DEPUTY COMMISSIONER OF INFORMATION TECHNOLOGY

Applications for this position will be accepted until 11:59pm CDT on 1/27/2026

The Deputy Commissioner of Information Technology serves as the senior technology leader for the Department of Human Resources (DHR). This role is responsible for strategic oversight, modernization, security, and operational performance of all HR technology systems supporting the City’s workforce. The Deputy Commissioner provides vision, leadership, and direction for enterprise HR systems, ensuring that technology initiatives align with City policies, DHR goals, and best practices in public-sector HR and IT management.

KEY RESPONSIBILITIES

Strategic Leadership & Planning

• Develop and implement the department’s long-term technology strategy in alignment with the City of Chicago’s enterprise IT standards and HR operational priorities.
• Lead the Human Resources module of the Enterprise Resource Planning system

HR Systems Management

• Oversee the administration, performance, and enhancement of core HR technology platforms (e.g., Talent Acquisition, Personnel Management, , Learning Management, Performance Evaluation systems).
• Ensure effective integration of data across City systems to support analytics, reporting, and operational decision-making.
• Assist in managing vendor relationships and contracts for HR technology services, ensuring compliance with procurement guidelines.

Data Governance & Security

• Establish and enforce data governance policies for employee information and HR systems.
• Partner with the Department of Technology & Innovation (DTI) to ensure system security, compliance with privacy regulations, and risk mitigation.

Operational Oversight

• Direct day-to-day operations of the DHR IT division, including application support, help desk functions, system maintenance, and project delivery.
• Lead system testing, implementation, and change management processes to support department-wide adoption of new tools or upgrades.
• Ensure timely and accurate production of HR reports, metrics, and dashboards.

Project & Program Management

• Manage large-scale enterprise HRIT projects, including project scoping, budgeting, scheduling, and cross-departmental coordination.
• Monitor project risks and ensure timely, successful implementation of new technologies or system enhancements.
• Lead stakeholder engagement and user-training efforts for system rollouts.

Leadership & Team Development

• Manage, mentor, and develop IT staff, promoting a culture of accountability, innovation, and continuous improvement.
• Set performance expectations and conduct evaluations for IT managers, analysts, and technical support personnel.
• Create opportunities for staff training and professional development.

Records Management

• Oversee the management and administration in the following areas of Records Management:
  • Establish and enforce data governance policies for safeguarding employee information
  • City’s audit, input and maintenance of personnel transactions to ensure accuracy and compliance with HR laws, regulations, and policies
  • Planning, identification and direction of improvements to process and procedures for EEDMS (Electronic Employee Document Management System), various forms and Docusign templates
  • Coordination of labor contract agreement changes in CHIPPS and reviews business processes for needed updates or changes
  • Storage / retention of physical and electronic employee personnel records

Additional duties may be required for this position

Location:          121 N. LaSalle Street, 60602

Days:                Monday - Friday

Hours:              8:30 am – 4:30 pm

THIS POSITION IS SHAKMAN EXEMPT

Qualifications

MINIMUM QUALIFICATIONS

• Five years of progressively responsible leadership experience in information technology management, systems administration, or enterprise application.
• Experience overseeing large-scale IT operations or enterprise HR systems.

Preferred Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Management Information Systems,  or a related field.
• Experience working in a government, public-sector, or unionized environment.
• Expertise with HRIS platforms, data governance practices, cybersecurity frameworks, and cloud-based enterprise systems.
• Demonstrated ability to lead cross-functional teams and communicate complex technical issues to non-technical audiences.

Key Competencies

• Strategic and analytical thinking
• Leadership and staff development
• Project and change management
• Data-driven decision making
• Strong communication and stakeholder engagement
• Commitment to equity, transparency, and public service

Work Environment

• Office-based management role with regular interactions across City departments, agencies, and external vendors.
• May require occasional after-hours availability during system cutovers, emergencies, or major project phases.