- Partner directly with customers to assess their infrastructure requirements, security constraints, and deployment preferences, serving as the primary technical point of contact throughout the deployment lifecycle
- Build and maintain strong relationships with customer technical teams and stakeholders
- Gather customer feedback and requirements to inform platform development priorities
- Design and execute deployment strategies for customer-owned cloud and on-premise infrastructure
- Troubleshoot complex deployment issues across diverse infrastructure environments, understanding the difference between application and infrastructure bugs and triage internally
- Act as a system validator to ensure our platform works within customer infrastructure
- Continuously apply and improve deployment best practices and standards, and coach colleagues in their adoption
What we’re looking for
- Experience in deploying Kubernetes clusters across a range of cloud platforms (AWS, Azure) and on-premise infrastructure
- Experience with infrastructure-as-code tools, preferably Crossplane, Terraform, and Helm
- Understanding of networking, security, and observability in containerised environments
- Proven track record of working directly with external customers or clients
- Excellent communication skills with the ability to explain complex technical concepts to diverse audiences, including managing expectations and delivering on commitments
- Strong problem-solving skills with a customer-first mindset
- Comfortable presenting to technical and business stakeholders
- Self-motivated with strong project management and organisational skills to empower internal and external teams to prioritise effectively
- Collaborative approach with the ability to work effectively across various teams
- Experience in a customer-led, customer success, professional services, or solutions engineering role is a plus
- Experience in regulated industries or high-security environments is a plus
What we offer
- Equity options – share in our success and growth.
- 10% employer pension contribution – invest in your future.
- Free office lunches – great food to fuel your workdays.
- Flexible working – balance your work and life in a way that works for you.
- Hybrid setup – enjoy our new Shoreditch office while keeping remote flexibility.
- Enhanced parental leave – support for life’s biggest milestones.
- Private healthcare – comprehensive coverage
- Personal development – access learning and training to help you grow.
- Work from anywhere – extend your remote setup to enjoy the sun or reconnect with loved ones.
Top Skills
What We Do
PhysicsX is a deep-tech company of scientists and engineers, developing machine learning applications to accelerate physics simulations and enable a new frontier of optimization opportunities in design and engineering. Born out of numerical physics, we help our customers radically improve their concepts and designs, transform their engineering processes and drive operational product performance. We do this in some of the most advanced and important industries of our time – including Space, Aerospace, Medical Devices, Additive Manufacturing, Electric Vehicles, Motorsport, and Renewables. Our work creates positive impact for society, be it by improving the design of artificial hearts, reducing CO2 emissions from aircraft and road vehicles, and increasing the performance of wind turbines. We are currently recruiting for multiple positions, however please only apply for the role that best aligns with your skillset and career goals. We do not currently offer work experience








