Minneapolis, MN | Full Time
Behind every stunning floral arrangement is a well-run operation. As a Design Operations Assistant, you'll play a vital role in keeping Bachman's Design Operations team running smoothly by managing systems, data, supplies, and processes that enable our designers to focus on creativity and our leaders to focus on results.
This dynamic role blends data analysis, system administration, purchasing, and operational support. You'll use NetSuite insights to drive business decisions, maintain critical product and inventory information, support seasonal and holiday execution, and partner across teams to ensure our design rooms have everything they need to deliver exceptional customer experiences.
- Analyze sales, production, and operational performance data using NetSuite and RFSmart; develop reports and insights to support business decisions.
- Monitor key metrics including sales, productivity, remakes, on-time performance, and spoilage, identifying opportunities for process improvement.
- Serve as the NetSuite subject matter expert, partnering with IT on system enhancements, testing, training, troubleshooting, and documentation.
- Manage product setup and maintenance, including item creation, Bills of Materials (BOMs), inventory adjustments, production reporting, and timesheet administration.
- Support product availability across stores and eCommerce channels, including seasonal launches and assortment updates.
- Coordinate with Marketing and cross-functional teams to communicate product changes and support website content updates.
- Oversee purchasing and inventory management for design supplies and balloons, including vendor relationships, purchase orders, invoice reconciliation, and inventory levels.
- Assist with business planning, production scheduling, peak-season operations, and special projects to support Design Operations goals.
- Maintain accurate records, documentation, and standard operating procedures (SOPs).
- Perform additional duties and special projects as assigned.
Qualifications:
- Two- to four-year college degree, or equivalent experience
- One to three years' experience with NetSuite and RFSmart in a business setting
- Expert skills in Microsoft Office, especially Excel (reporting, analysis, formulas), and online equivalents
- Experience building items, recipes or bills of materials in a retail, food or production system
- High level of quantitative, analytical and critical thinking skills
- Able to develop and execute purchasing plans based on financial, historical, consumer trends and business needs
- Able to work directly with vendors in a business environment
- Highly organized, with strong attention to detail and follow-through
- Excellent verbal and written communication; able to train and coordinate across internal teams, customers and vendors
- Self-motivated, adaptable, and able to prioritize effectively in a fast-paced environment.
- Knowledge of horticulture and the floral business preferred
- Extended hours required during seasonal peaks and holidays.
- Combination of office and design room work, including occasional cooler environment.
- Ability to lift and carry up to 40 lbs. throughout the workday.
Benefits:
- Employee Discount
- Medical Insurance
- Dental Insurance
- Vision
- Life and AD&D
- Disability, Accident, Critical Illness Insurance
- 401(K)
- ID Watchdog
- Pet Insurance
- Wellness
- Employee Assistance Program (EAP)
- PTO
- Paid Holidays (6/year)
Compensation: $21.60-$24
Bachman’s is an Equal Opportunity Employer
Skills Required
- Two- to four-year college degree or equivalent experience
- One to three years of experience with NetSuite and RFSmart in a business setting
- Expert Microsoft Office skills, especially Excel reporting, analysis, and formulas
- Experience building items, recipes, or bills of materials in a retail, food, or production system
- Strong quantitative, analytical, and critical-thinking skills
- Ability to develop and execute purchasing plans based on financial, historical, consumer trend, and business needs
- Experience working directly with vendors in a business environment
- Strong organization, attention to detail, and follow-through
- Excellent verbal and written communication skills, including training and cross-functional coordination
- Ability to work independently, adapt, and prioritize in a fast-paced environment
- Knowledge of horticulture and the floral business
- Ability to work extended hours during seasonal peaks and holidays
- Ability to lift and carry up to 40 pounds throughout the workday
What We Do
Bachman’s was founded in 1885 and remains family-owned, with fifth-generation Bachman family members leading the company today. Based in Minneapolis, Bachman’s operates retail locations in the Twin Cities, including six full-service floral, home, and garden centers, a gift and décor store in Galleria Edina, a hardscapes center (Farmington), and 28 floral departments within Lunds & Byerlys grocery stores. The company also operates indoor and outdoor landscaping divisions, a wedding/special events department, a nursery wholesale division, seven acres of greenhouses, and a 670-acre growing range in Farmington, Minn., which produces many of the plants, flowers, and landscaping products sold by Bachman’s today. To place an order with Bachman’s, call (612) 861-7311 from within the Twin Cities or (866) 222-4626 from outside the Twin Cities. Or, to find retail locations, more information about Bachman’s, or answers to your gardening questions, visit Bachmans.comBachman’s was founded in 1885 and remains family-owned, with fifth-generation Bachman family members leading the company today. Based in Minneapolis, Bachman’s operates retail locations in the Twin Cities, including six full-service floral, home, and garden centers, a gift and décor store in Galleria Edina, a hardscapes center (Farmington), and 28 floral departments within Lunds & Byerlys grocery stores. The company also operates indoor and outdoor landscaping divisions, a wedding/special events department, a nursery wholesale division, seven acres of greenhouses, and a 670-acre growing range in Farmington, Minn., which produces many of the plants, flowers, and landscaping products sold by Bachman’s today. To place an order with Bachman’s, call (612) 861-7311 from within the Twin Cities or (866) 222-4626 from outside the Twin Cities. Or, to find retail locations, more information about Bachman’s, or answers to your gardening questions, visit Bachmans.com.
