EveryMundo, A PROS Company (www.everymundo.com) is a global leader in airline performance marketing technology, currently extending to cater other industries including hospitality and events. We help our customers drive direct-channel growth with high-performance solutions. Our products increase traffic, improve conversion rate, enhance user experience, and drive brand engagement on and off the client’s website.

EveryMundo is proud to be part of PROS Holdings Inc,  a leading SaaS platform provider that enables direct, personalized customer engagement to create superior brand experiences and foster brand loyalty. Our cultural fit with PROS is what makes our combination so unique and compelling and why we will further transform the brand experiences all businesses deliver.

What we’re looking for:

We are seeking to add a Lead Product Designer (UX) to lead our Product Design Team! As the Lead of Product Design at EveryMundo, you will have the opportunity to manage a team of designers and work closely with product teams to ensure the user experience across products. You will get to collaborate on different user touchpoints and participate in key decisions along the way. 

Our ideal candidate has an analytical mind, a natural curiosity to solve problems, and lives in the digital world. We’re looking for someone who has experience advocating for UX practices and defining working processes in a product-driven company and is eager to guide and mentor a team of Designers. We hire self-starters who possess a desire to have a big impact in a growing company.

What you’ll be doing:

• Work closely with and mentor designers to ideate & document user-friendly, consistent, and scalable products in different user-centric product tracks
• Excite and inspire a team of designers to meet business goals 
• Expand on iterative UX design processes that ensure flexibility for different workflows or product requests 
• Collaborate with team leads to identify areas that can enhance the user experience and present ideas with research and diagrams
• Collaborate with our Design System Lead and work with Product Managers to evolve and integrate it into our products
• Own and define UX strategy accounting for different product tracks and aligning to company goals
• Advocate for an enhanced user experience and user testing/feedback by communicating strategy and research to help drive buy-in

What you have:

• 5+ years of professional experience as a Product/UX Designer working in cross-functional product teams
• A passion to lead and mentor a team of product designers 
• Able to empathize with a wide range of user needs to create engaging user experiences 
• Driven to make design decisions and visualizations informed by research and data
• Successful at collaborating and communicating to a variety of audiences
• Excited to breakdown big and ambiguous problems into smaller, scalable solutions
• Loves the challenge of designing with different constraints and approaches
• Attention to detail and craft
• Ability to work in a fast-paced startup environment 
• Excellent teamwork and collaboration skills to work with cross-functional partners and work towards successful solutions
• Enthusiastic and proactive approach to change, improvements, and learning
• Language skills: English, bilingual in Spanish a plus
• Familiarity with Javascript, React.JS, Angular.JS, and HTML/CSS is a plus

What we expect from you:

3 Months

• Work with other designers to understand and iterate on design processes, product tracks, and guidelines
• Support Product Designers in the completion of new product feature designs
• Serve as Subject Matter Expert on UX related questions and feedback
• Familiarize yourself with the structure and workings of our Design System
• Work with Product Managers and Engineering to understand all products and their level of connectedness 
• Build an understanding of our user personas and their needs/requirements

6 Months

• Set Product Design team goals for EveryMundo
• Demonstrate understanding of different personas and present solutions based on this user-centric approach
• Expand the design process to incorporate user feedback, testing, and data collection
• Scale a seamless and consistent user experience within product tracks

12 Months

• Ensure the clear integration and accountability of product design team into every product creation process
• Ensure brand consistency across all customer touchpoints
• Work with Product Managers and Leads to align priorities of quarter goals 
• Own the UX vision and strategy planning according to the company’s yearly goals
• Use data and research to present iterative solutions to products and features
• Maintain a balance of a product-agnostic design that responds to the user needs, but still aligns with product goals

What we offer:

• Company paid Medical, Dental, Vision
• HRA Company funded account
• Employer matching 401K Plan
• Paid Parental Leave
• Uncapped vacation and sick days
• Flexible schedule, work from wherever you are
• Virtual yoga classes
• Monthly wellness and company activities

Why work with us?

EveryMundo believes strongly that our culture and values enable us to perform at the highest level for our airlines. 

• Teamwork, Empowerment, Execution, Communication, Learning, Diversity, Change are our Company core values.  

This culture and system of values serves us internally while also guiding our interactions and decisions regarding our customers. It is important to us that our culture and values are represented in our strategies, our output, and our communications. We invite our customers to collaborate with us in the spirit of these values.