Deployment Specialist (Contract)
On-site at hotels across the US (NYC, Florida, DC, LA and beyond) · Contract · All travel included
Lance (YC W26) runs hotel operations with AI agents, from the front desk to back-of-house and sales. We operate for 50+ hotels across Marriott, Hilton and Hyatt brands, and we're growing fast.
The roleDeployment Specialists are the face of Lance on property. This is customer success and business operations combined with hands-on deployment. You'll fly across the US with a partner, stay at Lance-contracted hotels, and own each hotel's setup and success on Lance.
What you'll doBuild real relationships with each hotel's leadership and staff
Plan the implementation strategy for every property you take on
Train the whole hotel team on Lance, sometimes 100+ employees per hotel
Own setup and go-live, then make sure the hotel succeeds on Lance long term
Bring feedback from the field back to the team and help sharpen our playbook
Hospitality, customer success or operations experience (recent hospitality grads welcome)
Confident leading a room and training large groups
Organized, reliable and calm when plans change on-site
Comfortable with technology and quick to learn new software
Excited to travel often; US work authorization
Bonus points: multilingual, or experience in customer success or hospitality
Competitive compensation, plus a daily food stipend. All travel and lodging are covered: flights and hotel stays at Lance-contracted hotels.
Skills Required
- Hospitality, customer success, or operations experience; recent hospitality graduates are welcome.
- Experience confidently leading rooms and training large groups.
- Strong organization, reliability, and calmness when plans change on-site.
- Comfort with technology and ability to quickly learn new software.
- Willingness to travel frequently across the United States.
- US work authorization.
Lance, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lance, Inc. and has not been reviewed or approved by Lance, Inc..
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Healthcare Strength — Health insurance and overall benefits are often characterized as good or great, indicating solid medical, dental, and vision coverage. Feedback suggests insurance is a frequently cited strength for eligible roles.
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Retirement Support — Historical information points to a structured 401(k) with a defined employer match, signaling meaningful retirement benefits. Evidence indicates established retirement programs for eligible employees.
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Wellbeing & Lifestyle Benefits — Paid holidays and time-off elements are noted positively in some contexts, contributing to perceived overall benefits strength. Feedback suggests standard corporate perks are present for certain employee groups.
Lance, Inc. Insights
What We Do
Lance, Inc. is an American manufacturer and marketer of snack foods, specializing in sandwich crackers and cookies. Founded in 1913 in Charlotte, North Carolina, the company is now a subsidiary of the Campbell Soup Company through its acquisition of Snyder's-Lance. The company produces a wide range of hearty snack products distributed through various retail and convenience channels across the United States.
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