About Assurance

Assurance IQ is a technology company headquartered in Seattle. We were acquired by Prudential (NYSE: PRU) to further the joint mission of improving financial wellness across the world.

Our team of world class software engineers, data scientists, and business professionals work every day to expand our product offerings and the reach of our platform. We simplify the complex world of insurance and financial services into straightforward, valuable solutions to improve people's lives. We start by asking customers a few questions, so our system can learn about their needs; from there, our ground-breaking, proprietary platform takes over and analyzes the thousands of data points that make customers unique. This is how we create custom-tailored plans for each customer; plans built precisely for their needs and budget. Our platform serves as the intersection between customer and seller, technology, and the human touch.

At Assurance, we are innovative, persevering, collaborative, calculated, and authentic, and we're working together to improve the lives of millions!

About the Position

This position is responsible for working with the product and business teams to incorporate people-centric thinking from problem definition to post-launch iteration. They will ask thoughtful research questions, conduct contextual research, frame problems, synthesize insights, evaluate concepts or prototypes, and assist with launches and releases. 

Qualifications

• 3 or more years conducting usability testing, implementing UX best practices, defining UX strategy and conducting UX research
• Bachelor’s degree in Human/Machine Interaction, User Experience or related work experience
• Proven track record executing usability studies to evaluate complex problems
• Superior verbal and written presentation skills to communicate clear, concise findings and actionable recommendations to designers, product owners, and executives Understanding of theories and principles of user-centered design.
• Strong analytical and presentation skills
• Working knowledge of tools such as Qualtrics, UsabilityHub, Usertesting.com, and good ol’ pen & paper.
• Very strong organizational skills and attention to detail
• Comfortable working in an open and collaborative environment A passion to solve problems and provide the best experience for our clients

Choose Assurance Because:

· Exceptional base salary plus bonus structure

· Comprehensive benefits which include, medical, dental, vision, 401K and more

· Unlimited paid vacation, sick leave, plus paid holidays.

· Growth opportunities, advance your career rapidly, we offer leadership development training and promote from within.

· Ongoing coaching and career development including individual and group coaching sessions.

· Fast paced, high performance environment.