Senior Product Designer at BigTime Software, Inc.

| Chicago, IL
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Design plays an integral role at BigTime, making up one of the three pillars of our Product Organization alongside Product Management and Engineering. Product designers directly engage in researching the behaviors and needs of our users. They act as champions of user experience in our Product organization as we work to transform the way professional service organizations and their staff provide services to their clients. If you're focused on shipping value to customers with an opportunity to revolutionize an industry, you've found your next team.
BigTime is the engine behind the greatest consulting firms on the planet, delivering back-office time/budgeting and invoicing to over 2,000 firms worldwide and tracking over $2 billion in billable time each year. Our flagship product is a SaaS-based system that is custom-built for the professional services industry. BigTime is a PE-backed company based in Chicago committed to helping clients run professional teams more efficiently, unlocking potential revenue and improving profitability.
We are looking for motivated, innovative individuals, who think big and move fast with a passion for service excellence.
What you'll work on:
  • Partner with product management and engineering leads to define objectives and key results for your triad.
  • Be responsible for balancing speed, quality, and consistency of design.
  • Advocate for our customers by understanding their needs, nuances, and root causes of their problems. Concept, prototype, design and present solutions that solve both business and user problems and deliver measurable outcomes.
  • Be able to articulate the rationale behind your design decisions, and be able to ask difficult questions and challenge assumptions.
  • Coach and mentor fellow designers on a range of design practices.
  • Provide thoughtful feedback in team critiques.
  • Break down complex concepts into smaller, more manageable pieces.
  • Conduct user research interviews, usability testing, and analysis.
  • Leverage metrics to drive product design and measure product success.
  • Be able to adapt your process to the needs of the situation

Minimum Qualifications:
  • Excellent communication skills.
  • 6+ years experience in Product Design, UX Design, or related discipline. SaaS experience is a bonus.
  • A track record of successfully shipping products, solving customer problems and moving company metrics.
  • Deep understanding of good user experience and visual design.
  • Experience with modern design tools (Figma) and the willingness to adopt new tools as needed.
  • A strong understanding of web technologies.
  • A design degree or relevant experience with platform and/or application design.

What you can expect about life at BigTime:
  • Competitive base salary with bonus potential
  • Company paid health & dental plans
  • Generous time off and paid company holidays
  • Company provided latest technology & software tools
  • Friday Lunch Credit via GrubHub
  • Hybrid work environment (in office 2-3 days a week)
  • Unlimited fresh fruit, snacks delivered daily, as well as cold brew coffee/tea, soda and La Croix

Applicants must be authorized to work in the U.S. BigTime Software, Inc. is proud to be an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • BasecampManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

What are BigTime Software, Inc. Perks + Benefits

BigTime Software, Inc. Benefits Overview

BigTime Software is one of the region's best companies, serving Chicagoland communities in Illinois. Our team enjoys training programs, a fantastic culture, and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers!

- Opportunities for Advancement
- Company Provided Latest Technology & Software Tools
- Great, Convenient Downtown/Loop Location
- Company Paid Benefits
- Weekly Catered Lunch and Whole Company Meeting
- Minimum of 11 Paid Holidays
- 401(k) Savings Plan with a match
- Snacks, Cold Brew, La Croix, Bubbly and More

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Our Culture Committee has four sub-committees: - Diversity and Inclusion - Community Involvement - Wellness - Social
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave: 6 weeks for bonding time and up to 6 weeks for medical leave.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted at the team's discretion.
Professional Development Benefits
Job Training & Conferences
BigTime offers employees professional development opportunities like the ability to attend job-related conferences and seminars.
Diversity Program
Lunch and learns
BigTime hosts lunch and learn meetings weekly.
Cross functional training encouraged
Promote from within

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