Bixal is a mission-driven, woman-owned small business determined to improve people's lives through human-centered strategies and transformative technologies, with a firm belief that everyone has the right to an effective government.

We deliver on this belief by partnering with leading Federal agencies to design, develop, and deliver powerful customer experiences through holistic digital product solutions and strategic communications initiatives––bringing a high standard and unique creative energy to our clients––and our wonderfully diverse culture is what makes it all possible.

Bixal unites different people with different perspectives from all over the world! We provide our team with an open and empowered environment where collaboration thrives and solutions flourish. 

Bixal has an exciting opportunity to help accelerate IT modernization across the federal government and improve the public's experience with a range of digital government services. Working closely with our federal client, Bixal's cross-functional team will leverage private sector best practices, innovative thinking, and centralized resources to deliver enterprise transformation at scale. This role is uniquely positioned to make a positive impact in the Civic Tech space. 

We’re looking for a UX Designer to manage and produce digital design work for a federal client as part of an agile team. You have experience generating concepts, communicating those concepts visually and interactively, and working with Engineers and Product Managers to build and test these concepts. You are responsible for promoting human-centered design through visual and interaction design, as well as brand development, to create products that delight agency partners and the public. Work in a cross-functional team environment, including chat and video conferencing collaboration. 

Responsibilities:

• Carry out a wide variety of research, design, and prototyping tasks, including:
• Understand product goals and user needs.
• Conduct concept and usability testing and gather feedback.
• Create personas based on user research and collected data.
• Define an interaction model and evaluate its success.
• Develop wireframes and prototypes around customer needs.
• Prepare and present rough drafts to internal teams and key stakeholders.
• Identify and troubleshoot usability issues.
• Create mockups and prototypes.
• Share progress and interact with team using a version control system.
• Collaborate in an agile environment with multi-disciplinary teams including strategy, research, content, visual, and development.
• Facilitate ideation through sketching and collaborative activities, such as design sprints and other participatory design activities.
• Create storyboards and step-by-step flows of varying resolution to communicate a person’s experience through a system.
• Conduct evaluative user research (for example, user testing of prototypes or existing products, heuristic analyses, and interviews).
• Work integrally with developers to shepherd designs through the development process.
• Promote the importance of human-centered design practice throughout the organization and with Bixal’s clients.
• Implement, maintain, and expand upon project plans with emphasis on high degree of quality in conjunction product managers and development managers.
• Keep abreast of industry trends and tools and communicate findings out to the team and Bixal.
• Help build a culture of continuous improvement across all levels of design — strategic, structural, and surface — where designers (including yourself) feel challenged with meaningful work and see a clear path for growth.
• General expectations:
• Be trusted to make good decisions.
• Recognize when to ask for further guidance and support.
• Contribute to the development of design concepts.
• Interpret evidence-based research and incorporate this into your work.
• Be a self-starter, able to work on teams or solo

Qualifications:

• 4-7 years of experience in UX, product design, or commensurate work experience.
• Bachelor’s degree.
• Must have a portfolio of experience that demonstrates previous work.
• Must be able to obtain Public Trust clearance.

Nice to Haves:

• Experience working with U.S. government agencies.
• Experience with Drupal-based projects.
• Experience with prototyping-in-code.

Competitive base salary

Flex hours

Work from home flexibility

401K with matching incentive

Parental Leave

Medical/dental/vision benefits

Flex Spending Account

Company provided short-term disability

Company provided life insurance

Commuter benefits

Generous PTO

11 Paid holidays

Professional development opportunities

New business referral bonus

No recruiters or agencies please. Bixal is an equal opportunity employer and is committed to building a safe, inclusive environment for people of all backgrounds.