Deposit Operations Representative

Posted 8 Days Ago
Be an Early Applicant
Texas City, TX, USA
In-Office
Senior level
Fintech • Software • Financial Services
The Role
Processes deposit operations activity including NSFs, stop payments, chargebacks, ACH disputes, unposted transactions, check returns, reclamations, and wire transfers. Supports retail staff, independently resolves issues, detects fraud and suspicious activity, and applies banking regulations including Reg E, Reg CC, and Nacha Rules. Provides accurate, organized, and customer-focused operational support.
Summary Generated by Built In

Join Texas First Bank!

Founded in 1973, Texas First Bank is a fast-growing community bank with 27 locations across Southeast Texas. Our people are our greatest asset, and we’re dedicated to helping employees and communities thrive.

Text [location] to (281) 688-6192 to apply and submit your resume!

Job Summary

The Deposit Operations Representative III position at Texas First Bank is responsible for a variety of tasks, such as handling NSFs, stop payments, chargebacks, ACH disputes, unposted transactions, check returns, reclamations, wire transfers and other duties as assigned. This role requires independent decision-making and the ability to detect fraud patterns and suspicious activity. It also requires supporting retail staff. Must have knowledge of various banking regulations i.e. Reg E, Reg CC, Nacha Rules, etc.

Education and Special Requirements

  • High School diploma or equivalent
  • Attention to detail and strong analytical skills.
  • Effective communication and organizational abilities.
  • Exceptional customer service skills.
  • Minimum 5 years in banking.
  • Proficiency in Microsoft Office applications.
  • Ability to operate various office equipment.

Salary Grade 02 - 04

EOE/Disability/Veteran

Skills Required

  • High school diploma or equivalent
  • Strong attention to detail and analytical skills
  • Effective communication and organizational abilities
  • Exceptional customer service skills
  • Minimum 5 years of banking experience
  • Proficiency in Microsoft Office applications
  • Ability to operate various office equipment
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The Company
HQ: Texas City, Texas
283 Employees
Year Founded: 1973

What We Do

Member FDIC. Equal Housing Lender. OUR MISSION Helping Texans Build Texas We are a community bank with roots going back to 1962 in Hitchcock, TX. Our customers make us who we are, and we are committed to helping them succeed and build our local communities up. OUR VALUES Our values are what make us who we are and what we also look at to point us on the right path. They are unchanging and guide us in our interactions with you - our customers, partners, employees, and community. -- Above all, be responsive, responsible, and respectful. -- Fairness: Be fair and truthful in all the we do. -- Integrity: Operate with total transparency. Do the right thing at all times and honor the confidentiality of our customers. -- Vision Driven: Anticipate and forecast the future of financial services and how it will impact our customers and employees

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