Design Lead

VERO

Leasing for the Future | Confidence for Today

VERO is a vertical SaaS platform, purpose-built to mitigate risk, increase leasing velocity, and consolidate vendors in the rental real estate workflow. Our cloud-native platform handles everything from applicant pre-qualification through lease execution. VERO’s proprietary technology quickly and accurately verifies financial and personal information critical to risk mitigation and lease execution. VERO creates trust and confidence in the leasing process by empowering property owners and operators to work more efficiently and profitably while simultaneously allowing applicants to maintain control of their own data and financial identity.

OUR CORE VALUES

Respect & Empathy: Empathy - the ability to understand and share the feelings of another.

Resolute: We’re obsessed with the word “why.” We challenge each other, we challenge assumptions and we challenge ourselves.

Customer Obsession: Customer centricity means we are obsessed with serving our customers needs with urgency, we are always focused on, and prioritize, solving for their pain. We are always focused, across all of our business units, on understanding their problems and optimizing to offer them solutions which they can utilize today and in the future.

Passion: We are passionate in developing unprecedented solutions to old industry problems and relentlessly push boundaries.

Execution: We believe that execution is paramount and that clearly communicated, measurable goals lead to strong, predictable outcomes. To that end, we strive to ensure that our tasks, processes, and strategies are focused on measurable outcomes, are lightweight and agile, and serve the desired outcome rather than incumber it.

LIFE & CULTURE

We strive to create passionate and results-oriented teams filled with open-minded people that can foster an environment of growth. We believe that by democratizing access to information, we can allow good ideas to percolate from anywhere and avoid siloed thinking. We work fast, hard, and with a focus on the fine details that allow our products to be delightful.

VERO is led by makers and creators who envision a better world where qualified applicants are seamlessly approved for the homes of their choice in minutes while expertly mitigating delinquency and eviction risk for owners and operators.

You will be working hand in hand with our product team, stakeholders and customers to reimagine and create the best leasing experience and workflow automation products and services in the proptech ecosystem.

WHAT YOU'LL DO

• Serve as a UI/UX design expert as we define new product lines and iterate on existing features, working closely with the tech, product management, and customer experience teams to ensure our digital products are desirable, valuable, usable, and feasible.
• Work with cross-functional teams to gain a deep understanding of our business and our members to help inform design decisions.
• Deliver intuitive and elegant designs for all stages of digital production, from concept to completion.
• Create deliverables including user flows, product maps, wireframes, storyboards, prototypes, and final visual designs.
• Create and maintain a design system that delivers a consistent and on-brand experience throughout all of our digital products.
• Participate heavily in customer research and usability testing to translate insights into design solutions and push the evolution of our product.
• Connect research findings from multiple projects/sources and provide insights to help us define and solve problems, deepening the understanding of our user base.
• Work closely with others to seek out diverse data points (heuristics, Voice of the Customer, statistical analyses) and triangulate them, synthesizing insights to build narratives and frame complex problems.
• Distill complex problems into insights that inform design, development, and business decisions.
• Help us build a solid research foundation by growing and maintaining our user research insights library.

ABOUT YOU

• At least 5 years designing SaaS or customer-facing products with a strong emphasis on visual and experience design.
• You've been working with Figma as a design platform
• You've worked cross-organizationally at a fast-growing company and understand how research needs evolve to stay ahead of the curve.
• You know the ins and outs of user experience research techniques including the strengths and weaknesses of each.
• You're comfortable communicating with just about anyone: high-level executives, entry-level associates, engineers, IT teams, and designers.
• You have the ability to work confidently and creatively on ambiguous problems
• You love working collaboratively and bring out the best in your team. You solicit feedback on your own work and add value to others' work.
• You have experience working closely with engineers and product managers.
• Strong understanding of how to conduct user research and usability testing.
• Academic background in Design, HCI, or substantial relevant experience.
• Link to online portfolio that clearly demonstrates the above.

VERO is growing. We share an excitement for best-in-class technology, serving our customers, and building unprecedented solutions for complex problems. It’s an exciting time to join VERO, and we’re looking for the best talent to help us build high-impact solutions for businesses and individuals alike.

If you are a high-performing team player who enjoys working collaboratively with others and you are willing to share and support diverse opinions, come transform leasing with us! Learn more at sayvero.com or follow us on Instagram, Twitter or LinkedIn.