Deployment Operations, Intelligence Systems

As a member of the Deployment Integration team, you will serve as a bridge between product engineering and deployed operations. You will practice extreme ownership of all dependencies to ensure that Anduril’s growing suite of capabilities achieve total mission success in austere, remote environments. To this end, you will be embedded within a program where you will leverage your operations and technical expertise to shape and deploy a solution of maximum effectiveness and reliability. Your scope will include standing up forward-deployed operations in austere environments, ensuring the successful employment of Anduril products, and shaping the long-term sustainment of these products. In addition, you will be a core participant in customer demonstrations and test events closer to home.
WHAT IS AIS?
Anduril Intelligence Systems (AIS) is focused on positioning Anduril as a lead provider of specialized engineering and products for Intelligence Community (IC) customers. We work within the IC to understand their requirements, shape their concepts of operation, and deliver exquisite capability across their problem set. We aim to develop and deploy critically needed capabilities that address our customers’ most pressing national security requirements.
ROLE OVERVIEW:
Orchestrate the deployment of Anduril products. Lead the planning and deployment of Anduril’s flagship hardware and software products in support of customer missions. Through collaboration with our engineering, logistics, and technical operations teams, Deployment Operators are in charge of deploying our products to the field, training end users, and ensuring high performance of our products. We are obsessed about engagement and keeping our finger on the pulse of how customers interact with our products. This helps us improve the user experience and evolve their operational tactics and techniques. If something isn’t quite right, we work with product teams to quickly address the issue on behalf of our customer.
Grow your business through customer success. In addition to the operational and executive relationships you own, you will be responsible for meeting commercial targets that drive top-line growth. This requires establishing committed and trust-based partnerships with our customers not only to help them solve their immediate problems, but also to foresee future opportunities where Anduril’s technology can make them more effective. Understanding Anduril’s value proposition and articulating how we can have an impact on a customer’s problem set, from the executive level to the end user, is critical to positioning Anduril for the future.
Shape our products to meet mission needs. Work side-by-side with our customers to understand their specific mission challenges and represent the customer as you work with Anduril engineers to shape products that solve critical national and international security challenges. Anduril engineers rely on Deployment Operators to understand the lay of the land and bring a perspective that informs the product development process.
Collaborate across nearly every Anduril team. Successfully deploying our complex hardware and software products requires collaborating with nearly every internal Anduril team - business development, engineering, product, logistics, finance, legal, contracting, technical operations, and many more. You’ll be responsible for ensuring each party is engaged and informed, and will therefore become well-versed in what it really takes to bring the best of Anduril to our customers.
WHAT WE'RE LOOKING FOR:
Mission First Mindset. We put the needs of the mission and our customers first and understand that the US and its allies have no preordained right to victory in any future conflict. We actively seek out opportunities to better understand our customers’ mission needs, with a goal to build the best possible products for the warfighter and radically evolve our national and international defense capabilities. We push ourselves and the limits of our capabilities in the pursuit of this goal.
Ownership Mentality. We’re looking for owners; those who have a natural bias to assume responsibility, a healthy dose of skepticism, and contribute to a culture of performance. We empower our Deployment Operators to quickly assume high levels of responsibility and entrust them to actively own their account and shape its success. Our Deployment Operators are just as comfortable helping to shape a proposal or pitch a new customer as they are working with engineers on new features or deploying products in the field.
Technical Aptitude and Intellectual Curiosity. We are first and foremost a technology company, working at the leading edge of capabilities like machine learning, autonomy, distributed networking, and multi-modal sensor fusion. Do you have a natural desire to see beyond simple cause and effect relationships to really understand how complex systems operate? Do you actively seek out opportunities to educate yourself? These capabilities form the foundation of our product offerings, so we are looking for those who are comfortable communicating technical concepts and can articulate them in the context of the customer’s mission.
Structured Thinker and Problem Solver. Leading technical programs requires clear communication and well-thought-out plans. We are looking for assertive communicators who bring a thoughtful perspective and honest dialogue. A solution-driven approach, the ability to distill complexity into its essential, digestible components, and the ability to supervise execution are critical to ensure mission success.
High Value Team Member. Do you enjoy working as part of a team? At Anduril, the path to success weaves through the organization - account teams, engineering, logistics, technical operations, and more. It requires humility, an eagerness to learn, and empathy toward your fellow team member. We assume best intentions and empathize with customers just as we do with our colleagues. Can you develop rapport at both the user and executive levels? Do you enjoy sharing successes? We are a low ego group that promotes teamwork and collaboration to bring about success.
360-Degree Leader. We are a flat, non-hierarchical organization with a matrixed structure that is dynamic and evolving. We expect you to be self-aware enough to recognize your position of unstated leadership within the company. You should have a demonstrated ability to lead and influence people through both formal and informal constructs and in situations where there is lack of clarity across teams. Finally, we need people who identify gaps and breakdowns and solve them immediately, rather than point them out and step back. You should also seek all-around feedback to help inform your growth trajectory as a leader.
Diversity & Inclusion. Our mission is reshaping our world. And at the heart of our mission is our people. Their diversity is our strength. They reflect the world in which we do business and the communities in which we live. We celebrate diversity and welcome applications from people of all walks of life, and encourage you to confidently share your unique experiences with us.
WHAT YOU'LL DO:

• Serve as "project manager" / "on-site lead" working directly with Intelligence Systems customers to deliver Anduril's mesh networking capabilities across multiple locations.
• Lead a small team of engineers through site stand-ups from initial integration through operational acceptance while interfacing with strategic end-users throughout the process.
• Responsible for monitoring system connectivity, function, and integration with distributed sensor or C2 sites and partner organizations.
• Gather, triage, and prioritize user feedback, issues, and errors found during training, exercises, and normal use within unit schedules.
• Provide input to account and engineering team on features that enhance or greatly improve efficiency of user workflows.
• Support engagement with other components, commands, and organizations for increased lay-down and installation of tactical mesh networking capabilities across multiple locations.
• Develop and contribute to a streamlined user feedback and engagement system, which could include issue tracking, training sessions, refreshers, and focused preparation for exercises and events.

REQUIRED QUALIFICATIONS:

• Extensive hands-on (field operations, manufacturing, or test) technical experience.
• Demonstrated understanding of software engineering, technical integrations, and sensors.
• Demonstrated ability to solve problems in unstructured situations at the interface of hardware, software, and operations in pursuit of mission success.
• Experience working with cross-functional engineering teams and external customers; demonstrated ability to collect differing opinions and reconcile them to achieve agreement on what ‘right’ looks like.
• Experience performing data-driven root cause analysis on complex systems.
• Strong computer and documentation experience.
• Must be able to obtain and hold a U.S. TS/SCI security clearance.
• Willingness to travel 50% (Hawaii, California, Colorado, INDOPACOM).
• Familiarity and experience working the Intelligence Community.

PREFERRED QUALIFICATIONS:

• Bachelor's degree in software engineering, mechanical engineering or related discipline.
• Hands-on professional experience working with developmental and production weapons and communications systems.
• Operational experience with US and partner militaries and/or intelligence services from the tactical to the strategic level.
• Experience developing code in higher level languages (e.g. Python, MATLAB) for analytical modeling and data reduction.