Deputy PM/IT O&M Lead

Job Description
BAE Systems, a top-ten prime contractor to the U.S. Department of Defense, enables the U.S. government to transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence & Security provides services and products to the Department of Defense, the intelligence community, federal law enforcement officials, and troops deployed around the world.
At BAE Systems, we promote a strong, collaborative culture and provide our employees with the tools, skills and training they need to succeed. We are all about trust, camaraderie, and a shared ambition to lead the world in defense technologies and national security services. Be a part of a company that is part of the community; driven to improve our future and protect our freedom.
BAE Systems is looking for a Deputy Program Manager who will also serve as the O&M Lead to join our technology-based program supporting a key government customer. As the Deputy PM/O&M Lead, you will support the Program Manager in overseeing and leading a technical program that delivers Model Based Systems Engineering (MBSE) solution in the cloud, with network, security, and O&M services across multiple classification levels in the environment. The Deputy PM will maintain a symbiotic relationship with their adjacent contracts and operations counterparts while working together to support the contract overall and develop/deliver solutions that ensure the program is performing safely, at the requisite level of quality, on schedule, and on cost.
As the O&M Lead, you will work closely with the customer to maintain reliable operation of an integrated digital modeling environment. You will provide remote resolution support for TIER 1/2/3 support of Unix/Windows workstations and servers operating in an AWS cloud, AWS Workspaces, and stored data in support of business processing requirements. You will support a mixed Windows/Linux server environment using Active Directory and PKI based authentication for Windows user workspaces and remote access. Application support includes DOORS Requirements Management, TeamWork Cloud, system modeling software, and Tableau.
As a Technical Program Manager, you will:

• Support contract execution by interacting directly with our team members providing customer support to a dispersed customer base
• Interface with the customer, maintain and promote positive relationships
• Deliver contract deliverables, including PMR, BMR, financials and other customer status updates
• Prepare program execution plans and identify technical and business resource needs
• Coordinate project activities, deliverables, and action items
• Understand and adhere to applicable standards and laws, coordinating with various departments for successful program execution

As The O&M Lead, you will lead a team of administrators that provide Tier 1-3 System Support and solutioning for contracted tools. Activities include:

• Understand and adhere to O&M best practices and security requirements, coordinating with various departments for successful program execution
• Managing customer communications and delivery of SLAs/SLOs
• Provide daily/weekly/monthly metrics on O&M tasks and queues
• Manage the O&M team to ensure complete help desk coverage, professional communications, and on-time delivery to meet all stated objectives
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage devices and applications
• Verify system availability with existing Enterprise tools
• Ensure systems are secure to STIG guidelines by utilizing tools such as Nessus and HBSS
• Create, maintain operational, configuration, and other standard operating procedures (SOPs)
• Support team in providing Linux & Window Administration
• Lead team in transitioning from on-premises to AWS cloud environment

Required Education, Experience, & Skills

• Demonstrated ability to manage and lead a team of 5+
• Experience managing O&M teams, help desk support, and MSP engineering work associated with the design, development, maintenance, and testing of infrastructure for desktop application packaging and deployment technologies
• Ability to gather data, create metrics and reporting for internal and external leadership
• Ability to represent the team and deliver status reports to internal and external leadership
• Excellent organizational and follow through skills
• Excellent communication (written and verbal) skills
• Detail oriented
• Ability to troubleshoot and problem solve
• Proficient in Microsoft Office, specifically excel and PowerPoint
• DoD 8570 IAT II (or better) Certification (i.e. CompTIA Security+)

Preferred Education, Experience, & Skills

• PMI Certified Program Management Professional (PMP)
• Master's degree in computer science, information systems, telecommunications, or an engineering focused field
• AWS Solution Architect Associate, or equivalent
• Linux System Administration
• Windows System Administration
• IBM DOORS Requirements Management
• Enterprise digital modeling tools (system modeling software, TeamWork Cloud, Enterprise Architecture, etc.)
• SharePoint and Project Web Access (PWA)
• AWS Cloud infrastructure and workspaces

Pay Information
Full-Time Salary Range: $126610 - $215270
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.
Our Commitment to Diversity, Equity, and Inclusion:
At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong. We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive. We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change. Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.