We are seeking a detail-oriented a Deposit Operations Specialist to join our team. This role is ideal for someone who thrives in a fast-paced environment, demonstrates initiative, and is committed to delivering excellent internal and member service.
Key Responsibilities
- Support and actively promote the organization’s mission, core values, and long-term objectives while adhering to bylaws, regulations, and internal policies.
- Review, sort, distribute, scan, and file internal documentation from various departments and branches.
- Maintain and manage account signature cards and agreements for both active and closed accounts.
- Conduct research and respond to inquiries for internal teams and external members.
- Perform account and balance verifications and resolve discrepancies.
- Balance assigned General Ledger accounts on a daily and monthly basis.
- Complete daily balancing of ATM/ITM transactions (as assigned).
- Process levies, garnishments, and account hold procedures in compliance with regulations.
- Research, process, and correct redeemed savings bonds.
- Handle daily return item processing.
- Perform Fiserv IP processing and reconciliation.
- Process and support IRA and HSA accounts, including assisting members with related inquiries (training provided).
Qualifications
- Strong attention to detail and organizational skills
- Ability to think critically and leverage internal and external resources to solve problems
- Excellent communication and customer service skills
- Experience in financial services or operations is preferred
What You Receive from Employment with CCCU
A Comprehensive Health, Wellness and 401k package. It’s our passion to empower people, and especially our employees, to add years to their lives and more life to their years. That means a healthy account balance and a healthy body to match. We live our Core Values with Purpose and believe putting our employees first will enable and embolden them to put our membership first.
What we offer you; Competitive Pay, Bonus, and Benefits Package; 401k Match, Tuition Reimbursement, Disability Insurance, Employee Discounts, Career Training & Development Opportunities
Collins Community Credit Union is an EEO Employer. M/F/Veteran/Disability. We strongly encourage minorities, veterans, and individuals with disabilities to apply for career opportunities with the Credit Union. We are an E-Verify Employer.
Skills Required
- Strong attention to detail and organizational skills
- Ability to think critically and leverage internal and external resources to solve problems
- Excellent communication and customer service skills
- Experience in financial services or operations
What We Do
Collins Community Credit Union is a financial institution serving members across Iowa, Illinois, and Wisconsin. Founded in 1940, it provides a comprehensive range of financial products and services. Its vision is to provide global financial access and advancement for its employees, members, and communities, operating under a mission to make a daily difference and demonstrate that members matter more than their money.
