Job Description
New Hires based in the US & Puerto Rico will be required to demonstrate that they have been fully vaccinated for Covid-19 or qualify for a medical or religious exemption or accommodation to this vaccination requirement, subject to applicable law.
Attention NJ Applicants: In April 2020, our Company announced plans to consolidate our New Jersey campuses into a single New Jersey headquarters location in Rahway, NJ by 2023. Therefore, the NJ work location for this role will be temporarily based and the exact timing of the departmental move to Rahway, NJ will be communicated at a future date.
Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.
At our Company, you will create understanding and empathy around user needs, stated and unstated, for the entire product team including designers, product managers, and engineers. You will do so by conducting primary research, exploring the behaviors and motivations of our users through methods like interviews, heuristic evaluations, published research and design thinking workshops. Your research will help us create new products and features for our users as well as continually iterating on our existing products. For this position, we are looking for a mixed-methods researcher who is experienced with interviewing and design thinking, and who has partnered with multiple stakeholders in past engagements. This Researcher would lead both generative and evaluative research. The right candidate is an excellent communicator, comfortable in public speaking, enjoys collaboration, and passionate about delivering real world impact for people working within our Company globally.
Primary Responsibilities:

• Facilitating design thinking workshops.
• Facilitating design sprints.
• Work closely with product teams and ux designers to recommend and conduct appropriate research.
• Conduct studies that address both user behavior and attitudes.
• Generate insights that both fuel ideation and evaluate experiences.
• Conduct research using a wide variety of methods as appropriate.
• Work cross-functionally within our Company's entire Network.
• Communicate results and illustrate suggestions in compelling and creative ways.

A user-experience (UX) designer must have a clear understanding of business goals and user behavior, and be proficient in a wide variety of skills, ranging from psychology to design and technology. Your primary mission will be to understand our business needs and product requirements and transform that understanding using design thinking into user-focused and intuitive products, interfaces, platforms for mobile and web.
Additional responsibilities include but are not limited to:

• Conduct on-site and remote design sprints (Map, Sketch, Decide, Prototype, Test) methodology.
• Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.
• Facilitate the client's product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
• Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
• Identify design problems and devise usable solutions.
• Make strategic design and user-experience decisions related to core, new functions and new features.
• Take a user-centered design approach iterate your designs.
• Collaborate with other team members and stakeholders.
• Participate and facilitate in design thinking and design sprint sessions.
• Able to articulate complex subject matter.

Previous UX Experience:

• Preference will be given to candidates who have experience conducting research for enterprise solutions for large companies.
• 5+ year's experience in applied research for web based applications and mobile applications.
• Knowledge of a set of qualitative and user-centered design methods.
• Ability to communicate ideas quickly and clearly to all levels within the organization.
• Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile and application design.
• Experience with lean product and lean UX research processes and working with agile teams.
• Experience performing user research on mobile and desktop applications.
• Excellent communication skills, both orally and written, and an ability to build great relationships with folks all across the organization.
• Demonstrate a strong understanding of the user experience design process, and how user research is leveraged to improve user goals and behaviors.
• Ability to articulate user interactions and screen motion through artifacts and spoken word.
• Demonstrated ability to have completed multiple, complex user research project.
• Willingness and proficiency in working with remote teams and team members.
• Be passionate about all things UX and other areas of design and innovation.
• Research and showcase knowledge in the industry's latest trends and technologies.
• Working knowledge, of Sketch, Figma, Miro and Mural.

Education:

• Bachelor's degree is required.

Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.
Who we are ...
We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.
What we look for ...
Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us-and start making your impact today.
NOTICE FOR INTERNAL APPLICANTS
In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.
If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.
New hires in office-based roles in the US & Puerto Rico will be required, subject to applicable law, to demonstrate that they have been fully vaccinated for COVID-19 or qualify for a medical or religious exemption to this vaccination requirement that can be accommodated without an undue burden to the operation. However, subject to applicable law, employees working in roles that the Company determines require routine collaboration with external stakeholders, such as employees in health services, customer facing commercial, or research based roles, will be required to be fully vaccinated as a condition of employment.
Current Employees apply HERE
Current Contingent Workers apply HERE
US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
For more information about personal rights under Equal Employment Opportunity, visit:
EEOC Poster
EEOC GINA Supplement
OFCCP EEO Supplement
Pay Transparency Nondiscrimination
We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
No
Travel Requirements:
25%
Flexible Work Arrangements:
Remote Work, Telecommuting
Shift:
Valid Driving License:
Hazardous Material(s):
Number of Openings:
1
Requisition ID:R163469