Creative Director

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Headway is building a new mental healthcare system that everyone can access. We make it easy for people to find quality in-network mental health care by removing historic barriers faced by mental health providers, payers, and patients. 

1 in 4 people in the US have a treatable mental health condition, but the vast majority do not get the care they need. The primary reason is cost: the majority of therapists do not accept insurance, meaning paying for therapy is prohibitively expensive for prospective patients. This is where we got our start – Headway has built the first software-enabled network of therapists who accept health insurance, making it easy for therapists to grow their practices, and possible for patients to find quality care they can afford. 

We launched in April of 2019 and are now powering 400,000+ appointments per month. To scale our vision, we’ve raised over $100 million in funding from a16z, Thrive, Accel, and Google Ventures.

Join us, and make an impact

About The Role

As Headway’s founding Brand Design Lead, you’ll be responsible for defining and evolving the brand visual identity and bringing our brand and mission to life visually. There’s a lot of opportunities for you to make a major impact on Headway’s brand creative strategy, lead a creative process to launch marketing campaigns and build the creative team. It is an incredible opportunity for people who are excited about growing a creative function from scratch and building a category-defining mental health brand with a world-class team.

You will:

  • Develop and evolve our brand visual identity that’s aligned with Headway’s business goals. 
  • Drive and oversee the creative output in partnership with the executive team, marketing and product to bring our brand to life, including marketing campaigns, product launches, events and other branded assets across all touch points.
  • Build the creative discipline at Headway from 0 to 1. You will define the working models and set up the creative pipeline.
  • Build a creative team that’s aligned with company business growth in your first year. 

You will love this role if you have:

  • BA in Graphic, Brand, Visual Design or a related field.
  • 8+ years of agency and/or in-house creative team experience with well-known brands.
  • Strong portfolio showcasing a diverse range of creative projects across various mediums, especially around brand design system, growth marketing and integrated campaigns. 
  • Strong understanding of brand strategy and the ability to translate it into impactful visual storytelling.
  • Exceptional artistic vision and sense of design sensibilities, with a keen eye for detail and aesthetics.
  • Excited about building the discipline from zero to one as a hybrid design and manager role. 
  • Strong leadership skills to work across XFN partners, with the ability to present, motivate and inspire others.
  • You are motivated by our mission. We are working to solve the biggest problems in mental health care today (access and affordability).

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem - across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway employees work remotely across the US, with the option to work from our NYC HQ. 

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].

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Technology we use

  • Engineering
  • Product
    • CSSLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • FlaskFrameworks
    • Next.jsFrameworks
    • FastAPIFrameworks
    • AWS (Amazon Web Services)Services
    • LookerAnalytics
    • AmplitudeAnalytics
    • FigmaDesign
    • MiroDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement

An Insider's view of Headway

What's something quirky about your company?

We're turning the unglamorous health insurance industry into an exciting one. This team is extremely talented and passionate, striving to change the status quo and do good, all while having tons of fun. We found a winning formula at Headway: the smartest people + a familial vibe + a beautiful mission!

Niki

Business Operations

How do you collaborate with other teams in the company?

I'm working on a project with our Growth and Operations teams, and it's been refreshing to hear each team's priorities/concerns when it comes to the product. It's important for engineers to understand how the things they build affect larger systems! So I really value working with teammates who speak to patients and healthcare providers every day.

April

Software Engineer

What makes someone successful on your team?

Headway is extremely driven by our cultural principles, one being: 'Act like a Headway owner before a functional owner.' Success at Headway means prioritizing the success of our mission and acting selflessly to contribute to Headway’s goals.

Molly

Business Development

What projects are you most excited about?

As our company has grown and evolved, so have the ways in which we need to protect the sensitive data that flows through our applications. I’ve recently moved to our Privacy Platforms team to help lead the charge around a revised Authentication and Authorization framework to both meet the needs of our users today and be extensible enough to satisfy

Alicia

Head of Enablement

What are Headway Perks + Benefits

Culture
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Diversity
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
DEI Committee and ERGs
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave
Generous parental leave
Vacation + Time Off
Unlimited vacation policy
Sabbatical
Office Perks
Home-office stipend for remote employees
Professional Development
Promote from within
Mentorship program

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