Director of Design & User Experience at Promenade

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Promenade (formerly Bloomnation) is a profitable startup backed by top Silicon Valley investors leading the charge to empower local businesses. A remote-first role with HQ in the heart of Santa Monica, the team is looking for a Director of Design & User Experience to join a growing Product organization that’s changing the way local commerce is done.  

In this role, you will serve as a design leader who is accountable for the design strategy and execution at scale across all end-to-end experiences at Promenade. You will guide your team and work with other leaders and cross-functional team members to build and deliver the best possible experiences for our customers, for consumers, and for the Promenade brand.  

You will lead a team that has passion for designing intuitive cross-platform experiences leveraging research, empathy, and prototyping. You will help us find, develop and retain top-notch design talent, and have a passion for coaching teams and guiding partners to address customer problems. The ideal candidate is comfortable both leading and working hands-on from high-level exploration to tactical solutions that support the product roadmap and meet user needs. At your core, you should be a problem-solver, comfortable finding solutions that fit our business needs while meeting engineering and market constraints. You’ll be a great fit if you’re passionate about design and want to empower local business growth.

Position Summary

  • Lead team of designers and drive best practices in process, methodology, and scale to deliver against business and customer needs
  • Guide UX efforts, including strategy, planning, and execution to remove blockers and keep design machine moving efficiently
  • Work closely with product and engineering to build new experiences and visuals across multiple product lines, including consumer and B2B web applications
  • Introduce and support frameworks to inform and validate design solutions including competitive analysis, user research, and discovery 
  • Collaborate closely with Product and Engineering to ideate, build, and ship high-quality work that drives business value within technical constraints
  • Leverage and extend the use of design system, style guides, patterns and assets
  • Own and make design decisions based on a deep understanding of user-centered design principles; you know when to follow existing paradigms and when to break them
  • Assist with formulating and managing our product design roadmap and project planning
  • Regularly give and receive feedback on designs and strategic product decisions
  • Help drive continuous improvement in team performance and design quality

Job Requirements:

  • At least 10 years experience working as a UX / UI Product Design Leader in a software company
  • At least 4 years experience managing and building design teams
  • Player / coach mentality with interest in mentoring along with willingness to roll up sleeves to contribute
  • Experience designing digital experiences for consumer and enterprise products
  • Portfolio showcasing functional and visually compelling work
  • Experience applying user research methodologies and product data to inform design decisions
  • Strong communicator who can effectively use storytelling to bring ideas to life
  • Deep understanding of Responsive Design
  • Proficiency in with standard design and prototyping tools, such as Figma, Miro, Sketch, and Invision, and Creative Suite

Benefits & Perks:

  • Remote Product & Engineering teams with ability to work beachside in Santa Monica HQ for collaboration
  • $185,000-$200,000 annual salary
  • Equity/Stock options in a profitable and rapidly growing company
  • Great Medical/Dental/Vision coverage + 401k
  • Growth-oriented organization, including opportunities for career training and advancement

Preferred Qualifications:

  • Experience working in eCommerce

*No agencies or recruiters at this time*

More about us - Promenade
Promenade is a mission-driven company empowering local businesses with products and services that allow them to thrive online and offline. We build vertically-focused software catered to each industry we serve, leveling the playing field between the small business and large aggregators. Promenade was originally founded in 2011 as BloomNation, the nation’s premier network for local florists, disrupting the multi-billion dollar floral industry. After helping thousands of local florists across the country, we doubled down on our mission and began helping more small businesses who carried the same challenges of acquiring and retaining their own customers. Today, Promenade creates software for four industries - Floral (BloomNation), Food (Dig-in), Beverage (Swigg), and Breweries (Bevv). The company is based in Santa Monica, CA.
 
Additional highlights…
Backed by premier industry investors such as Andreessen Horowitz (AirBnB, Box, Facebook, Lyft, Twitter, etc.), Spark Capital (Tumblr, Upworthy, Warby Parker, etc.), and Crunch Fund (Square, Uber, etc.)

Named one of Entrepreneur’s “5 Sizzling Silicon Beach Startups to Watch”

Located one block away from the beach on the world-famous 3rd Street Promenade in Santa Monica
 
Why join Promenade?
If you want a front-row seat in seeing a company disrupt a massive industry and you love the idea of helping hardworking business owners that serve our local communities and neighborhoods, this is your place. At Promenade, everyone has a voice to create change and move the needle. No hierarchy, no bureaucracy, no politics...just real people working on solving real problems.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PHPLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • RedisDatabases
    • Elastic SearchDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • SalesLoftCRM
    • ChiliPiperCRM
    • MailChimpEmail
    • MandrillEmail
    • MarketoEmail
    • MarketoLead Gen
    • Social MediaLead Gen

An Insider's view of Promenade

What's something quirky about your company?

The quirkiness of Promenade is rooted in the entire team! Promenade has done an amazing job hiring a team that is not only talented & motivated, but diverse in their individual personalities & interests. Whether it be discovering new music, foods or sales tactics, the team is continuously learning from each other's individual quirks!

Tracy

Implementation Manager

How do you collaborate with other teams in the company?

People are genuinely invested in each others success and my peers and superiors share their expertise with me to make sure that we're all successful. The organizational structure is extremely flat - this intentional lack of egos helps the whole team drive towards a collective goal all the while genuinely having fun and improving at the same time.

Shehab

Account Executive

What are some things you learned at the company?

Working at Promenade is amazing because my direct contribution is reflected in the company's success. While working as part of a larger team of vibrant and thoughtful individuals, I have experienced growth in my personal business acumen and sales skills. I look forward to watching Promenade continue to grow and help small local businesses!

Amber

Account Executive

How does your team reward individual success?

Whether you’re trying out something new that will help the team or just simply excelling at your day-to-day responsibilities, your Promenade family will recognize it. We will do anything from a shout out at a company-wide meeting during AppreciationNation to bringing in your favorite food and take some time to celebrate you!

Seidy

Sales Development Representative

What are Promenade Perks + Benefits

Promenade Benefits Overview

Besides all of the expected perks of a tech startup located in the heart of downtown Santa Monica, we offer Zen day. For an hour on Wednesday, we practice Zen teachings guided by a professional of either meditation, yoga, stretching or some kind of hybrid of all of the above. Then, once a month, we extend this session for the rest of the day and encourage everyone to find their own way to unwind and re-center themselves.

Culture
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available
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