Design Engineer

Reposted Yesterday
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San Francisco, CA
In-Office
200K-350K Annually
Senior level
Artificial Intelligence • Information Technology
The Role
As a Design Engineer, you'll enhance product UX with animations, manage the design system, and collaborate on front-end infrastructure, ensuring impactful design and functionality.
Summary Generated by Built In
About Us

Console is an AI platform that automates IT and internal support. We help companies scale without scaling headcount, and give employees instant resolution to their issues. Our agents understand the full context of the organization, handle requests end-to-end and pull in humans only when necessary.

Today, companies like Ramp, Scale, Webflow, and Flock Safety rely on Console to automate over half of their IT & HR requests. We've won every bake-off against our competitors, closed every trial customer and expect to 10x usage by year-end.

We're a small, talent-dense team: naturally curious, high-agency and low-ego. Our organization is very flat and ideas win on merit, not hierarchy. We're hiring exceptional people to keep up with demand. We're backed by Thrive Capital and world-class angels.

About the role

As a Design Engineer at Console, you’ll be responsible for the touches that make our product feel like magic. You will work closely with the product and design, and build out the front-end infrastructure that will separate Console from our competitors.

Some examples of work you might do:

  • Build a smooth and performant agent UX with streaming responses and interleaved UI components

  • Design, extend, and own Console's design system

  • Find screens, views, and components that could use a bit of animation flair, then dial it in

You'll straddle the boundary of design and engineering, applying your own taste and creativity and helping bring the product vision to life in beautiful detail.

This role is based in San Francisco, CA. We work in-person and offer relocation assistance to new employees.

About you
  • You have strong generalist design and technical skills, and you know how to maximize your impact to make the product feel great and work well

  • You have excellent taste; you understand that the best product experiences feel great to use and you care deeply about getting the little details right

  • You have experience driving all the way from idea -> design -> implementation

  • You have a strong front-end skillset, have worked with and built out design systems, and are comfortable collaborating closely with other designers

Requirements
  • 4+ years of full-time design or design engineering experience, and a strong grasp on front-end engineering

  • Comfortable working and contributing across the entire stack (Typescript/Node/React)

  • Obsessed with building incredible product experiences for users, and never happy with "good enough"

Why join Console?
  • Product-market fit: We have built the leading product in our category, in a massive market. We've hit an inflection point and are on track to build a generational company.

  • World-class team: We seek high agency contributors who are comfortable navigating ambiguity, ruthlessly prioritize what matters and are action-biased.

  • Grow with us: We reward impact, not credentials or years of experience. We intend to grow talent from within as we scale up.

  • Competitive pay and benefits: top compensation with full benefits including:

    • Equity with early exercise & QSBS eligibility

    • Comprehensive health, dental, and vision insurance

    • Unlimited PTO

    • 401(k)

    • Meals provided daily in office

Top Skills

Node.js
React
Typescript
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The Company
HQ: San Francisco, CA
6 Employees

What We Do

Console helps IT teams automate support requests directly in Slack using AI that is trained on your existing KB, app matrix, company policies, etc. Anything that can't be automated is seamlessly handed off to a human agent in your existing help desk.

We're currently able to deflect 55%+ tickets across our customers, automating things like: access requests, KB search & surfacing, password / MFA resets, group management, team routing, etc.

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