Job Description Summary
Responsible for the creation of useful and desirable application products and service experiences for the cloud. Contributes to multiple user experience engagements and highly complex projects that require in-depth knowledge across multiple specialized business domains.

Job Description

Roles and Responsibilities

In this role, you will:

Use participatory design activities (e.g. paper prototype co-creation, card sorting) to understand vision, business model and assumptions and tacit knowledge about user needs and behaviors. Ask questions appropriate to translating an abstract problem into a roadmap for identifying solutions. Capture specific information from the audience and validates it back to them for acceptance. Conduct user research to understand user needs, mental models and working contexts Synthesize output of stakeholder research & create visualizations that effectively summarize key insights related to user and customer needs and behaviors Create annotated prototypes or wireframes of user interface designs that visually and textually communicate the behavior of a software application. Lead and influence business-wide discussions relative to current user experience projects and the future direction of design and user experience Develop knowledge of industrial business domains, products, key processes, suppliers, customers and market/competitors. Guide effective documentation and communication of design - via wireframes, mockups, prototypes and user stories Lead research and evaluation of emerging design, technology, industry, and market trend

Education Qualification

For roles outside USA:

Bachelor's Degree in Design with advanced experience.
For roles in USA:

Bachelor's Degree in Design or minimum 4 years of experience

Desired CharacteristicsTechnical Expertise

Demonstrated strong understanding of Agile / Lean UX methodologies Skilled in standard design & wireframing tools (Adobe CC, OmniGraffle, Sketch), hand drawing and visual communication, time-based and interactive prototyping tools (Hype, Adobe Edge, Keynote). Ability to use generative techniques (sketching, brainstorming, etc.) to establish a variety of possible design decisions and decision scenarios. Business Acumen: Ability to map current industry trends to internal vision and bring related suggestions to the team. Understands principles of design thinking, what it is and why it is important. Ability to actively cultivate an understanding of how individual people and things fit within larger structures (like systems or organizations), as well as the relationships between parts of a system and the system as a whole. Leadership: Understands the value of a rigorous, collaborative and transparent decision-making process. Demonstrates sensitivity to key cultural issues. Ability to express UX and design concepts to collaborators on cross functional teams, by explaining the rationale and benefit of design ideas. Demonstrates the ability to extract and communicate how customer groups are thinking and feeling. Ability to make decisions and take actions appropriately when all available information may not be possible to obtain.

Business Acumen
• Evaluates technology to drive features and roadmaps. Maps technology trends to internal vision. Differentiates buzzwords from value proposition. Embraces technology trends that drive excellence beyond traditional practices• Balances value propositions for competing stakeholders. Recommends a well-researched recommendation of design.

Leadership• Influences through others; builds direct and "behind the scenes" support for ideas. Pre-emptively sees downstream consequences and effectively tailors influencing strategy to support a positive outcome. Uses experts or other third parties to influence.• Able to verbalize what is behind decisions and downstream implications. Continuously reflecting on success and failures to improve performance and decision-making. Understands when change is needed. Participates in technical strategy planning.• Proactively identifies and removes project obstacles or barriers on behalf of the team. Able to navigate accountability in a matrixed organization.
Communicates and demonstrates a shared sense of purpose. Learns from failure.
Personal Attributes:• Able to effectively direct and mentor others in critical thinking skills. Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analysis skills and best practices. Finds important patterns in seemingly unrelated information.• Influences and energizes other toward the common vision and goal. Maintains excitement for a process and drives to new directions of meeting the goal even when odds and setbacks render one path impassable.• Innovates and integrates new processes and/or technology to significantly add value to GE. Identifies how the cost of change weighs against the benefits and advises accordingly. Proactively learns new solutions and processes to address seemingly unanswerable problems.

Note

Note:

To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used. This Job Description is intended to provide a high level guide to the role. However, it is not intended to amend or otherwise restrict/expand the duties required from each individual employee as set out in their respective employment contract and/or as otherwise agreed between an employee and their manager.

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

As a federal government contractor, GE may in the future be required to have U.S. employees fully vaccinated against COVID-19. Some GE customers currently have vaccination mandates that may apply to GE employees.

Relocation Assistance Provided: No