Osaro

Deployment Engineer

Reposted 17 Days Ago

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2 Locations

Remote or Hybrid

100K-140K Annually

Mid level

Artificial Intelligence • Machine Learning • Software

The Role

As a Deployment Engineer, you will implement smart automation solutions, manage on-site deployments, troubleshoot issues, and ensure system performance while collaborating across teams.

Summary Generated by Built In

We are looking for a Deployment Engineer to help us deliver our smart automation solutions into customer hands. OSARO combines its software and advanced machine learning with the services and industry expertise needed to deliver improved sight and skill to existing robot applications, while enabling new applications for the factories and warehouses of the future. Our products endow industrial robots with the level of autonomy needed to perform an extensive variety of pick and place tasks and integrate tightly with our customers’ complex software environments.

As a Deployment Engineer, your focus is on the customer. You will intimately understand OSARO’s technology and the customer’s needs/environment so that we can design and implement the best solution for the customer. You will be involved in all stages of customer development, from generating the best-fit solution, to planning the implementation, to supporting deployments remotely and on-site. You will collaborate with all Engineering teams to learn everything there is to know about the hardware, deep learning, computer vision, motion planning, robotic control, etc. components of our product so that you are able to solve all manner of technical problems that might arise.

We value candidates who are passionate about what they build, feel a strong sense of ownership over their work, and love being continually challenged. You are someone who cares deeply about your team so you are both direct and believe in doing what you say.

What You'll be Doing

The Deployment Engineer will assist in onsite deployment operations and serve as an on-site OSARO presence from the start of deployment until the system is operating in production
Perform on-site hardware, software, controls, and networking commissioning of robotic systems
Serve as on-site project manager to coordinate various tasks and resources while working with HQ to prioritize issues and handle client communications
Develop an understanding of a customer's existing operations and workflows to ensure our systems fit into all customer operational processes
Log all site issues found on-site into the tracking system for teams in engineering, deployment, and support. Troubleshoot said issues.
Ensure all system performance expectations are achieved prior to conducting Site Acceptance Testing (SAT) and training with the customer
Perform ongoing preventative maintenance and upgrades for the customer
Travel extensively, between 75% and 100%

Experience and Skills You'll Need

BS in Engineering or other technical degree, preferably in Industrial Engineering, Systems Engineering, Supply Chain Management, Computer Science or Mechanical Engineering
Hands-on experience with industrial robot controllers (e.g., FANUC, Yaskawa)
In depth knowledge and experience with mechanical and software based diagnostic tools
Able to navigate and use a Linux environment
Exceptional attention to detail. Critical thinking and problem solving skills
Able to thrive in a fast-paced environment with tight timelines and high-energy culture
Excellent written and verbal communication skills, able to clearly articulate project information to any level of the company
Ability to travel 75%-100% of each month for this role

Bonus if You Have

Experience in either system, electrical or mechanical design in the fields of Factory Automation and Warehouse Automation
Experience in system and component design with CAD tools
Experience with simulation tools for offline robot programming and layout considerations
Exposure to PLC programming (Siemens, Allen-Bradley, Mitsubishi, Omron, Keyence, CODESYS, etc) and control logic
Exposure to Rust / Python Programming Language
Exposure to Rest Internet Protocol
Experience with generating technical documents

More About OSARO

OSARO designs and deploys robotics automation solutions in the materials handling industry using software-defined robotics. OSARO automation systems bring together advanced machine learning for object recognition with powerful control software that adapts to customer data and environments. The company’s robotic piece-picking solution is optimized for grocery, cosmetic, and e-commerce markets, where key challenges include high SKU inventories, complex packaging, and fragile items requiring delicate handling. OSARO Solutions have been validated by the world’s leading retailers, system integrators, and third-party logistic companies.

Some of Silicon Valley’s leading investors, including Peter Thiel, Jerry Yang and Scott Banister have backed OSARO. Our mission is to make robots smarter for a smarter supply chain, and our vision is to build the future of automation. The challenge of building brains for robots on an industrial scale is matched only by our excitement and drive to see the results of our efforts operating in and interacting in real warehouses, factories & fulfillment centers. We implement state-of-the-art techniques but constantly strive to build the simplest possible solution. OSARO is technique agnostic and always focused on the goal. We regularly review academic literature and techniques, while steering clear of hype. We’re focused on delighting our customers with systems that work like magic.

We have a highly international team made up of expert machine learning practitioners and dedicated software and hardware engineers which matches well with the global nature of our business. We are naturally curious, love healthy debate, and respect varying points of view. At OSARO, we strive to be champions for equality. We believe we can serve as a model for diversity in the tech industry by emphasizing policies of nondiscrimination and inclusion at every step.

We are an equal opportunity employer who offers

Health, dental, vision, and commuter benefits

Generous, flexible vacation time

Excellent paid parental leave policy with the option for additional reduced and unpaid leave

The chance to work with robots in a dog friendly building!

The above full-time position is available immediately. You should be willing to work in San Francisco and willing to travel domestically and internationally.

Top Skills

Cad Tools

Linux

Object Recognition

Plc Programming

Python

Robotic Control

Rust

Software Diagnostics

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The Company

San Francisco, CA

69 Employees

Year Founded: 2015

What We Do

OSARO is AI for industrial automation. In essence, OSARO’s software enables industrial robots to perform diverse tasks in a wide range of environments. OSARO is transitioning the industry from static robotic systems into dynamic solutions.

PRODUCTS

OSARO Pick is a full suite of machine-learning software, which automates piece picking for distribution centers. Our proprietary system recognizes objects and controls the movement during the picking process.

OSARO Vision is a stand alone solution that recognizes products for factory automation. OSARO Vision is an application of flexible software that can be integrated into any robotic system and licensed to large providers and/or their subcontractors.

The demand for warehouse automation technology is increasing due to the convergence of several factors: the rapid shift to a competitive online shopping business, high capital costs coupled with growing labor shortages around fulfillment centers worldwide, and the acknowledgement of the maturity of technology to safely and cost-effectively create and sustain smart factories.

Our markets are global and include e-commerce fulfillment and materials handling ($180B market); industrial robotics ($20B market); retail, health and beauty products, apparel, electronics and we are testing applications in the food processing and distribution industry, as well as automotive assembly - trillion dollar markets.

Our business model is to work directly with warehouse technology providers to accelerate systems integration. And, as we are a software provider, once the robotic hardware is procured, our vision and control systems can be up and running in hours.

OSARO employs a diverse & talented team of experts in the specialized field of machine and deep learning. Our core values are integrity, responsibility, focus on continuous learning, speed and determination and kirei, a Japanese kanji meaning brilliant. Our team is dedicated to building these core values into our products.