connectRN

Design Research Lead at connectRN

| Waltham
Sorry, this job was removed at 7:30 p.m. (CST) on Monday, April 25, 2022
Find out who's hiring remotely in Boston, MA.
See all Remote Design + UX jobs in Boston, MA
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
connectRN is the leading nurse-centric platform that is reinventing the way nurses and other healthcare professionals are finding work. By leveraging technology, connectRN connects the nursing community to flexible work opportunities and each other to build a supportive and thriving network. The platform offers career development resources and flexible shift offerings for nurses, while alleviating staffing shortages at healthcare facilities. connectRN is headquartered in Waltham, Massachusetts and serves clinicians across the U.S. To learn more about connectRN, please please visit www.connectrn.com.

connectRN is looking for a research leader to own the research roadmap across our products and services, and oversee a research strategy that will empower teams to answer the most important questions we have about our clinicians and clients. Reporting into the Director of User Experience Design, you will be responsible for developing a world class user research function at connectRN. You’ll partner with leaders across the business and present learning and insights that guide smarter decision making and drive our product strategy. 

You will...

  • Improve the lives of the true backbone of our healthcare system: nurses and aides
  • Demonstrate and evangelize the impact of well-conducted, actionable research throughout the organization and inspire others to adopt a richer and more nuanced perspective of the people for whom they’re solving problems
  • Build a strong relationship with your product, operations, data, and marketing counterparts to inform and evolve how we do discovery of new product capabilities and solutions
  • Create a research playbook and basic infrastructure/processes that enable the Product team and others to get continual feeds of our users’ needs, behaviors, and sentiment. This includes operationalizing support for designers conducting their own research
  • Work with leadership and product teams to collaboratively set the research agenda/roadmap, advising and prioritizing research needs across teams and helping teams differentiate between the various types of research projects available (e.g. problem space, solutions space, evaluative).
  • Create and maintain an insights repository with an organization scheme that makes it easy for researchers and non-researchers to find relevant insights

You have...

  • Deep experience in conducting design research within a product team or design agency, with equal comfort collaborating in live, fast-paced workshops or digitally and asynchronously, all with a diverse, multidisciplinary team
  • A broad tool set of qualitative and quantitative research techniques for all types of user research, from exploratory/problem space through usability testing, and everything in between
  • A portfolio of past experience that demonstrates your process and highlights your skill and success leading user research projects with clear and significant impact
  • Strong coaching and development skills; you are someone who cares deeply about empowering their team to do their best work
  • Strong opinions, loosely held: you are opinionated but have a low ego — you push yourself and your team to find the best possible outcome together, and accept feedback and constructive criticism with humility, and strive to gather multiple unique perspectives to inform your decisions.

You'll get...

  • 100% employer-paid premiums for your (and your family's) Health, Dental, Vision, Short Term Disability, Long Term Disability, Life and AD&D insurance
  • Health Savings Account with contributions from connectRN of up to $2,000 annually
  • Free gym and parking on-site
  • Flexible time off policy
  • 401k with match



Please note that we are only able to hire permanent residents (green card holders) or U.S. citizens at this time. As a healthtech company, connectRN is committed to the health of its employees and will only hire those who are vaccinated against COVID-19 or if unvaccinated exclusively due to medical or religious exemption.


connectRN is an equal opportunity employer. As Connectors, we embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. If this role would make you excited to come to work every day, please apply! We look forward to connecting.

See More
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • ReactLanguages
    • ReactLibraries
    • ReduxLibraries
    • MySQLDatabases
    • MixpanelAnalytics
    • HubSpotCRM
    • SalesforceCRM
Previous
Next

What are connectRN Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
connectRN's DEI Committee consists of members from our Finance, People, Product, CS & Operations teams.
Open door policy
Open office floor plan
Diversity
Unconscious bias training
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Team workouts
We have a daily "Plank Party" and running club!
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Parking
We offer employees free on-site parking.
Fitness Subsidies
We have a free gym on-site.
Home Office Stipend for Remote Employees
All employees are given $100 per month towards their home office expenses.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
We host Lunch & Learn once a month of a variety of topics designed to improve our operating efficiency regardless of our dedicated work functions.
Promote from within

An Insider's view of connectRN

What are some social events your company does?

Being a POC in a corporate world, it can be hard to feel seen. Previously, I have struggled with feeling comfortable being myself & needing to blend in at work. When I joined connectRN, I was very happy to hear they celebrated Juneteenth. I joined a team that celebrates Black culture. It’s rare to feel at home at work but now I really do.

Tavarsha aka "TT"

Clinician Training Manager

What does your typical day look like?

At connectRN, our goal is to create connections between clinician and community. With that in mind, I spend my days assisting in making these connections and ensuring that our communities are utilizing our product to its full potential, all while building lasting and meaningful relationships with each member of the community.

Julie

Account Manager

What makes someone successful on your team?

Working on the Community Support team is both rewarding & challenging. With every interaction, we are living our mission of “here for nurses” in how we handle situations and proactively support our community. The most successful people on our team know how to achieve a balance of productivity and empathy. EVERYONE has a voice in how we improve.

Madhu

Director of Community Success

How do you empower your team to be more creative?

There is a concept I think about often when I look to build a team: trust breeds magic. When teams feel trusted to do their best work, while delivering on the collective goals of the company, there is a freedom and confidence that guides their ideas. Taking risks, experimenting and having fun are key elements of how we work. Our marketing team is

Jen

Chief Marketing Officer

What's the biggest problem your team is solving?

I’m most excited about solving a lack of connection among nursing professionals. We’re working with clinicians to build an online and IRL community who can bond over their shared experiences. In our community, nurses can find others to work with, seek support after a particularly difficult shift, and celebrate their success with peers.

Kathleen

Community Engagement Manager

More Jobs at connectRN