The firm primarily manages assets on behalf of public funds, Taft-Hartley plans, endowments, foundations, charitable organizations, corporations, and state and municipal government entities. The firm invests in the public equity markets across the globe and fixed income markets of the United States. The firm employs a fundamental and a statistical analysis with a bottom-up stock picking approach to make its equity investments. For its fixed income investments, it invests in U.S. Government agency debt, U.S. investment grade debt, mortgage-backed securities, and asset-backed securities. The firm employs a credit and a fundamental analysis to make its fixed income investments. EARNEST Partners was founded in 1998 and is based in Atlanta, Georgia with additional research operations in Brazil and China.