Deskstop Support

Reposted 2 Days Ago
Be an Early Applicant
Denver, CO, USA
In-Office
Entry level
Information Technology • Software
The Role
The position provides Tier I/II deskside support, troubleshooting hardware and software issues, and assisting users at Colorado agencies.
Summary Generated by Built In
Company Description

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ.

Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

Job Description

Hi,
This is Anthony from Infojini Consulting. Hope you are doing well!
We are looking for Deskside Support in Denver,Colorado for 06 months Contract. 

Job details mentioned below
Title:Deskstop Support
Location:Denver,Colorado
Duration:06 months Contract
CLient: State of GA-RQS IHJA 2017-4504

Qualifications

Tier I/II Deskside Support
One position will be in Denver and one in Pueblo
The positions requested will provide specific Deskside support at Colorado Department of Human Services.They will provide troubleshooting and support to users.
Duties include diagnosing and correcting hardware and software problems; assisting in routine physical deployment, configuration, and installation of desktop
and laptop microcomputers, printers, video displays, software products, etc to support EHR deployment.
Requires use of an automated help desk system (Computer Associates Service Desk) to track progress and resolution of reported problems.
The requested staff resources will be dedicated to a variety of Deskside support responsibilities including setting up Windows 7 computers, McAfee encryption,
and Windows 7/Office 2010, basic troubleshooting and ticket resolution, and support of existing state Deskside staff during the high priority and high volume
period.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • Tier I/II Deskside Support experience
  • Knowledge of Windows 7 computers
  • Experience with McAfee encryption
  • Familiarity with Office 2010
  • Experience using automated help desk systems
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The Company
HQ: Columbia, Maryland
771 Employees
Year Founded: 2006

What We Do

Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises. With 19+ years of experience, we help bridge the gap between ideas and reality through modern, scalable, and secure technologies. What We Do ✨ Software Engineering & App Development: ADA/WCAG-compliant enterprise apps, cross-platform mobile/web development, CI/CD & DevOps 📊 Microsoft Ecosystem: Power BI, Power Automate, Dynamics 365, Azure, MS Fabric for automation and insights ☁️ Cloud & DevOps: AWS, Azure, GCP migration, Infrastructure as Code (Terraform, ARM, CloudFormation) ⚙️ Data Engineering: ETL/ELT pipelines, Snowflake, Databricks, Redshift, advanced dashboards (Power BI, Tableau) 🔗 System Integration: ERP & CRM modernization with Salesforce, SAP, MS Dynamics 🛠️ Automation & Low-Code: Accelerate innovation via Power Platform 🔒 Cybersecurity: SOC 2, HIPAA, GDPR compliance, endpoint & cloud security 🔄 Agile Tech Staffing: Onshore/offshore delivery models with access to top IT talent 👥 Contingent Workforce Solutions: Scalable, flexible workforce strategies to meet dynamic business needs Why Infojini? ✔️ 2,500+ successful projects ✔️ Certified: CMMi Level 3, ISO, SOC 2, HIPAA, GDPR ✔️ Partnered with Snowflake, Salesforce & Microsoft ✔️ Experts in AI/ML, Generative AI, Automation ✔️ US HQ + 10+ delivery centers for local presence ✔️ Flexible engagement: Agile Pods, delivery teams, fixed-cost models How We Deliver Value • High-velocity teams for continuous innovation • Predictable costs, faster ROI, transparent delivery From code to cloud to customers—engineer your success with Infojini Inc. 📩 [email protected]

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