The Role
Own complex enterprise customer deployments from discovery through launch, expansion, and measurable outcomes. Partner with customers, Engineering, Product, Sales, data, and AI leaders to identify operational problems, integrate data, build demos and proofs of concept, improve adoption, and translate customer feedback into product enhancements and company strategy. The role requires technical curiosity, analytical problem-solving, stakeholder alignment, clear communication, and approximately 25% travel to customer sites.
Summary Generated by Built In
About Nuvo
The Role
What You'll Do
Who You Are
Benefits
We’re Redefining the $11T B2B Commerce Market
Nearly everything you buy, from food to medicine, from building materials to auto parts, passes through a chain of businesses before it reaches your hands. But every handoff between them still runs on paperwork, phone calls, and spreadsheets. Nuvo is building the agentic commerce network to bring global trade online: shared infrastructure for everything from verification to invoicing to payment, with AI agents that can automate routine tasks so humans can focus on judgment. With 200k+ businesses already run on the Nuvo network today, and backed by $45M from Sequoia, Spark, Founders Fund, and Index, we're building the operating system for global commerce.
The Deployment Strategist at Nuvo drives our most critical customer engagements. You will work directly with our most important enterprise customers to understand their largest pain points and work alongside our engineers and product designers to customize the Nuvo product and agents to build the most operationally effective tool their credit, AR, AP, and collections teams use every day.
You will partner closely with our Deployments team, and work directly with data, engineering, business, and AI leaders at some of the world’s most complex enterprises. From the first conversation through production launch, expansion, and outcomes, you will guide deployments end to end. This is a foundational role to help us build out our Deployments organization.
Our Deployments team is a small group of technical leaders from different backgrounds who take on Nuvo’s hardest problems and step up to lead.
This is a high-impact, execution-heavy role that blends customer strategy, product thinking, business operations, and technical problem-solving.
- Own the success of Nuvo’s most complex customer deployments.
- Spend significant time with our customers onsite, build deep relationships with the organizations, identify their most critical problems, and champion how Nuvo fits into their systems and processes.
- Partner closely with Engineering, Product, and Sales teams to integrate customer data, diagnose adoption bottlenecks, and translate on-the-ground learnings into product and business directions.
- Build and deliver demos and proofs of concept to validate new use cases, test ideas in the field, and support expansion into new areas.
- Advocate for our customers’ most pressing needs and turn their feedback into product improvements for our engineering team to ship.
- Inform Nuvo’s overall strategy, including customer messaging and the most important product changes.
- Figure out bottlenecks to platform-wide adoption and work with our engineering and product teams to solve them.
- You are deeply curious and analytical, with strong product intuition and interest in how real users and organizations operate.
- You are comfortable working with data (SQL and BI tools) and technical systems. You are a heavy AI user for coding and building artifacts, with a high bar for ensuring no AI slop. You don’t need to write production code, but you are technically curious and willing to learn whatever tools solve the problem.
- You’ve operated in high-stakes environments before and can stay effective under pressure. You are able to align multiple stakeholders around concrete action plans. You are able to leverage data and systems to understand adoption and usage, and you are able to measure impact and translate findings to help accelerate deployments.
- You communicate complex, technical problems in digestible ways, tailored to your audience.
- You’re willing to travel and embed with customers (roughly 25%), especially during critical deployment phases, and you’re motivated by deeply understanding Nuvo’s strategy and platform so you can help accelerate our mission to bring trade online globally.
- Competitive base salary and early-stage equity
- Generous medical, dental, and vision benefits
- 401K plan enrollment
- Flexible time-off policy
- Catered lunch and dinner every day
- Paid parental leave
Expected Compensation Range $160,000- $220,000
Skills Required
- Strong curiosity, analytical ability, and product intuition
- Comfort working with data, SQL, and BI tools
- Technical curiosity and willingness to learn tools for solving problems
- Experience operating effectively in high-stakes environments
- Ability to align multiple stakeholders around concrete action plans
- Ability to use data and systems to understand adoption and usage, measure impact, and accelerate deployments
- Ability to communicate complex technical problems clearly to varied audiences
- Willingness to travel and work onsite with customers, approximately 25%
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The Company
What We Do
Onboard customers through configurable, high-converting branded experiences that accelerate credit approvals, unlock revenue, and reduce fraud. Nuvo replaces manual forms with AI-powered application flows, real-time business and principal identity verification, and embedded credit insights—enabling confident decisions that protect and grow your business. Designed for complex trade partnerships, Nuvo is the B2B commerce platform trusted and preferred by 75,000 businesses.
