Senior Product Designer (Growth) - Distributed US, Toronto

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Databases are the beating heart of every business in the world. 

Cockroach Labs is the creator of CockroachDB, the most highly evolved cloud-native, distributed SQL database on the planet that scales fast, survives anything, and thrives anywhere. We created CockroachDB to unshackle teams from the constraints of their database. Join us on our mission to enable every developer to build world-changing applications!

About the role

The Product Design team at Cockroach Labs is responsible for creating a scalable consumer-grade UX that makes data easy for all users of CockroachDB. We're seeking a Senior Product Designer to help shape the future of our Growth team. The Growth team is on a mission to build product experiences and infrastructure to accelerate the growth of our Cloud products. The team focuses on two things: highlighting value and removing friction for our users who are application developers.  Our goals are to improve onboarding for our users, guide them to form long lasting good habits, in turn change the trajectory on the activation metrics, and get our product in the hands of thousands of app developers. Our approach is both customer-focused and data-driven. It’s a high-trusting, high-performing, no-ego team with extreme ownership on the outcomes. 

As a typical Staff Product Designer, you’ll:
  • Manage design projects across the entire product lifecycle, from proposing initial concepts to shipping high-quality features
  • Contribute to and improve the standard of UX design, including research, testing, interaction design, and visual design
  • Use quantitative and qualitative insights to understand user behavior and make decisions
  • Partner with multi-disciplinary team that includes UX researchers, product managers, engineers, and tech writers
  • Help maintain and iterate on our design system and advocate for scalable design solutions with frontend engineers
As a Staff Product Designer, Growth, you’ll do the above AND:
  • Be extremely business context-aware
  • Deliver high throughput in an environment that is filled with ambiguity
  • Enjoy taking a hypothesis-driven approach and live in the world of iterative experimentation
  • Humanize data by bringing disparate data points together to form a user narrative
  • Create impact through metrics, conversion rates, drop-offs, activation, engagement, and more (Analytics software is as much a part of your toolkit as design software)
  • Know when to use data, but not let the data dictate all possible pathways
  • Be comfortable with failing, in fact, look forward to the learnings 
  • Run experiments, collate results, and share the learnings with the rest of the org
The expectations

In your first 30 days, you’ll meet with your Product Design mentor, who will provide the tools, guidance, support, and feedback you need to thrive as you become more embedded into our culture. Additionally, you'll go through our Cockroach University training program and spend time getting familiar with the specific developer and industry problems our team is solving. You'll learn how to use the Cockroach Labs Design System and UX Research Hub. You'll review any in-flight projects and begin to tackle some smaller tasks in the Growth design backlog. You'll begin building relationships with the other product designers, engineers, product managers, and members of the broader organization that you'll be working with day-to-day. You and the Head of Product Design will have the first of many long-term career planning conversations to understand your goals and how Cockroach Labs can best help you achieve them.

After 60 days (if not sooner), you’ll be fully integrated into the Growth and Serverless team. You will own major design decisions for our interfaces, partnering closely with other product designers. You’ll ensure that our design values and iterative processes are clearly understood and built into every design decision made. 

You have
  • 5+ years of experience designing enterprise and/or complex consumer applications
  • 1+ years of relevant design experience in a Growth environment
  • Proven track record of success in building engaging products and can showcase your work. (A balanced understanding of strategy, research, interaction and visual design is a must for the role)
  • Leadership in an iterative design process that includes accepting and acting on feedback and constructive criticism
  • Experience in ownership of projects and communicating timelines and executing independently. Experience working with common design tools (Figma)
  • Experience using an established internal Design System.
  • Excellent communication skills. Confidently express firmly held beliefs, but also be convinced with new evidence
  • An understanding of web capabilities, including HTML, CSS, and Javascript
  • Bonus: Experience designing for a database product
  • Bonus: Experience using Segment, Snowflake, and Looker for data capture
Our team

The Product Design team currently consists of five product designers with a wide range of backgrounds and skill sets including UX research, service Design, illustration and of course, baking 🍪 . We're looking to expand our team to keep up with the business’s recent acceleration. Some key individuals you'll work with after joining are: 

Reporting to Jeremy Bloom - Head of Product Design

Jeremy Bloom heads up the Product Design team at Cockroach Labs. He is responsible for our design process, system, and strategy. Before Cockroach, Jeremy was a Principal Product Designer at Percolate, designing enterprise SaaS experiences for Marketers. Prior to Percolate, Jeremy led the design for American Express iOS, Apple Watch, and Android applications at Kettle. When he’s not at work, Jeremy is probably reading a book, getting in some exercise, or spending time with his wife, son, and 3-legged pup Carl. 

Key Partner - Vivek Balasubramanian - Senior Director, Product Growth & Serverless

Vivek Balasubramanian heads Product Growth, and Serverless at Cockroach Labs. As one of the newer members of the Product team, he is accountable for growing our serverless product and scaling the self-serve side of CockroachDB. Prior to Cockroach Labs, he was VP, Product Growth at WaveHQ, a fintech platform and before that, headed Product Growth at Shopify. Outside of Cockroach, he spends his time with his wife, 9 month old son, and a year and half old goldendoodle puppy. 

