Company Description
Epsilon is the leader in outcome-based marketing. We enable marketing that's built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon's award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world's top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.
Job Description
Epsilon is seeking a creative and collaborative individual with a growth-mindset to execute our training content initiative. The Sales and Product Training Content Specialist will lead the effort of designing, developing, and producing on-demand training content that will impact the development of over 1,000 enterprise sellers. Our ideal candidate will thrive in crossing projects off the "to-do" list, collaborating with industry-leading SME's, and managing multiple projects / processes at once. If you're looking to show off your content design skills and grow in an industry-leading organization, this role is for you!
Essential Functions

• Develop sales and product training content intended to be available on-demand across the globe in our learning management system (LMS)
• Own the entire content development process from inception to publishing. Key milestones may include:
  • Building timelines to completion for each piece of content
  • Planning learning objectives and outcomes
  • Partnering with L&D and other internal partners to build storyboard / outline
  • Design and create content visuals
  • Record, edit, test, and publish content
• Collaborate with internal stakeholders from marketing, product, and sales to develop, facilitate, and review content
• Work closely with sales and product training team to prioritize, manage, and execute content

Knowledge & Skills

• Able to meet deadlines and handle 3-4 complex projects simultaneously.
• Proven content and/or graphic design skills
• Able to collaborate cross-functionally.
• Able to creatively solve problems.
• Strong organizational skills.
• Proficient knowledge of adult learning principles and techniques.
• Proficient understanding of online learning best practices.

Technical Requirements

• Video editing basics: cutting and publishing video recordings
• Proficient in MS PowerPoint and MS Excel
• Proficient in Adobe Creative Suite or equivalent
• Excellent written and verbal communication skills
• Demonstrated competency in Zoom & MS Teams
• Willingness and ability to learn new systems

Preferred Qualifications

• Experience working with learning management systems
• Experience in Articulate Storyline 360
• Experience in ad tech / mar tech space
• Instructional design experience

Experience

• Requires a minimum of 2+ years of experience in either L&D, graphic design, marketing, or creative fields.

Education

• 4-year degree in Business, Communications, or similar practice; or equivalent work experience.

Qualifications
Additional Information
Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance.
Applicants with criminal histories are welcome to apply.
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