Position Summary...
What you'll do...
As a Sr Manager I on the Design Research team you represent the perspective of our associates to help understand their needs, motivations, and pain points to validate opportunity-based intersection between business strategy, user needs and competitive landscape. Partnering with design, product, and technology leaders, you help transform the omni-channel associate digital experiences. You will oversee a team of researchers and collaborate with partners to recommend generative and evaluative methods to produce high caliber research. You model best practices using data and metrics to ensure team creates a robust insight-driven solutions. A holistic design thinker, you love solving ambiguous challenges and bringing together people from all levels and functions, not just at your own domain, to envision end-to-end experiences.
About the Team
We're on a mission to create, advocate, and define excellence in the user experience to enhance the lives of the 2.3 million Walmart associates. We build compelling product experiences and services to enrich the entire journey of our associates, whether they are in our home office, stores, and throughout the supply chain. We lead design with research. Understanding the needs of our associates comes first. Designing with deeply understanding of the problem to solve and identifying the business, technical and user requirements is our guiding principle.
You'll sweep us off our feet if you have...

• A servant leader mentality
• Experience managing and growing high performing design research team in large enterprises.
• A demonstrated track record owning and leading design research to influence product roadmap and launch new products.
• Exhibit excellent ability to work cross-functionally, garner support to secure resources, and think strategically to create research strategy for complex product areas.
• A maker mindset. You have an extensive research toolkit of generative and evaluative research methods and know how to apply them in a fast-moving organization. You guide your team on how to best address research goals and questions, so your partners don't have to.
• Demonstrated data-inspired research and the ability to translate research data into product priorities and strategic narratives, new business opportunities, within and across different projects and products to inform end-to-end journey.
• Experience crafting and facilitating Design Thinking workshops with your cross-functional teams and with leaders.
• Comfort with ambiguity and ability to motive teams and partners.
• Find joy in leading by doing. You inspire, coach, and contribute to our team culture.

You'll make an impact by:

• Crafting a strategic research roadmap that pulls from a broad toolkit of in-person and remote research methods including interviews, un-moderated studies, field studies, participatory design, co-creation, diary studies, surveys, and usability testing.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Benefits & Perks
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.
Who We Are
Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life
About Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people and put a smile on their face. That's what we do at Walmart Global Tech. We're a team of 15,000+ software engineers, data scientists and service professionals within Walmart, the world's largest retailer, delivering innovations that improve how our customers shop and empower our 2.2 million associates. To others, innovation looks like an app, service or some code, but Walmart has always been about people. People are why we innovate, and people power our innovations. Being human-led is our true disruption.
We're virtual
Working virtually this year has helped us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives and spend less time commuting. Today, we are reimagining the tech workplace of the future by making a permanent transition to virtual work for most of our team. Of course, being together in person is an important part of our culture and shared success. We'll collaborate in person at a regular cadence and with purpose.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor Degree and 4 years' design experience OR Masters Degree and 3 years' design experience OR 6 years' design experience
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Primary Location...
1901 N HENDERSON AVE, DALLAS, TX 75206-7319, United States of America