Senior Product Designer, UX (Remote)

| San Francisco, CA | Remote
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Cisco Meraki is the industry leader in simple, secure, intelligent networking and IoT platforms. We empower organizations everywhere – from local libraries to global hotels – to focus on their mission and have technology that simply works.

Cisco has been named #1 Best Company to Work For in the U.S. by Fortune in 2021!

What we’re looking for

As a Senior Designer at Meraki, you will:

  • Lead UX projects and own the design of a product area or cross-product features. Working with partners in Product Management and Engineering, you will identify the right problems to solve and use design methods to choose and iterate on solutions.
  • Work to understand the complex needs of IT administrators, help set a vision for the product grounded in those needs, and collaborate with a cross-functional team to build it iteratively.
  • Mentor other members of the design team and help shape the team’s processes and practices.

Meraki believes the quality of our products is dependent on the quality of our teams. We place a high value on cultivating the growth and development of our people. We value collaboration. We give and get feedback early and often, share what we know, and learn from each other.

While our team’s primary focus is on software, we also find opportunities to collaborate with teams across the organization and think about how to improve the entire customer journey.

Responsibilities
  • Lead design efforts that reduce friction and increase satisfaction and loyalty of our customer base.
  • Design products: identify the right problems to solve, run and synthesize research, sketch and prototype solutions, make hi-fi visuals.
  • Iterate based on peer feedback, user research, usability testing, analytics, and other data.
  • Learn about the domain and workflows of our users.
  • Collaborate with partners in product management and engineering to define problems and explore solutions. Build effective working relationships and bring the wider team into the design process.
  • Present persuasively. Be able to tell the story of a project and to precisely articulate design rationale.
  • Advocate for prioritization of design-centered product enhancements grounded in research and analysis.
  • Evangelize the impact of design with business partners.
  • Mentor other designers and contribute to team processes and practices.
You are an ideal candidate if you have
  • Designed solutions for complex domains and workflows, understanding the complexities to make them simpler and more approachable.
  • Shipped well-crafted and elegant designs.
  • Established relationships with product teams (including engineering and product management), grew their understanding of design, and worked cross-functionally to define and prioritize problems.
  • Curiosity to understand user needs behind feature requests.
  • Balanced exploring a space and developing a vision with shipping often and iteratively.
  • Worked with developers to understand trade-offs and to ensure that the details are done right.
  • 6+ years of experience.
Nice to Have
  • Experience with Design Systems.
  • UX research skills.
  • Familiarity with agile principles, project management methodologies and tools.

Does this sound like you? We’d love to hear from you! Please include a link to your online portfolio.

Meraki is based in the Mission Bay area of San Francisco, less than a 5-minute walk from the Chase Center and with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high-quality snacks, a coffee bar, catered lunches every single day, and a generous benefits package.

Cisco requires all U.S. employees to be fully vaccinated or have an approved religious or medical accommodation. Candidates accepting an offer must provide proof of vaccination status on their first day. If someone anticipates requesting an accommodation for this requirement, they must receive approval before the start date. Candidates receiving an offer will receive additional information about the accommodation process at the time of the offer. All offers of employment are contingent upon complying with Cisco's vaccination policy.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

#Li-Remote


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Technology we use

  • Engineering
    • C++Languages
    • JavascriptLanguages
    • ScalaLanguages
    • SwiftLanguages
    • ReactLibraries
    • Backbone.jsFrameworks

An Insider's view of Cisco Meraki

What are some social events your company does?

Meraki Chicago hosts several social events. Some current and past events include weekly yoga and meditation sessions and cocktail classes, cooking classes, drag bingo, talent shows, and more!

Javana

Operations Supervisor

What does your typical day look like?

Badge in the door nearest the espresso machine and make latte art in the form of the Cisco logo. Work can range from teaching customers how RF works to designing multi-site Meraki networks. When I'm not evangelizing customers, teaching Networking-101, or handling escalations, I make easy work of those foolish enough to challenge me at ping pong.

Zakariya

Systems Engineer

How do you make yourself accessible to the rest of the team?

By simply just being around. In addition to the regularly scheduled one on one meetings I have with everyone, I make sure that my team knows I am always here to help, in any situation.

Lorenzo

Network Support Manager

What are Cisco Meraki Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Cisco Meraki has an Employee Experience team dedicated to ensuring that each Merakian has the best experience during their time at Meraki.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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