Deposit Operations Specialist I

About the Opportunity

There's never been a more exciting time to join us! We're launching a new brand and a new name Arise Financial (formerly known as Rockland FCU) with a bold vision for the future—one built on innovation, technology, and a commitment to helping people live more and worry less.

For more than a century, we've believed that banking is about putting people first. We're building on that legacy while embracing new ideas and creating an even better experience for both our employees and the members and communities we serve.

If you're looking for a place where you can grow, make an impact, and help shape what's next, we'd love to hear from you.

Why You'll Love Working Here

• Certified Great Place to Work®
• Competitive pay
• Annual incentive/bonus potential
• Comprehensive benefits package including health, dental, vision, life, and AD&D
• 401(k) plan with employer match
• Hybrid work from home flexibility (min 3 days a week in office)
• Generous paid time off and holidays
• Tuition reimbursement and professional development opportunities
• Opportunities for professional growth and career development
• Meaningful work that positively impacts our members and communities

About the Role

As a Deposit Operations Specialist I, you'll perform routine deposit account processing and maintenance activities to support accurate member records and transaction integrity. This entry-level role focuses on learning policies, procedures, and systems while providing reliable operational support

What You'll Do

• Process basic account maintenance requests (address changes, name updates, account closures).
• Review account documentation for completeness and accuracy.
• Perform routine transaction processing and data entry.
• Support daily operational tasks and queues.
• Escalate exceptions or discrepancies to appropriate staff.
• Comply with all regulatory, security, and internal control requirements.

What We're Looking For

• Bachelor’s degree in Business Administration, Finance, Management, Communications, or a High school diploma or equivalent.
•  0–2 years of financial institution, payment processing, banking, or operations experience preferred. 
• Basic understanding of payment processing concepts; knowledge of ACH or NACHA rules is a plus. 
• Strong attention to detail and accuracy. 
• Basic computer skills and ability to learn new systems and technology.
• Ability to follow established procedures, manage assigned workload, and meet deadlines. 
• Strong communication and teamwork skills.
• Dependable, curious, and eager to learn in a fast-paced operational environment.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

In alignment with our commitment to pay transparency, we're pleased to share that the base range for this position is $20.00 - $21.50 per hour, excluding fringe benefits or potential incentives. If you're hired, your final base pay will be determined based on factors such as skills, education, and experience. We also take pay equity seriously and consider the internal equity of our current team members as part of any final offer.

This job posting is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements.

At this time, the Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).  If you need sponsorship now or in the future, look for this statement in the job description before you apply: “The Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position”. If this is not listed in the job description, we will not provide sponsorship for the candidate to work in the United States.

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