About us
Job Purpose
Design and assist with the design of electric distribution projects. The designs are based on customer requests, inquiries, complaints, etc. regarding the establishment and maintenance of electrical service. Designs also include overhead and underground electric facilities, distribution system maintenance, repair, and improvement, public works, and routine program work.
Key Accountabilities
- Apply acquired knowledge of National Grid construction standards, Electrical Service Information and Requirements, and portions of the National Electric Code and National Electrical Safety Code to construction applications.
- Read and interpret one-line diagrams, site plans and load information.
- Perform analysis of electrical distribution design problems.
- Be proficient in the current expanded Work Management Systems required to produce and progress Design Packages.
- Effectively communicate with external customers, municipal and regulatory representatives, and contractors on a regular basis.
- Advise customers in the proper application of their electric service.
- Perform analysis of electrical distribution design problems.
- Interact with internal departments and company employees to ensure an efficient overall process. - Promote a culture of teamwork, collaboration, and efficient resource utilization, both throughout the department and project teams.
- Travel within region.
- Participate in the training of employees.
- Will also be expected to respond to emergency call out and work extended and planned hours when major company emergencies occur.
Qualifications
- Knowledge of customer service techniques, strategies, and approaches.
- Knowledge of electric theory and utility construction practices.
- The successful candidate must have good oral and written communication and interpersonal skills.
- Ability to develop positive customer relations; anticipate, identify, respond to customer concerns and problems, in accordance with the job description and training.
- Ability to work successfully as part of a team with co-workers.
- Understanding of local municipality regulations and permit requirements.
- Ability to learn/utilize the current Work management Systems
- An Associates or Bachelor of Science degree in Engineering, Engineering Technology or Computer Science from an accredited engineering or technological school is required.
- Must have passed Aptitude test.
- Ability to follow prescribed standards and procedures.
- Verbal and written communication skills
- Ability to plan, schedule and coordinate multipleongoing tasks.
- Must be able to adjust to changing priorities and respond to requests in a timely fashion.
- Must be comfortable using advanced technology for the purpose of gathering and transmitting field data.
- Must have and retain a valid motor vehicle operators license which does not restrict hours of operation.
- Must be able to perform activities where it is expected that 25 pounds could be lifted, pushed, pulled or carried many times throughout the day.
- Must be able to work within confined areas at times and in inclement weather and temperature extremes.
More Information
Please be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ("DOT") covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA). As such, the Company's testing programs and policies regarding the use of federally prohibited drugs or alcohol, for recreational or medical purposes, will remain in effect for these safety-sensitive, DOT covered positions.
National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
What We Do
National Grid is one of the world's largest utilities, focused on delivering energy safely, efficiently, reliably and responsibly. National Grid is an international electricity and gas company and one of the largest investor-owned energy companies in the world. We play a vital role in delivering gas and electricity to many millions of people across Great Britain and northeastern US in an efficient, reliable and safe manner.
We are committed to safeguarding our global environment for future generations and providing all our customers with the highest standards of service through investment in our networks and through our talented, diverse workforce. National Grid owns the high-voltage electricity transmission network in England and Wales and operates the system across Great Britain.
It also owns and operates the high-pressure gas transmission system in Britain operating 7,660km of high-pressure pipeline, 24 compressor stations and more than 600 above-ground installations. In the US, National Grid distributes electricity to nearly five million customers in Massachusetts, New York and Rhode Island.
Owning 4,160 megawatts of electricity generation, it is the largest power producer in New York State supplying power to over one million customers on Long Island. It is also the largest distributor of natural gas in the northeastern US, delivering gas to 20 million customers in New York, Massachusetts, and Rhode Island. National Grid also has a number of related businesses such as LNG importation and storage, land remediation and metering.
