Lead Product Designer

About Atticus
At any given time, 16 million Americans are experiencing a crisis that requires urgent help from our legal system or government. The right assistance could transform their lives. But today, most never get it.
Atticus makes it easy for any sick or injured person in crisis to get the life-changing aid they deserve. In just three years, we've become the leading platform connecting people with disabilities to government benefits. We also help victims of accidents, misconduct, and violence get compensation from insurance. So far, we've gotten thousands of people access to over $2B in life-changing aid, and we're just getting started.
We've helped more than 20,000 people in need (see our 6,000+ five-star reviews ) and raised more than $50 million from top VC firms like Forerunner, GV (Google Ventures), and True Ventures. (We just closed our Series B round in May 2023, so we're well-funded for the foreseeable future.) We're small but moving fast - our team grew from 52 to 91 last year and we expect to grow again in 2024.
The Job
To provide a great experience for a client, we have to do a lot quickly: Understand their situation, identify their needs, give advice, match them with the right lawyer, connect them to that lawyer, convince both parties to work together, and formalize the arrangement - all while doing our best to make a complex and scary system feel simple, accessible, and human. We've had a great start, but need the help of an experienced product designer to make this experience even better for both clients and lawyers.
As a Lead Product Designer at Atticus, you'll take ownership of user experience from the perspective of both audiences: client and lawyer. You'll be embedded in the entire product development process, from conducting research to deeply understand and empathize with end users, all the way to working with our incredible engineers to implement beautiful, effective designs. This will be a high-impact, high-ownership role, and an opportunity to make a big difference in the lives of Americans struggling with disabilities.
While developing core user experiences, you will also have an influential role in creating systems and processes that will allow us to scale gracefully and maintain innovative and high-quality design.
Responsibilities
Deeply understand our clients and lawyers by planning and conducting generative research.
Partner closely with product and engineering teams to ship impactful, useful, and stunning features and products.
Own and understand testing and improvement of the experiences you design, through metrics and usability testing.
Work collaboratively with fellow designers to create scalable and effective systems as the team grows.
Provide and seek feedback from stakeholders and other designers to create a culture of open communication, and foster consistent, high-quality design work.
Build our brand by executing designs to a high level of polish and professionalism.
Qualifications
Required:

• 5+ years of product design experience, from user research through wireframing, prototyping, high-fidelity and shipment
• Excellent communication and collaboration skills, with accolades from product managers and engineers that you have worked with
• Ability to understand complex problems, then create iterative, creative solutions and test those solutions
• Ability to deeply empathize with a complex, overwhelmed, and often older user-base
• Passion for simple, easy-to-use, and beautiful software
• Expert with Figma and prototyping
• A design portfolio with case studies is strongly encouraged (You can add a link in the space provided, or upload a pdf in the "cover letter" section)

Bonus / Nice-to-Have:

• Experience working at a fast-paced, growing startup
• Experience with complex consumer services and/or two-sided marketplaces
• Bachelor degree or equivalent in design or related field
• Skill and/or interest in branding, motion design, illustration, print

We are strongly committed to building a diverse team. If you're from a background that's underrepresented in tech, we'd particularly love to meet you.
Salary and Benefits
This is a rare opportunity to join a startup that has strong traction (substantial funding, well-respected backers, tremendous growth, and many happy customers) but is still small enough that you can have a huge impact and play a role in shaping our culture and growth.
We're a certified B Corporation tackling a critical social problem. Our mission to help people in need drives everything we do, and your work here will touch many lives.
We offer competitive pay - including equity - and generous benefits:

• Medical and dental insurance with 100% of employee premiums covered
• 15 vacation days & ~19 paid holidays each year (including two weeks at end-of-year)
• Free membership to OneMedical
• $1,000 reimbursable stipend for education and training outside of work
• Student loan repayment assistance, 401(k), and optional HSA
• Free snacks, drinks, weekly lunches, and regular team dinners/events/retreats
• Humble, thoughtful, smart, fun colleagues

We anticipate the base salary band for this role will be between $150,000 and $180,000 in addition to equity and benefits. The salary at offer will be determined by a number of factors such as candidate's experience, knowledge, skills and abilities, as well as internal equity among our team.
Location
Today, about half our team are in Los Angeles or Phoenix (where we have offices) and half are fully remote and spread across the U.S. There are two options for this job:

In short: You can do this job well remotely, and we're committed to empowering everyone with flexibility. But we care a lot about building a great culture and we think some interactions need to happen in person, so we put a lot of thought into retreats, offsites, and other ways to gather.