Desktop Analyst

Posted 4 Days Ago
Be an Early Applicant
Green Bay, WI
Senior level
Professional Services
The Role
As a Desktop Analyst, you will support the installation, configuration, and management of computers, peripherals, and software. Responsibilities include managing IT assets, overseeing desktop deployments, and enhancing cybersecurity measures. You will also collaborate with teams for hardware assessments and provide technical support for desktop-related issues.
Summary Generated by Built In

Foth is a 100% member-owned science and engineering consulting firm headquartered in Wisconsin, with over 85 years of success. Our 700 members across 29 locations are dedicated to solving our clients’ toughest science and engineering challenges. Consistently ranked by Engineering News Record in the top 150 firms, we offer a values-based, collaborative, and flexible work environment with professional growth opportunities. If you thrive working alongside a smart, caring team of colleagues, consider joining us at Foth.


Foth is seeking an experienced and motivated professional to join our technology team as a Desktop Analyst. This role involves supporting our members with the installation, configuration, and ongoing usage of computers, peripheral devices, and software. The ideal candidate will ensure the seamless integration of personal computing platforms with our software and asset management systems, while effectively managing the lifecycle of our fleet of personal computing devices. This position will be based out of our Green Bay office.

Primary Responsibilities:

  • Manage Computers and Software: Install, configure, and manage computers, peripherals, and software, ensuring they meet service level expectations and security standards
  • Software Delivery: Use SCCM/Intune for software upgrades and new installations
  • Cybersecurity: Research, test, and implement changes to mitigate cybersecurity (CVE) threats
  • Hardware Assessment: Determine hardware needs and specifications in collaboration with internal subject matter experts and leadership
  • Testing Processes: Lead and refine testing for hardware and software evaluations
  • Desktop Deployment: Oversee desktop deployment and quarterly upgrade processes
  • IT Asset Management: Handle new computer purchases, reassignments, and disposals, maintaining accurate lifecycle management
  • Lifecycle Recommendations: Develop recommendations based on performance and reliability data
  • Technical Support: Work with suppliers to resolve technical issues with desktop equipment and software
  • PC Moves and Setups: Coordinate and participate in internal office moves and setups

Required Qualifications:

  • Associate degree in Computer Science, Information Systems, or similar; or equivalent post-high school education and experience
  • Minimum of 7 years’ experience in:

  • Hardware/software support role and application packaging, installing software, patches, and updates on PCs
  • Configuring and deployment of Windows Operating Systems utilizing SCCM and/or Intune
  • Utilizing ticketing and asset tracking systems

Preferred Qualifications:

  • Experience with VMWare desktop operating system, Microsoft Exchange and Teams, imaging and packaging systems, and scripting languages
  • Experience in developing and maintaining technical documentation, including creating graphics, diagrams, and flowcharts

Why Foth: 

Established Reputation: With over 86 years of experience, we are proud to be 100% member-owned.

Dynamic Culture: Benefit from a values-based, client-centered, and flexible work environment, with ample professional growth opportunities and supportive colleagues, contributing to our impressive 92+% member retention rate.

Challenging Projects: Engage in diverse and exciting projects that promote continuous professional growth and development. 


Join our team and experience the Foth difference! Learn more at foth.com/careers 

 

All Foth Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Qualified women, minorities, persons with disabilities, and veterans are encouraged to apply. All locations are tobacco-free. Subject to applicable state law, all applicants who have received a written offer of employment and a copy of Foth’s Drug and Alcohol-Free Workplace Program Policy, will be required to undergo testing for commonly abused controlled substances. Applicants must complete the required drug testing within two business days of offer acceptance. Foth will pay for all drug testing, which will be conducted by a licensed independent medical laboratory that follows testing requirements in accordance with applicable state law.

 

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

 

Top Skills

Windows
The Company
HQ: De Pere, WI
654 Employees
On-site Workplace
Year Founded: 1938

What We Do

By combining science, engineering, and technology with a true collaborative spirit, Foth has delivered innovative solutions to our clients since 1938. Our history has been shaped by the evolving needs of our clients – expanding our services, locations, and membership to provide client-centered service. While the challenges we solve and the way in which we solve them have evolved over the years, our commitment to our clients, members, and our communities, as well as our focus on health, safety, and quality have never wavered.

Headquartered in Green Bay, Wisconsin, Foth employs 650 members in 28 locations to provide our national and international clients with convenient, personal service. Our dynamic science and engineering teams are organized into business units – Environment Solutions, Infrastructure Solutions, and Production Solutions – each comprised of extraordinary talent embodying decades of knowledge and specialized expertise. We bring our rich history, tradition of success, and interdisciplinary knowledge to every client we serve, understanding their business, providing trusted advice, and developing customized, innovative solutions with remarkable energy and ingenuity.

As a private industry or public entity, you can trust Foth to serve as an extension of your team. Whether you need to build new infrastructure, meet complex environmental regulations, or optimize your manufacturing operations, we’ll deliver the results you need by listening, learning, and asking the right questions. Collaboration is at the core of our purpose to solve your toughest science and engineering challenges.

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