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Technology we use

  • Engineering
  • Product
    • C++Languages
    • GolangLanguages
    • ReactLibraries
    • ReduxLibraries
    • CockroachDBDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • AirtableManagement

What are Cockroach Labs Perks + Benefits

Cockroach Labs Benefits Overview

Flexible Working: You are free to arrange your work schedule to meet your individual circumstances.

Wellbeing for All: We partner with Spring Health and an Employee Assistance Program to provide free counseling and support mental health on our team.

Flex Fridays: Focus on what drives and motivates you outside of core work responsibilities. This is your day to self-manage and grow in whatever way you choose.

Having Fun Together: We dedicate company time to bond over everything from trivia and karaoke to paint-alongs and fitness classes (even online!)

Team Trips: Twice a year we voyage beyond Manhattan’s shores. These might be trips to the Caribbean or to the mountains. The connections made in these environments build friendships and deepen the ties which make working together fun and productive.

Flexible Time Off: We care about productivity, not face time. Take time off when you need it.

Learning is Good: We provide $2500 annually to support learning and development through workshops, conferences, and networking events.

Paid Parental Leave (with baby bucks): We offer 12 weeks of paid parental leave to all new parents after 30 days with us, individualized transition time and re-entry support, plus $500 in baby bucks.

Health & Retirement: 100% health insurance coverage for you & your dependents; One Medical membership; Gym discounts; free Citibike membership; FSA; 401(k).

Culture
Volunteer in local community
Cockroach Labs does at least two company-wide volunteer days, partners with BUILD NYC, and for every referral that gets hired, we donate $2,500 to the referrer's charity of choice.
Partners with Nonprofits
Cockroach Labs partners with Women Who Code, Black Girls Code, and more. Our marketing and recruiting efforts have long replaced swag with charity-based campaigns.
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Cockroach Labs regularly trains the company on avoiding unconscious bias, anti-harassment, and fairness in hiring.
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Cockroach Labs' CREWS are groups to foster inclusivity and connection, including [email protected], Women of CRL, Infinite Colors (for neurodivergent people), and Roacher Pride. New Roachers can start one, too!
Hiring Practices that Promote Diversity
We've built a fairer hiring process including resume-blind, exercise-based interviews, implement rubrics across all of our hiring processes, and conduct regular unconscious bias training.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Our employees have access to an FSA which allows them to make pre-tax contributions to an account for medical expenses.
Disability Insurance
Dental Benefits
Cockroach Labs offers comprehensive dental coverage with preventative care coverage at no cost to employees.
Vision Benefits
We cover 100% of the premium for vision insurance which covers up to $130 in frames or contact lenses per year.
Health Insurance Benefits
100% Company-sponsored Medical, Dental, Vision, Basic Life, AD&D, and Disability Insurance for You, Your Spouse, Partner, and Dependents.
Life Insurance
Cockroach Labs offers competitive life insurance to our employees.
Wellness Programs
Our Workplace Experience team organizes wellness events including summer yoga, we cover a portion of employees' gym memberships, and organize outdoor retreats when conditions allow.
Team workouts
Mental Health Benefits
Cockroach Labs partners with Spring Health to provide complementary therapy sessions to all employees in addition to comprehensive medical coverage.
Retirement & Stock Options Benefits
401(K)
Company Equity
Equity compensation is determined by the impact we expect an individual to have in their role paired with the risk that earlier employees took in joining the company.
Match charitable contributions
Cockroach Labs matches employee referral bonuses with an equivalent donation to a 501(c)(3) organization of the employee's choice.
Child Care & Parental Leave Benefits
Generous Parental Leave
Cockroach Labs offers up to 12 weeks of flexible family leave, $500 Baby Bucks, re-entry support, and more to all employees.
Flexible Work Schedule
Cockroach Work Week: We offer employees a flexible schedule. Roachers are invited to work with their managers on determining an agreeable regular schedule, understanding that flexibility is essential.
Remote Work Program
Cockroach Labs offers a hybrid work model in which both working from home, from office, and some combination is possible.
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Cockroach Labs regularly hosts Connect + Contribute Days, company-wide opportunities to volunteer or contribute to your community on company time.
Paid Holidays
Paid Sick Days
Cockroach Labs offers up to two weeks per year of sick leave in addition to flexible PTO.
Perks & Discounts
Casual Dress
Commuter Benefits
Pre-tax Commuter Account & Paid Citi Bike Membership
Company Outings
Monthly Company Activities & Bi-Annual Company Trips
Free Daily Meals
Lunch Monday thru Thursday & Team Dinners Every Other Tuesday
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Relocation Assistance for You and Your Family to Move to NYC
Fitness Subsidies
Home Office Stipend for Remote Employees
We provide each full-time Roacher with a $1,000 budget to improve their work-from-home setup.
Professional Development Benefits
Job Training & Conferences
$2500 Learning is Good Budget - to be used for learning materials, conferences (and travel), and continued education.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks

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