UX Lead Designer (Nashville, TN)

| Nashville, TN
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At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

As part of our Americas Tax Technology Group (ATTG) you will be part of a technology organization that develops and maintains innovative solutions for our client-serving Tax professionals. ATTG professionals will partner with our Tax professionals to develop supporting technology such as digital/mobile tools to improve internal operations, application of Robotics Process Automation (RPA) to collect financial data, development of advanced financial dashboards, visualization, analytics, and reports.

As UX Lead Designer in the Architecture and Standards pillar you will apply your creativity and UX best practices across ATTG organization. It is an exciting opportunity to lead the change and facilitating progressive design and usability culture.

Essential Functions of the Job:
  • Responsible for establishment and standardization of UX components to be leveraged by solution delivery teams
  • Responsible for scoping and planning of UX projects
  • Responsible for setting up the system and the process to ensure optimal UX analysis and design can be achieved.
  • Responsible for a meaningful presentation of information, organizational structure and the flow of user interface.
  • Responsible for implementation of discovery and design workshops to visualize requirements
  • Defines user flow and communicates the relationship of the platform components to the business analysts/designers that are writing the requirements
  • Enables transformation of ideas, business opportunities, research and creative vision into desirable outcomes for our users
  • Supports creation of detailed wireframes, high fidelity mock-ups, information architecture diagrams, mental models, personas, usability testing stimulus, and site maps
  • Plans and conduct interviews to understand user needs, behaviors, and pain points
  • Works closely with colleagues to brainstorm and create concepts for Web, Mobile, Tablet and Desktop environments
  • Cultivates and builds relationships across ATTG service lines and other departments to increase flow of information.

Analytical/Decision Making Responsibilities:
  • Ability to drive an engaging design
  • UX evangelist
  • Ability to clearly articulate both problems and proposed solutions
  • Proactive approach to identifying issues and presenting solutions and options, and where appropriate, leading to resolution
  • Ability to prioritize personal and team workloads to best meet organizational objectives
  • Be a passionate advocate for the user and incorporate customer insights and principles throughout the creative process

Knowledge and Skills Requirements:
  • Knowledge of agile practices, design thinking, visual design, interaction design, information architecture, and design industry trends
  • Must be well versed in the principles of design and fully comprehend the design elements to ensure user interface is usable in every sense.
  • Experience in iterative product design planning and development
  • Experience creating and working with design systems and/or UI pattern libraries.
  • Fluency with design tools, most notably Sketch, Invision, Axure RP, OmniGraffle, Illustrator, Photoshop, InDesign, and/or other UX and prototyping software
  • Ability to simplify and turn complex interactions into intuitive user experiences
  • Experience with planning and facilitating usability testing a plus

Supervision Responsibilities:
  • Provide supervision and direction to team members and staff
  • Delegate, coach, coordinate and lead co-workers and project team members
  • Responsible for assigning work and reviewing performance, requiring leadership of virtual teams

Other Requirements:
  • Occasional overnight travel may be required
  • A design portfolio that demonstrates design process and showcases a variety of UX deliverables

Job Requirements:

  • A bachelor's degree (human-computer-interaction, human-factors, graphic design, computer science, information systems, engineering preferred) or equivalent work experience.
  • Master's degree preferred

  • 8+ years of relevant experience
  • Managements experience a plus

What we offer

We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

  • Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It's yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and either need assistance applying online or need to request an accommodation during the interview process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY's Talent Shared Services Team or email SSC Customer Support at [email protected]
More Information on EY
EY operates in the Financial Services industry. The company is located in New York, NY and Chicago, IL. EY was founded in 2022. It has 314640 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 122 open jobs at EY, click here.
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