Deposit Operations Supervisor

Posted Yesterday
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57709, Rapid City, SD, USA
In-Office
65K-72K Annually
Mid level
Insurance • Financial Services
The Role
Supervise daily deposit operations and support retail branches on deposit products, new accounts, account maintenance, and customer records. Oversee IRA/HSA, teller capture, ITM and video teller services; monitor balancing, resolve issues, ensure regulatory and BSA/AML compliance, develop procedures and training, and implement process improvements.
Summary Generated by Built In

Position Overview

We are seeking an experienced and detail-oriented Deposit Operations Supervisor to oversee daily deposit operations and provide operational support to retail banking teams across the organization. This role is responsible for supervising deposit operations activities, supporting system and process improvements, ensuring regulatory compliance, and developing team members to deliver efficient and accurate banking services.

Why Security First Bank

At Security First Bank and Security First Insurance, we've been helping individuals, families, businesses, and agricultural operations succeed since 1898. As a locally owned financial services organization, we're committed to building lasting relationships, serving our communities, and investing in our employees.

When you join our team, you’ll become part of an organization that values integrity, teamwork, professional growth, and make a positive impact every day.

How to Apply

Qualified candidates are encouraged to complete the online application through Security First Bank’s secure applicant portal by visiting our website and selecting the careers page.

For application assistance or accommodation requests, please contact: 

Security First Bank
1919 Hope Court, Suite100, Rapid City, SD or call 605-718-8060.

Benefits

At Security First, we believe investing in our employees is just as important as investing in our communities. Eligible employees enjoy a competitive benefits package, including:

  • Competitive Pay
  • Medical, Dental & Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off & Paid Holidays
  • Employee Assistance Program (EAP)
  • Life & Disability Insurance
  • Professional Development & Career Growth Opportunities

Key Responsibilities

  • Lead and support daily Deposit Operations functions, workflows, and team activities.
  • Provide operational support to retail branches, including deposit products, new accounts, account maintenance, and customer records.
  • Oversee IRA, HSA, teller capture, Interactive Teller Machine (ITM), and related deposit services.
  • Monitor balancing activities, resolve operational issues, review documentation, and ensure compliance with bank policies and regulations.
  • Develop and implement procedures, training materials, and process improvements to enhance operational efficiency.
  • Support BSA/AML compliance efforts, assist with Video Teller operations as needed, and perform additional duties as assigned.
Qualifications

Qualifications and Experience

  • Bachelor's degree in Business, Accounting, Information Technology, or a related field preferred.
  • Minimum of three years of experience in Deposit Operations, Retail Banking, or a related area preferred.
  • Strong knowledge of deposit products, banking operations, and regulatory requirements.
  • Demonstrated leadership, organizational, and project management skills.
  • Excellent communication, problem-solving, and interpersonal abilities.
  • Ability to maintain confidentiality and work independently in a fast-paced environment.

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

Security First Bank is an Affirmative Action and Equal Opportunity Employer, Minority / Female / Disabled / Veteran / Gender Identity / Sexual Orientation.

Skills Required

  • Bachelor's degree in Business, Accounting, Information Technology, or related field
  • Minimum of three years of experience in Deposit Operations, Retail Banking, or related area
  • Strong knowledge of deposit products, banking operations, and regulatory requirements
  • Knowledge of BSA/AML compliance and related processes
  • Experience with IRA and HSA account processing
  • Experience with Interactive Teller Machine (ITM), Video Teller, and teller capture systems
  • Demonstrated leadership, organizational, and project management skills
  • Excellent communication, problem-solving, and interpersonal abilities
  • Ability to maintain confidentiality and work independently in a fast-paced environment
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The Company
300 Employees
Year Founded: 1898

What We Do

Security First Bank is a Nebraska-chartered, privately-held community bank founded in 1898. It provides personal and business banking, savings, loans, home mortgages, and full insurance services. Serving Nebraska and southwest South Dakota, the bank focuses on attention to detail and remarkable customer care, providing community banking services from rural farm and ranch towns to regional hubs like Lincoln and Rapid City.

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