Snap! Mobile
Remote

UX Researcher and Designer

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The opportunity 

 

Snap! Mobile is looking for a UX Researcher & Designer to help us expand our comprehensive financial management suite, providing non-profits of all sizes with an all-in-one solution for banking, payment processing, fundraising, financial controls & planning, and risk reduction. As UX Researcher & Designer, you will play an integral role in taking a novel financial management product to market in the US high school market to support youth sports and activities, and then move further with additional Snap! Mobile product lines.

 

What you'll do as a UX Researcher & Designer

  •  Partner with Product Managers, Engineers, and internal stakeholders to discover and design our core product experience. This includes dashboards, financial management tools, workflows, eCommerce, and more
  • Drive research and customer discovery to understand our customers’ needs/pain points, and to use those insights to improve our web and app product experiences

 

What we're looking for in a UX Researcher & Designer

  •  2+ years of experience in UX design and research in digital with websites and/or apps
  • Own customer discovery and become an expert on the financial practices and challenges of schools in addition to discovery for all Snap! Mobile products
  • Research, discover and define customer personas, customer workflows and processes
  • Conduct customer interviews, surveys, ideation sessions, usability evaluations and other research methods
  • Read between the lines to find insights and turn them into novel product designs that work for the customer and our business
  • Create wireframes and mockups to validate and invalidate design hypotheses with prospective customers
  • Collaborate with the VP of FinTech and Spend product team to achieve product-market fit with schools
  • Strong portfolio that highlights solid UI and visual design skills, research, mobile design, persona creation, and design process
  • High level of proficiency with Figma
  • A track record of synthesizing multiple and diverse inputs from various sources into unified and useable functionality
  • Ability to explain your process and design decisions to your cross-functional partners
  • Experience in some of the following areas: fintech, accounting, eCommerce, visualizations, workflow software, graphic design

 

You will thrive as a UX Researcher & Designer if…

  • You're self-motivated with a growth mindset
  • You have strong organizational skills and the ability to clearly document knowledge and insights
  • You're empathetic, curious, and open-minded
  • You're comfortable networking with prospective customers to conduct interviews and discovery
  • You're able to conduct research in a fully remote setting
  • You're driven to rapidly and iteratively work to improve your designs

 

Education Requirements

  •  Bachelor’s degree required

 

Compensation

  •  The position is a salaried, exempt position

 

About Snap! Mobile:

 We’re creating a new system that helps not-for-profit organizations get the resources they need to build the next generation of leaders and realize their visions. There are a hundred ways you can join us in creating a better tomorrow: donate to a program, buy a T-shirt, or become part of our team. Whatever it is, it will be the most important, meaningful thing you can do, because you’ll be making a difference in the life of a kid. Kids need coaches. Kids need to play. And every kid needs a champion.

 

Snap! Raise is proud to offer the following benefits: 

  • Medical, Dental, Vision
  • 401K with a 4% match from the company
  • Unlimited PTO
  • Flex Birthday day off
  • Monthly Wellness Classes (virtually!)

 

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What are Snap! Mobile Perks + Benefits

Snap! Mobile Benefits Overview

At Snap! Mobile, we are proud to offer unlimited paid time off, 401K with a company match, 13 paid holidays, maternity and paternity leave benefits and company-paid life insurance.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Day off for your birthday
President's club
Employee awards
Flexible work schedule
Remote work program
Snap! Raise allows employees to take advantage of remote work programs at their manager's discretion.
Diversity
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Medical and dependent care costs can pile up. We provide an opportunity to save on those expenses by taking advantage of pre-tax benefits with a Flexible Spending Account!
Disability insurance
Dental insurance
Snap! Raise offers dental coverage for our employees and their families through Guardian, covering 100% of the cost of preventative care, including x-rays.
Vision insurance
Snap! Raise offers vision benefits for our employees and their families through VSP Vision Care to help our employees get the most out of their vision care and have lower out-of-pocket costs.
Health insurance
Snap! Raise Medical Benefits are available through Cigna for Employees, their Children, and their Spouse/ Domestic Partner. Benefits begin after 6 days of employment.
Life insurance
Snap! Raise provides Basic Life Insurance and Accidental Death & Dismemberment (AD&D) Insurance to our employees through Guardian.
Wellness programs
Team workouts
Mental health benefits
Free account to headspace app
Financial & Retirement
401(K)
401(K) matching
Our 401k plan provides the opportunity to save for retirement on a tax- advantaged basis with 4% matching from the employer, starting on the first of the month after 90 days of employment.
Company equity
Snap! Raise offers stock options beginning at 6 months of employment through our employee profit-sharing program. This program includes vesting over a four-year period.
Child Care & Parental Leave
Generous parental leave
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Flexible time off
Office Perks
Company-sponsored outings
Company-sponsored happy hours
Pet friendly
Professional Development
Job training & conferences
Snap! Raise offers employee development efforts within a wide range of professional training programs, including job-specific, management and leadership development.
Lunch and learns
Snap! Raise hosts lunch and learn meetings as part of our Wellness Program. These events happen once per quarter.
Promote from within
Customized development tracks

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