Lead Product Designer - Growth (Remote)

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[As of June 2020, Quora has become a "remote-first" company.  This position can be performed remotely from anywhere in the world, regardless of any location that might be specified above.]

About Quora:

The vast majority of human knowledge is still not on the internet. Most of it is trapped in the form of experience in people's heads, or buried in books and papers that only experts can access. More than a billion people use the internet, yet only a tiny fraction contribute their knowledge to it. We want to democratize access to knowledge of all kinds — from politics to painting, cooking to coding, etymology to experiences — so if someone out there knows something, anyone else can learn it. Our mission is to share and grow the world's knowledge, and we're building a world-class team to help us achieve this mission.

About the Team:

We're creating a repository for all human knowledge. To do this, we need to design systems that make sharing knowledge rewarding and discovering it easy; and that scale to support the participation of the entire planet. Designing a global ecosystem for knowledge sharing, and the platform for businesses to reach this audience, requires a multidisciplinary approach. We're building a diverse team with people of different backgrounds and experiences, empowered to shape strategy while moving quickly and learning as much as possible.
Designers at Quora are building a system to democratize access to all knowledge for the entire world. Our work leverages what we learn about psychological and social dynamics, communities and networks, and systems and policy design, in addition to more typical design skills. We value a diverse team and pursue candor, holism, rigor, care, and awareness in our work.

About the Role:

Quora is designed to get better with scale. The more people sharing and consuming knowledge on Quora, the better the product becomes. To that end, the Growth team is responsible for driving new users to Quora. In 2022 this team is focused on improving search visitor experience, better retaining new users, and finding new channels to acquire new users.
Product design plays a significant role in product strategy and direction — as an integral part of that structure, you will be a leader on our newly formed Growth team collaborating close with peers from product, data science and engineering.
We value rigor and empathy in equal measure, both are essential to democratize access to knowledge. Designers reason through complex product decisions, translating strategic goals to product systems and features. Collaborating closely with cross functional teams to advance design’s perspective, designers implement their solutions themselves. Design decisions are validated through A/B testing and user studies. A senior designer will prototype, iterate and ship new features, bug fixes, and small improvements all in a week.

Responsibilities:
  • Identify high-impact opportunities for the business, design strategies and features in pursuit of growth initiatives.
  • Partner with cross-functional leads ongoing improvement of our growth related product framework.
  • Comfortable conducting a set of product sprints and iterate quickly based on growth hacking knowledge.
  • Navigate ambiguity and clearly communicate decision rationale to designers and cross functional partners alike.
  • Contribute to team growth and development through mentorship and evangelizing best practices.
  • Work autonomously to quickly and pragmatically execute on multiple projects.
  • Streamline and manage UI complexity (complexity reduction is not always the solution), resulting in polished UI design, clear information hierarchy, a holistic feature set.
Minimum Qualifications:
  • Ability to be available for meetings and impromptu communication during Quora's "coordination hours" (Mon-Fri: 9am-3pm Pacific Standard Time). Learn why here
  • Portfolio that demonstrates digital design capabilities across apps and other platforms.
  • 5+ years experience designing complex products with clear, effective interactions to accomplish business goals.
  • Experience working in direct collaboration with product managers, engineers and other stakeholders to implement technical solutions based on your design
  • Experience coordinating, directing, and guiding the work of other designers on your team.
  • Proven track record of aligning stakeholders at a strategic level for complex social products
  • Experience with A/B testing and use of data analysis frameworks
Preferred Qualifications:
  • Experience maintaining and improving a design system.
  • Skilled at delivering high quality mobile experiences for social media products.


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

California Consumer Privacy Act (CCPA) disclosure

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Candidate Location Eligibility:
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Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • TypescriptLanguages
    • ReactLibraries
    • RelayLibraries
    • HadoopFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • AWS (Amazon Web Services)Frameworks
    • KafkaFrameworks
    • PrestoFrameworks
    • PyTorchFrameworks
    • HBaseDatabases
    • HiveDatabases
    • MemcachedDatabases
    • MySQLDatabases
    • RedisDatabases

An Insider's view of Quora

How would you describe the company’s work-life balance?

The culture is extremely collaborative and allows you to create a balance between your work and personal life wherein I’m motivated to work as per the requirements to create a meaningful impact. The constant appreciation & recognition of my work would encourage me to go above and beyond for Quora without feeling over-burdened.

Priyal

Manager - APAC Growth Sales

How do you collaborate with other teams in the company?

As a recent project, I helped organize the 2022 Quora Programming Challenge, a free programming competition open to participants from around the world. I especially enjoyed the cross-functional nature of the project: many teams had to collaborate in order to deliver a successful competition, including engineering, recruiting, design, and marketing

Victor

Software Engineer

How do your team's ideas influence the company's direction?

Every day I’m grateful to work with talented co-workers who really care about Quora’s mission of sharing and growing the world's knowledge. Our team ideated and launched new monetization programs to empower Creators to share their expertise; everyone has a voice in determining the next great ideas to build to accelerate our mission.

Vivien

Head of Subscription Products

What makes someone successful on your team?

Be authentic, genuine, driven & flexible. Emotional Intelligence & Team Work go a long way. Success is knowing how to create & keep an amazing team dynamic. Be honest, give constructive feedback and always be flexible to receive the given. Everyone who is eager to learn can have an amazing career when given the opportunity & responsibility.

Marcell

Manager - EMEA Sales

What are Quora Perks + Benefits

Quora Benefits Overview

* Remote-first Environment - remote-first reimbursement
* Coworking Space Program - apply for reimbursement of a coworking space or for use of a private office at a WeWork paid by Quora
* Hack Weeks - Offroad, Quora’s Hack Week, happens a few times a year and is a week for people to work on self- defined projects that they think will be valuable to the company or help the company learn
* All Hands and Q&A - Every week, we host two company wide meetings inviting everyone to listen, learn, and ask questions on your mind
* Referral Program - compensation program in place to reward you for helping Quora’s team grow
* Book Reimbursement - expense the purchase of any book that you think will be helpful to your work in any way
* ERG - Employee Resource Groups (ERGs)
* EAC - Employee Activity Clubs (EAC)
* New Hire Buddy Program - connects employees to new hires to help guide them through their onboarding period
* Monthly Newsletter - Quora’s monthly newsletter provides company highlights, shares employee resources, and more
* Sending Kudos - Acknowledge your coworkers and peers for doing something awesome!

Culture
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Happy Hours
Pet Friendly
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Mentorship program

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