Our people are our greatest strength. Bottle Rocket firmly believes in diversity, inclusion, and racial equality for everyone. We are committed to taking a bold stance against inequality and are asking you to join us. We know we have a lot to learn and a long way to go, but we also know that we are taking steps in the right direction.

Who you are:

As an Experience Architect, you are responsible for the vision of a project, one that balances the client’s business goals with the user’s wants and needs. You own the user experience, determine how the business and user requirements are met, and rally both the client and the Bottle Rocket team behind the vision. Your curiosity, creativity, empathy, humility, restlessness, and common sense serve you well. You are driven to understand "why." 

Grounded in the principles and best practices of user experience, you find patterns, deconstruct large challenges, and communicate ideas persuasively. You give thoughtful feedback and know your work is better when collaborating with others with different areas of expertise. You question assumptions, embrace testing hunches, and trust the data. Your work style adapts to new circumstances with the prudence to question convention when appropriate.

Remote opportunity available!

What you will do:

• Perform a supportive role for more senior Experience Architects
• Facilitate client meetings and work sessions to reveal business drivers, insights about users, and feasible solutions
• Set appropriate deliverables based on the needs of the project and your timeline for completing them. These may include a mission statement, personas, on-site research, customer journeys, and flow diagrams
• Capture and synthesize information from usability tests, discovery sessions, and on-site research into actionable insights and recommendations
• Create sketches, wireframes, storyboards, and mockups to communicate a product's desired future state
• Present the project strategy internally and externally to articulate conceptual direction
• Collaborate with developers to assure technical feasibility of the strategy components
• Collaborate with Project Managers and Product Owners to capture and write requirements
• Collaborate with Visual Designers as they create the polished designs

What you bring to the position:

• At least 4-5 years in a user experience role or relevant professional experience
• Bachelor's degree
• An open and collaborative work style
• Experience working with stakeholders to define business strategy
• Experience in requirements gathering, including features, functionality, and content
• Comfortable working in highly flexible environments; able to regularly switch from project to project, and start as the project is just beginning or mid-process 
• An ability to make your thinking visible through sketches or other tools in order to discuss complex problems, data sets, or experimentation
• The ability to defend design decisions and the methodologies you employ
• Client-facing diplomacy and experience in relationship building
• Excellent and persuasive communication skills; able to clearly articulate and sell your strategies in relatable and convincing ways
• Ability to communicate (and receive) criticism constructively and thoughtfully 
• Familiarity with research methods and when to use them including contextual inquiry, usability testing, heuristic review, A/B testing
• A passion to make experiences that are useful, usable, and delightful

Bonus Points:

• Perform a supportive role for more senior Experience Architects
• Background in creative design, information architecture, interaction design, or experience design
• High-level understanding of CMS, feeds, APIs, and publishing tools
• Experience with product service mapping and ecosystem modeling
• Being restless with the status quo

What's in it for you:

• "Work from Wherever"- remote working environment
• Self-managed vacation (no limit on the number of vacation days you can take in a given year)
• Health, vision & dental benefits
• HSA contribution
• 401(k) matching
• Paid parental leave
• Flexible and transparent environment
• Many fun company-wide events
• Top-of-the-line tools

Bottle Rocket is registered as an employer in many, but not all, states. If you are not located in or able to work from a state where Bottle Rocket is registered, you will not be eligible for employment with us. Visa sponsorship may not be available in certain remote locations or for certain positions.

Bottle Rocket is a strategic partner within the world-wide WPP integrated communications network.

To learn more, visit us at bottlerocketstudios.com. 

Equal employment opportunity has been and will continue to be, a fundamental principle at Bottle Rocket, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, creed, religion, sex, age, national origin, marital status, disability, veteran status, domestic violence victim status, citizenship, genetic information, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other protected characteristic as established by law. We are committed to creating and supporting a diverse workforce. In fact, we believe strongly that diversity is one of our best competitive advantages. Whether it's diversity of age, ethnicity, gender, belief systems, or world views, a more diverse group of people will always produce a more robust, creative, and comprehensive solution. We value all Rocketeers' talents equally and support an environment that is inclusive and respectful. None of us is more important than another.